Located on Ventura Boulevard, this Los Angeles-area hotel is 4 miles from Universal Studios Hollywood and 6 miles from Beverly Hills.
Pros: The bed was very comfortable.Cons: Finding our room the first night was very difficult. Someone should have walked us to our room and carried our suitcases for us. There was no elevator to our 2nd floor room.
Pleasant stay. Pros: The proximity to restaurants Cons: No room safe.
Overpriced motel with patchwork renovation Pros: The location is great if you don't want to be in Hollywood. Best location in the valley. Parking is good too. Cons: Walls are paper thin. Really terrible. You can hear everything (and I do mean everything) going on in every surrounding room. The shower tiles were falling apart as well. Seemed like they did the bare minimum to qualify this as a luxury hotel but it's a glorified Holiday Inn.
Pros: Parking was easy
Pool was massive!!
Good locationCons: Hotel interior/halls could be modernized more.
Rooms should have a mini fridge.
Things I likedPros: Loved that the TV had BBC America channel. Loved the small patio outside my room even though we didn't have time to make use of it. Enjoyed the breakfast in the café - was able to get exactly what I wanted because the restaurant was flexible.
Will definitely re-book!Pros: The hotel is very nice and clean. The beds are comfy. I like that this hotel offers a shuttle to and from Universal Studios. Nice pool area. And the cafe has very delicious food. I was impressed with their food. Delicious! I would definitely recommend this hotel. Cons: You can kinda hear your neighbors in the rooms next door. But wasn't too much of a big deal. Would also be nice if the rooms had mini fridges.
Cons: Very uncountable beds . The sheets has a very bad smell . Bathroom not clean right . And I found a underwear the not belongs to us ...
Cons: Could not use the shower!
Price was too high
Cost was put on card at time of reservation instead of when I checked out.
AccomodatingPros: Flew in early, check in scheduled for 3pm, but staff found me a room as early as 10am. Got to recoup from jet lag right away. Cons: Noisy cleaning staff woke me up with talking in the hallway and then vacuuming. But in their defense it was already 10am.
Pros: Close to Universal Studios.Cons: Homeless people on corners with one urinating in public.Hotel in need of updating.
Not what it used to bePros: the pool...kind ofCons: No in room movie rental-
was before-not now
They charge $20 for you to park your own car outside with no valet or security in a motel environment ...seems a little ridiculous. They didn't used to-now they do
Took us 20 minutes for room service to pick up multiple calls...apparently it's one guy and a cook?
Overall just not as relaxing as it used to be...and the "small print" and hidden fees like parking your own car for $20 is just ridiculous...I would have spent that and then some in room service and movie rentals if they were only available
We used to love this hotel...now we don't.
Don't waste your time.