Recent reviews
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6.0
Good attention by the airline solved my problems The flight got changed to departure 1 hour earlier, didn't get any notification as the company who I bought the ticket through didn't give my contact details to the airline. The airline informed them about the change in schedule but the company did not informe me and I almost lost the flight which would have ended with me not arriving to australia until who knows when. I am quite disappointed with this!
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5.0
Entretenimiento Comida, al llegar a mi ya no habían opciones.
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8.0
Comfortable flight, great flight attendants, quick boarding procedure
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6.6
Friendly crew Entertainment didn't work
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7.6
Good short Better sandwich
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8.3
Enjoyed my first trip on LATAM.
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10.0
The upgraded me to first class!!!! No complaints!
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9.6
Service, movies for a flight of this length.
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2.0
I showed up to my flight from Lima and was told by Latam that my flight wasn't in their system. Due to the late hour and lack of customer service agents by the time I was able to get to the front of the line (phone calls didn't go through to anyone) the time had passed for me to even check in. According to Latam, Virgin changed my flight and forgot to rebook my return home. I ended up sleeping at the Lima airport, paying out of pocket almost $2000 and having to fly through Miami. No one took responsibility for the fact my ticket was changed and I wasn't informed - unacceptable.
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8.3
good flight. Good lounge in Santiago. Flight staff very good Lounge food not as good as BA or Qantas. Only hot food was some sausage roll / vegetable rolls. Only sandwiches and filled rolls
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8.0
Comfortable flight, great flight attendants, quick boarding procedure
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8.3
Enjoyed my first trip on LATAM.
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10.0
The upgraded me to first class!!!! No complaints!
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9.6
Service, movies for a flight of this length.
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8.3
good flight. Good lounge in Santiago. Flight staff very good Lounge food not as good as BA or Qantas. Only hot food was some sausage roll / vegetable rolls. Only sandwiches and filled rolls
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6.0
Good attention by the airline solved my problems The flight got changed to departure 1 hour earlier, didn't get any notification as the company who I bought the ticket through didn't give my contact details to the airline. The airline informed them about the change in schedule but the company did not informe me and I almost lost the flight which would have ended with me not arriving to australia until who knows when. I am quite disappointed with this!
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5.0
Entretenimiento Comida, al llegar a mi ya no habían opciones.
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2.0
I showed up to my flight from Lima and was told by Latam that my flight wasn't in their system. Due to the late hour and lack of customer service agents by the time I was able to get to the front of the line (phone calls didn't go through to anyone) the time had passed for me to even check in. According to Latam, Virgin changed my flight and forgot to rebook my return home. I ended up sleeping at the Lima airport, paying out of pocket almost $2000 and having to fly through Miami. No one took responsibility for the fact my ticket was changed and I wasn't informed - unacceptable.
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