Pros (+) Water front and good for swim with younger children
Cons (-) Facility is old and need maintanance
5 stars
The Pacific Sutera Hotel
1 Sutera Harbour Boulevard, Kota Kinabalu 88100, Malaysia
Kota Kinabalu, Malaysia
See location+60 8831 8888Photos of The Pacific Sutera Hotel
Overview
Located in Kota Kinabalu, The Pacific Sutera provides luxury 5-star accommodation, as well as a private beach, free Wi-Fi and an outdoor pool. The numerous facilities this elegant resort offers include a children's play area, a 24-hour reception and a concierge.
The Pacific Sutera provides a garden to relax in, as well as free private parking on site. In fine weather, an outdoor terrace offers an ideal place to relax. The resort also has its very own night club, Breeze Beach Club.
This resort features rooms with an en suite bathroom, air conditioning and a TV. They all offer a refrigerator, a mini bar and a coffee maker.
Lunch and dinner are prepared every day at Silk Garden Restaurant, specialising in seafood and Chinese fare. Each evening, guests can wind down in the comfortable lounge bar. Lunch and dinner are available in the resort's cosy café.
The Pacific Sutera is situated amongst the area's well-known attractions, including the Sabah State Mosque and the Double Six Monument, which are within walking distance. It has easy access to public transport with Secretariat Railway Station within walking distance.
Latest deals for The Pacific Sutera Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at The Pacific Sutera Hotel
- Private beach
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Things to do
- Gift shop
- Shops (on site)
- Board games/puzzles
- Game room
- Golf
- Evening entertainment
- Beauty salon
- Karaoke
- Bowling
- Table tennis
- Pool table
- Water sport facilities (on site)
- Night club
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Dining
- Electric kettle
- Restaurant
- Bar/Lounge
- Coffee shop
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
Pool and spa
- Spa
- Outdoor pool
- Plunge pool
- Pool towels
- Pool with a view
- Spa and wellness centre
- Massage
- Sauna
- Water slide
Accessibility and suitability
- Multi-lingual staff
- No smoking
- Pets not allowed
- Designated smoking area
- Disabled access
- Lift
- Accessible by lift
- Accessible parking
- Upper floors accessible by lift
General
- Window
- Family rooms
- Storage available
- Sea view
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Indoor play area
- Kids' outdoor play equipment
- Playground
- Baby safety gates
Outdoor
- Private beach
- Garden
- Terrace/Patio
- Beach towels
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- TV
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service
Health and safety
- Daily housekeeping
- 24-hour security
- Safe
Fitness
- Fitness centre
- Tennis
- Squash
Bedroom
- Cleaning products
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Reviews of The Pacific Sutera Hotel
8.4
Very good
3533 verified ratings
Wonderful
1940
Very good
661
Good
365
Okay
222
Fair
127
Mediocre
97
Poor
121
Summary of reviews
Guests say
Guests appreciated the great location and atmosphere of the hotel, with many enjoying the rooftop bar and sunset views. However, several reviews highlighted issues with service and cleanliness, particularly regarding room maintenance and staff responsiveness. Overall, while the hotel offers a pleasant stay, improvements in service and cleanliness are needed to enhance guest experiences.AI-generated from customer reviews
Sort by:Most recent
Score by provider
8.2 out of 10
1 review
All reviews
Location
1 Sutera Harbour Boulevard, Kota Kinabalu 88100
What's nearby
- Masjid Negeri Sabah1.2 km
- Muzium Sabah1.6 km
- Tanjung Aru Railway Station2.1 km
- Sabah State Railway2.1 km
- Kota Kinabalu Central Market2.6 km
- Atkinson Clock Tower2.8 km
- KK Esplanade2.8 km
- Gaya Street Sunday Market2.9 km
- Wisma Merdeka3 km
- The Green Connection3.5 km
- Jesselton Point3.6 km
- Likas Sports Complex4.4 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at The Pacific Sutera Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at The Pacific Sutera Hotel
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Closest
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See most recommended stays in Kota KinabaluGood to know
Value for money | 8.3 |
|---|---|
Distance to city centre | 1.9 km |
Nearest airport | Kota Kinabalu |
Distance to airport | 4.3 km |