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The Pacific Sutera Hotel

5 stars
8.6
Very good
based on 4433 reviews
4,433 reviews
1 Sutera Harbour Boulevard, Kota Kinabalu 88100, Malaysia
1 Sutera Harbour Boulevard, Kota Kinabalu
+60 8831 8888
Fri 9/10
-
Sat 10/10
2 guests, 1 room
Hotel amenity
Outdoor view
Other
Bedroom
Lobby
Beach
Other
Other
Outdoor view
Room amenity
Restaurant
Restaurant
Bedroom
Other
Other
Bedroom
Building
Other
Bedroom
Bedroom
Lounge
Outdoor view
Other
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Located in Kota Kinabalu, The Pacific Sutera provides luxury 5-star accommodation, as well as a private beach, free Wi-Fi and an outdoor pool. The numerous facilities this elegant resort offers include a children's play area, a 24-hour reception and a concierge.

The Pacific Sutera provides a garden to relax in, as well as free private parking on site. In fine weather, an outdoor terrace offers an ideal place to relax. The resort also has its very own night club, Breeze Beach Club.

This resort features rooms with an en suite bathroom, air conditioning and a TV. They all offer a refrigerator, a mini bar and a coffee maker.

Lunch and dinner are prepared every day at Silk Garden Restaurant, specialising in seafood and Chinese fare. Each evening, guests can wind down in the comfortable lounge bar. Lunch and dinner are available in the resort's cosy café.

The Pacific Sutera is situated amongst the area's well-known attractions, including the Sabah State Mosque and the Double Six Monument, which are within walking distance. It has easy access to public transport with Secretariat Railway Station within walking distance.

8.6
Very good
4433 reviews

Latest deals for The Pacific Sutera Hotel

Fri 9/10
-
Sat 10/10
Deals from
AED 275
•Cheapest rate per night
Compare prices for Deluxe room, King room and 33 more The Pacific Sutera Hotel deals.
Deluxe room, 2 twin beds
AED 275
nightly with fees
Deluxe room, bed type unknown
AED 282
nightly with fees
Deluxe room, bed type unknown
AED 285
nightly with fees
Deluxe room, bed type unknown
AED 347
nightly with fees
Deluxe room, bed type unknown
AED 350
nightly with fees
Deluxe room, bed type unknown
AED 367
nightly with fees
Deluxe room, bed type unknown
AED 372
nightly with fees
Deluxe room, bed type unknown
AED 380
nightly with fees
Deluxe room, bed type unknown
AED 394
nightly with fees
Deluxe room, bed type unknown
AED 409
nightly with fees
Deluxe room, 1 king bed
AED 411
nightly with fees
Deluxe room, bed type unknown
AED 427
nightly with fees
Deluxe room, bed type unknown
AED 429
nightly with fees
Deluxe room, bed type unknown
AED 449
nightly with fees
Deluxe room, bed type unknown
AED 582
nightly with fees
Deluxe room, bed type unknown
AED 1,293
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at The Pacific Sutera Hotel

  • Private beach
  • Snorkelling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Reviews of The Pacific Sutera Hotel

8.6
Very good
4433 verified ratings
Wonderful
2462
Very good
817
Good
423
Okay
278
Fair
153
Mediocre
131
Poor
170

Summary of reviews

Guests say
Guests consistently praised the hotel's breakfast offerings and the variety and quality of the pool facilities, which were especially appreciated by families and those seeking relaxation. Spacious rooms and beautiful views were also highlighted in several positive reviews. However, there were repeated complaints about poor service, including unhelpful or rude staff and slow check-in. Cleanliness was another concern, with some guests reporting dusty rooms, unpleasant odors, and maintenance issues in bathrooms. Despite these drawbacks, many guests still found value in their stay, particularly due to the amenities and atmosphere.
AI-generated from customer reviews
Pool9 out of 10
Breakfast8.5 out of 10
Cleanliness2 out of 10
Service1.5 out of 10
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7.1
Good
Anonymous, Jun 2017
Pros (+) Water front and good for swim with younger children
Cons (-) Facility is old and need maintanance

Location

1 Sutera Harbour Boulevard, Kota Kinabalu 88100

What's nearby

  • Masjid Negeri Sabah1.2 km
  • Muzium Sabah1.6 km
  • Tanjung Aru Railway Station2.1 km
  • Sabah State Railway2.1 km
  • Kota Kinabalu Central Market2.6 km
  • Atkinson Clock Tower2.8 km
  • KK Esplanade2.8 km
  • Gaya Street Sunday Market2.9 km
  • Wisma Merdeka3 km
  • The Green Connection3.5 km
  • Jesselton Point3.6 km
  • Likas Sports Complex4.4 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

The Pacific Sutera Hotel

Which month has the cheapest rates at The Pacific Sutera Hotel?

