Overview

MCM Eleganté Hotel & Suites

801 Avenue Q, Lubbock, TX 79401, United States
+1 806 763 1200

AED 342+

Overall guest ratings

7.7/10 Good
Based on 351 reviews

Review highlights

  • 9.6
  • 8.4
  • 4.8
  • 4.3

Good to know

  • Comfortable beds

Nearby

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    About

    MCM Eleganté Hotel & Suites offers a free airport shuttle and puts you just a 5-minute drive from Buddy Holly Center and National Ranching Heritage Center. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Rustler Cafe, which serves Tex-Mex cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a 24-hour fitness center are offered, and in-room conveniences include refrigerators and microwaves.

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    Amenities

    • Parking
    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Laundry facilities
    • No smoking
    • Coffee shop
    • Free airport shuttle
    • Pets not allowed
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 351 reviews
    • 9.6 "Excellent breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
    • 7.6 "Good location."
      10.0 "100% liked the proximity to sightseeing."
    • 7.5 "High comfort."
      8.5 "85% said the beds were comfortable."
      8.5 "85% thought rooms were spacious."
    • 5.0 "Food is average."
    • 4.8 "Rooms are not good."
      4.8 "52% said rooms were dirty."
      2.1 "79% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
      0.2 "98% found problems with the furniture."
      1.3 "87% said the bathroom was dirty."
      3.2 "68% had problems with the shower."
      0.9 "For 91%, the rooms looked old."
      2.8 "Air conditioning was criticized by 72%."
    • 4.3 "Not very clean."
      4.8 "52% said rooms were dirty."
      1.3 "87% said the bathroom was dirty."
      3.5 "65% thought it was rather dirty."
    • 3.6 "Pool is below average."
    • 2.5 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
      3.6 "For 64%, the lobby entrance was sub-standard."
    • 1.9 "Disappointing internet connection."
      0.7 "93% said the wifi quality was bad."
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    Overall rating

    7.5 Good
    Based on 63 reviews
    • 9.7 "Excellent breakfast."
    • 8.4 "Great service."
    • 7.6 "High comfort."
      8.7 "87% said the beds were comfortable."
    • 6.2 "Average value."
    • 5.2 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
    • 4.8 "Not very clean."
      3.0 "70% thought it was rather dirty."
    • 3.0 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
    • 1.7 "Horrible vibe."
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    Overall rating

    7.8 Good
    Based on 228 reviews
    • 9.7 "Excellent breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 7.4 "Good location."
    • 5.0 "Food is average."
    • 4.9 "Rooms are not good."
      4.4 "56% said rooms were dirty."
      2.1 "79% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      0.2 "98% found problems with the furniture."
      3.4 "66% had problems with the shower."
      1.3 "87% said the bathroom was dirty."
    • 4.0 "Not very clean."
      4.4 "56% said rooms were dirty."
      3.7 "63% thought it was rather dirty."
      1.3 "87% said the bathroom was dirty."
    • 4.0 "Pool is below average."
    • 2.2 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
      3.0 "For 70%, the lobby entrance was sub-standard."
    • 1.4 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
      3.0 "For 70%, the lobby entrance was sub-standard."
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    Overall rating

    7.1 Good
    Based on 59 reviews
    • 9.5 "Excellent breakfast."
    • 8.5 "Great service."
    • 4.4 "Rooms are not good."
      4.4 "56% said rooms were dirty."
      1.9 "81% complained about the bathroom."
      0.9 "91% said the bathroom was dirty."
    • 4.0 "Not very clean."
      4.4 "56% said rooms were dirty."
      0.9 "91% said the bathroom was dirty."
    Good to know
    "Comfortable beds"
    data provided by TrustYou

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