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Promenade Hotel Kota Kinabalu

4, Lorong Api Api 3, Api Api Centre, Kota Kinabalu 88000, Malaysia
+60 8826 5555

AED 191+

Sun 4/12 Check in
Mon 5/12 Check out

Overall guest ratings

7.9/10 Good
Based on 1,683 reviews

Review highlights

  • 9.4
  • 8.8
  • 6.3
  • 2.7

Good to know

  • Great reception
  • Great view
  • Great shopping

Nearby

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    About

    Promenade Hotel Kota Kinabalu is in the heart of Kota Kinabalu, walking distance from Plaza Wawasan and Kompleks Asia City. This 4-star hotel is within close proximity of Filipino Market and Warisan Square.

    Rooms

    Make yourself at home in one of the 450 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

    Amenities

    Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and a hair salon.

    Dining

    Grab a bite to eat at one of the hotel's 2 restaurants and 2 coffee shops/cafés, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. A complimentary buffet breakfast is served daily.

    Business, Other Amenities

    Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Kota Kinabalu? This hotel has facilities measuring 22080 square feet (2051 square meters), including meeting rooms. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Airport shuttle (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 1,683 reviews
    • 9.4 "Terrific location."
    • 8.8 "Bar is amazing."
    • 7.9 "Good service."
    • 7.0 "Good breakfast."
    • 6.7 "Average comfort."
    • 6.3 "Average cleanliness."
    • 2.7 "Horrible pool."
    • 2.6 "Disappointing internet connection."
    • 1.3 "Disappointing wellness & sports facilities."
    View all review categories

    Overall rating

    7.9 Good
    Based on 521 reviews
    • 9.4 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.6 "City centre within easy reach, said 96%."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.3 "Bar is amazing."
    • 7.8 "Good service."
      9.5 "95% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      8.2 "82% said the reception staff was great."
    • 7.2 "Good breakfast."
    • 6.6 "Average comfort."
      5.8 "Beds were acceptable for 58%."
    • 6.3 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
      5.8 "Beds were acceptable for 58%."
      5.3 "For 53%, maintenance was acceptable."
      6.8 "Only 68% said the rooms were modern."
    • 5.6 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
      5.8 "58% thought the cleanliness of the hotel was average."
    • 2.9 "Horrible pool."
    • 2.2 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    Based on 471 reviews
    • 9.2 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 9.1 "Incredible bar."
      8.9 "Delicious alcoholic drinks, according to 89%."
    • 7.9 "Good service."
      9.3 "93% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 7.4 "Good breakfast."
      8.8 "88% were happy with the price of the breakfast."
    • 6.3 "Average comfort."
      5.6 "Beds were acceptable for 56%."
    • 6.2 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 5.9 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      5.6 "Beds were acceptable for 56%."
    • 5.8 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 3.0 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."
    • 2.6 "Horrible pool."
    View all review categories

    Overall rating

    7.8 Good
    Based on 319 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 8.0 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 7.4 "Nice rooms."
      9.5 "95% thought the view was good."
      7.3 "73% appreciated the modern rooms."
      9.2 "92% thought rooms were spacious."
    • 7.1 "Good breakfast."
    • 7.0 "High comfort."
      6.2 "Beds were acceptable for 62%."
    • 6.8 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 2.5 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.9 Good
    Based on 370 reviews
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.7 "Good service."
      9.2 "92% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 6.7 "Breakfast is mediocre."
    • 6.6 "Average comfort."
      6.2 "Beds were acceptable for 62%."
    • 6.2 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
      5.0 "For 50%, maintenance was acceptable."
      6.2 "Beds were acceptable for 62%."
      6.7 "Only 67% said the rooms were modern."
    • 5.9 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 5.7 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 2.6 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
    • 2.5 "Horrible pool."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Great view"
    "Great shopping"
    data provided by TrustYou

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