Overview

Hotel Royal Kuala Lumpur

Jalan Walter Grenier, Kuala Lumpur 55100, Malaysia
+60 321 486 888

AED 158+

Overall guest ratings

7.6/10 Good
Based on 5,563 reviews

Review highlights

  • 9.4
  • 7.1
  • 5.0
  • 4.0

Good to know

  • Friendly service

Nearby

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    About

    Putting you within a 10-minute drive of Petronas Twin Towers and Petaling Street, Hotel Royal Kuala Lumpur offers an airport shuttle (available on request) for MYR 200 per vehicle. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Makan Makan Coffee House, which serves international cuisine and is open for breakfast, lunch, and dinner. A fitness center and a steam room are other highlights at this Edwardian hotel, and rooms offer 24-hour room service and minibars.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • Restaurant
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Cable or satellite TV
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    Based on 5,563 reviews
    • 9.4 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      8.8 "Easily accessible by car, said 88%."
      10.0 "City centre within easy reach, said 100%."
      9.9 "99% liked the proximity to sightseeing."
      7.3 "73% thought parking was inexpensive."
    • 7.1 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 6.0 "Average comfort."
      6.1 "Beds were acceptable for 61%."
    • 5.6 "Food is average."
      5.0 "50% thought the dining experience was appropriate."
      6.9 "Desserts were ok, said 69%."
    • 5.5 "Breakfast is mediocre."
      5.0 "Breakfast prices were ok, according to 50%."
    • 5.0 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
    • 4.0 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
      3.3 "For 67%, the lobby entrance was sub-standard."
    • 4.0 "Pool is below average."
      1.5 "Dirty pool, said 85%."
    • 2.1 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
    • 1.7 "Disappointing wellness & sports facilities."
      1.4 "86% didn't like the fitness area."
      1.3 "87% were unhappy with the sauna."
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    Overall rating

    7.6 Good
    Based on 2,169 reviews
    • 9.3 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.9 "Near to public transport, according to 99%."
      8.7 "Easily accessible by car, said 87%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 7.0 "Good service."
      5.6 "56% said the reception staff was ok."
      5.5 "Only 55% thought the service was professional."
      5.7 "Housekeeping was ok, according to 57%."
    • 5.7 "Average comfort."
      6.0 "Beds were acceptable for 60%."
    • 5.0 "Breakfast is mediocre."
    • 5.0 "Rooms are ok."
      4.3 "57% said rooms were dirty."
      3.5 "65% complained about the bathroom."
      2.6 "74% thought they were poorly maintained."
      2.6 "For 74%, the rooms looked old."
      3.6 "64% said the bathroom was dirty."
      1.9 "Air conditioning was criticized by 81%."
      2.6 "74% had problems with the shower."
      1.9 "81% found problems with the furniture."
      2.1 "79% were disappointed with the minibar."
      4.3 "57% thought the tv was sub-standard."
    • 4.1 "Vibe wasn't good."
      2.8 "72% criticized the unstylish hotel."
      3.5 "For 65%, the lobby entrance was sub-standard."
    • 3.6 "Pool is below average."
    • 2.1 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
    • 1.8 "Disappointing wellness & sports facilities."
      1.6 "84% didn't like the fitness area."
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    Overall rating

    7.5 Good
    Based on 1,891 reviews
    • 9.2 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.7 "Easily accessible by car, said 87%."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 6.7 "Service is ok."
      5.3 "53% said the reception staff was ok."
      5.3 "Only 53% thought the service was professional."
      5.4 "Housekeeping was ok, according to 54%."
    • 6.1 "Average comfort."
      6.2 "Beds were acceptable for 62%."
    • 5.6 "Breakfast is mediocre."
      5.3 "Breakfast prices were ok, according to 53%."
    • 5.5 "Food is average."
    • 4.7 "Rooms are not good."
      3.7 "63% complained about the bathroom."
      4.2 "58% said rooms were dirty."
      2.5 "75% thought they were poorly maintained."
      2.3 "For 77%, the rooms looked old."
      2.0 "Air conditioning was criticized by 80%."
      1.9 "81% found problems with the furniture."
      3.3 "67% said the bathroom was dirty."
      3.4 "66% had problems with the shower."
      1.9 "81% were disappointed with the minibar."
      4.5 "55% thought the tv was sub-standard."
    • 4.6 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      1.4 "86% thought the facilities needed updating."
      3.2 "68% complained about the elevator."
      3.1 "For 69%, the lobby entrance was sub-standard."
    • 4.2 "Not very clean."
      4.2 "58% said rooms were dirty."
      3.3 "67% said the bathroom was dirty."
    • 3.7 "Pool is below average."
    • 3.6 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
      3.1 "For 69%, the lobby entrance was sub-standard."
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    Overall rating

    7.8 Good
    Based on 500 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.0 "Easily accessible by car, said 90%."
      10.0 "City centre within easy reach, said 100%."
      9.9 "Near to public transport, according to 99%."
    • 8.4 "Good value."
    • 8.0 "Great service."
      8.6 "86% found the staff to be very friendly."
    • 6.0 "Breakfast is mediocre."
    • 5.9 "Average comfort."
    • 5.0 "Rooms are ok."
      3.2 "68% complained about the bathroom."
      4.5 "55% said rooms were dirty."
      2.6 "74% thought they were poorly maintained."
      2.4 "For 76%, the rooms looked old."
      2.9 "71% had problems with the shower."
    • 2.2 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.4 Good
    Based on 1,001 reviews
    • 9.4 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 7.1 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 6.1 "Average comfort."
      6.4 "Beds were acceptable for 64%."
    • 5.1 "Breakfast is mediocre."
    • 5.0 "Rooms are ok."
      3.4 "66% complained about the bathroom."
      4.7 "53% said rooms were dirty."
      2.5 "75% thought they were poorly maintained."
      2.2 "For 78%, the rooms looked old."
      1.5 "85% found problems with the furniture."
      2.3 "Air conditioning was criticized by 77%."
      3.3 "67% said the bathroom was dirty."
    • 4.6 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      1.4 "86% thought the facilities needed updating."
      3.0 "For 70%, the lobby entrance was sub-standard."
    • 3.9 "Pool is below average."
    • 3.6 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
      3.0 "For 70%, the lobby entrance was sub-standard."
    • 2.2 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

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