The cheapest month to stay at The Pacific Sutera Hotel is April, with an average nightly rate of AED 386. The most expensive month is February at AED 672 per night.

What is the cheapest day to book The Pacific Sutera Hotel?

The cheapest day to book The Pacific Sutera Hotel is Sunday, with an average nightly rate of AED 440. The most expensive day is Saturday at AED 798 per night.

How far in advance should you book The Pacific Sutera Hotel?

To get the best price at The Pacific Sutera Hotel, book around 12 weeks in advance. This could save you approximately 33% compared to booking last minute.

FAQs when booking at The Pacific Sutera Hotel

  • Where is The Pacific Sutera Hotel located?

    The Pacific Sutera Hotel is located at 1 Sutera Harbour Boulevard, 1.9 km from the centre of Kota Kinabalu. Masjid Negeri Sabah is the closest landmark to The Pacific Sutera Hotel.

  • When is check-in time and check-out time at The Pacific Sutera Hotel?

    Check-in time is 15:00 and check-out time is 12:00 at The Pacific Sutera Hotel.

  • Does The Pacific Sutera Hotel offer free Wi-Fi?

    Yes, The Pacific Sutera Hotel offers free Wi-Fi.

  • Does The Pacific Sutera Hotel offer free parking?

    Yes, The Pacific Sutera Hotel offers free parking.

  • How far is The Pacific Sutera Hotel from the airport?

    The Pacific Sutera Hotel is 4.3 km from Kota Kinabalu. The Pacific Sutera Hotel is 116 km from Labuan.

  • Does The Pacific Sutera Hotel have a pool?

    Yes, The Pacific Sutera Hotel has a pool on-site.

  • How does KAYAK find such great The Pacific Sutera Hotel hotel deals?

    KAYAK scours the web for all room deals available at The Pacific Sutera Hotel in Kota Kinabalu and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Pacific Sutera Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Pacific Sutera Hotel.

Nearby hotels and places to stay

Closest

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The Luma Hotel, A Member of Design Hotels
9 Excellent (2,293 reviews)0.13 kmFitness centre, Restaurant, Free Wi-FiAED 258+
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Asiana Hotel
8 Excellent (948 reviews)0.57 kmRoom service, Free Wi-Fi, Coffee machineAED 92+
3-star hotel
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Riversin soho kk city near imago
6.7 Good (14 reviews)0.79 kmOutdoor poolAED 201+
3-star hotel
76% cheaperPalette Kota Kinabalu Near by Imago Shop7.6 Good (910 reviews)0.79 kmWi-Fi, Business centre, Wi-Fi available in all areasAED 70+

Cheapest

See cheapest stays in Kota Kinabalu
3-star hotel
76% cheaperPalette Kota Kinabalu Near by Imago Shop7.6 Good (910 reviews)0.79 kmWi-Fi, Business centre, Wi-Fi available in all areasAED 70+
3-star hotel
69% cheaper
Asiana Hotel
8 Excellent (948 reviews)0.57 kmRoom service, Free Wi-Fi, Coffee machineAED 92+
3-star hotel
55% cheaper
Marina Travellers Suite at Riverson Soho
8 Excellent (25 reviews)0.82 kmOutdoor pool, Fitness centre, Free Wi-FiAED 133+
3-star hotel
52% cheaper
The Klagan @ Riverson Hotel
8.5 Excellent (616 reviews)0.82 kmOutdoor pool, Fitness centre, Free Wi-FiAED 141+

Most recommended

See most recommended stays in Kota Kinabalu
3-star hotel
13% cheaper
The Luma Hotel, A Member of Design Hotels
9 Excellent (2,293 reviews)0.13 kmFitness centre, Restaurant, Free Wi-FiAED 258+
3-star hotel
52% cheaper
The Klagan @ Riverson Hotel
8.5 Excellent (616 reviews)0.82 kmOutdoor pool, Fitness centre, Free Wi-FiAED 141+
3-star hotel
69% cheaper
Asiana Hotel
8 Excellent (948 reviews)0.57 kmRoom service, Free Wi-Fi, Coffee machineAED 92+
3-star hotel
55% cheaper
Marina Travellers Suite at Riverson Soho
8 Excellent (25 reviews)0.82 kmOutdoor pool, Fitness centre, Free Wi-FiAED 133+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.4
1.9 km
Kota Kinabalu
4.3 km

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