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2 stars

Esperanza Hotel

No.83, Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
Kuala Lumpur, Malaysia
See location+60 321 102 816
4.1
Mediocre
based on 127 reviews
127 reviews
Provider
Provider for Esperanza Hotel
Provider for Esperanza Hotel
Provider for Esperanza Hotel

Overview

Rating
Rooms Make yourself at home in one of the 70 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones and safes, and housekeeping is provided daily. Amenities Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance. Business}, Other Amenities Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Property Location A stay at Esperanza Hotel places you in the heart of Kuala Lumpur, within a 10-minute walk of Pavilion Kuala Lumpur and Berjaya Times Square. This hotel is 1.4 mi (2.2 km) from Petronas Twin Towers and 1.1 mi (1.7 km) from Kuala Lumpur Tower. Dining Take advantage of the hotel's room service. Check-In Checkin end at anytime Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel. Front desk staff will greet guests on arrival. Check-Out Checkout is done at 12:00 PM Pets Pets not allowed Service animals not allowed General instructions No rollaway/extra beds available No cribs (infant beds) available
Rating
4.1
Mediocre
Based on 127 verified guest reviews

Latest deals for Esperanza Hotel

za 3/5
zo 4/5

Amenities at Esperanza Hotel

  • Room service
  • Free Wi-Fi
  • Business centre
  • Cable or satellite TV
  • Internet
  • Laundry service
  • Laundry facilities
  • Hairdryer
  • 24-hour front desk
  • Safe

Services and conveniences

  • Room service
  • Business centre
  • Currency exchange on-site
  • 24-hour front desk

Basics

  • Free Wi-Fi
  • Internet
  • Air-conditioned

Laundry

  • Laundry facilities
  • Laundry service

Media and entertainment

  • Cable or satellite TV

Accessibility and suitability

  • Lift

Bathroom

  • Hairdryer

General

  • Storage available

Health and safety

  • Safe

Reviews of Esperanza Hotel

4.1
Mediocre
127 verified ratings
Wonderful
6
Very good
8
Good
4
Okay
10
Fair
16
Mediocre
20
Poor
63

Summary of reviews

Guests say
Guests appreciate the hotel's great location in Bukit Bintang, making it easy to explore the city. However, many reviews highlight significant issues with cleanliness, with dirty rooms and bathrooms being a common complaint. Service quality is also criticized, with reports of unhelpful staff and long wait times during check-in. While some guests found the hotel to be a good value for money, the overall experience was marred by the lack of basic amenities and poor maintenance.
AI-generated from customer reviews
Location9 out of 10
Value for Price8.5 out of 10
Room Size2 out of 10
Amenities1.5 out of 10
Service1 out of 10
Cleanliness0.5 out of 10
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Location

No.83, Jalan Bukit Bintang, Kuala Lumpur 55100

What's nearby

  • Bukit Bintang Monorail Station221 m
  • Imbi Monorail Station288 m
  • Pavilion Kuala Lumpur0.6 km
  • Kuala Lumpur Convention Centre1 km
  • Kuala Lumpur Tower1.1 km
  • Merdeka Stadium1.2 km
  • KLCC Park1.3 km
  • Petaling Street1.3 km
  • Suria KLCC1.4 km
  • Petronas Towers1.4 km
  • Jamek Mosque1.6 km
  • Merdeka Square1.8 km

Policies

Check-in/Check-out

Check in anytime after 13:00, check out anytime before 12:30

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Esperanza Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Esperanza Hotel

  • Where is Esperanza Hotel located?

    Esperanza Hotel is located at No.83, Jalan Bukit Bintang in Bukit Bintang, 2.6 km from the centre of Kuala Lumpur. Bukit Bintang Monorail Station is the closest landmark to Esperanza Hotel.

  • When is check-in time and check-out time at Esperanza Hotel?

    Check-in time is 13:00 and check-out time is 12:30 at Esperanza Hotel.

  • Does Esperanza Hotel offer free Wi-Fi?

    Yes, Esperanza Hotel offers free Wi-Fi.

  • How far is Esperanza Hotel from the airport?

    Esperanza Hotel is 17.2 km from Kuala Lumpur Subang. Esperanza Hotel is 46.2 km from Kuala Lumpur Intl.

  • How does KAYAK find such great Esperanza Hotel hotel deals?

    KAYAK scours the web for all room deals available at Esperanza Hotel in Kuala Lumpur and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Esperanza Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Esperanza Hotel.

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Good to know

Value for money

2.0

Distance to city centre

2.6 km

Nearest airport

Kuala Lumpur Subang

Distance to airport

17.3 km