Would you like to save as your currency permanently or for this visit only?
The facilities, location, reception staff and restaurants are excellent!! The location and view are amazing for the small cost!! A great value with great and knowledgeable people that truly want and try to help make your stay amazing!! I find that all is very clean and comfortable!! I find this hotel a wonderful place to stay!!! I will return here whenever I return to Kiev or the area!!! I cannot name anything that I did not like!! The lifts are a little slow and the WiFi is not perfect...but not bad either!! A very nice hotel with a rich history and a wonderful, amazingly knowledgeable reception staff that can answer or provide you with anything that you ask!! I truly enjoy this hotel!!
location and view Where to start. The room furniture and decorations was very dated. The bathroom clean and updated. The remainder of the hotel resembled Soviet Union appearance.Just a general appearance most everything does not work, old and outdated. The free breakfast was ok if you are Ukrainian. Westerners would not find it satisfying. It is a Ukrainian kitchen. When it rains the water drips on the outside air conditioning units giving the feeling of sleeping in a Chinese prison camp. The staff was acceptable but seemed to be indifferent. Everything cost extra with no coffee maker in the rooms. If the want that good old day "Soviet" feel. This is a good hotel for you
The staff was very friendly and helpful Rooms were a little bit tired but clean and working well
Location is good, and breakfast is okay. Staff is absolutely terrible, and lack the aptitude required to work in the hospitality industry. My reservation was cancelled, they claimed my CC was stolen (even though it's in my name and my passport matches it). After they realized their mistake, the manager hesitantly apologized and told me I can just rebook it in cash for a 10 percent off (which actually isn't a deal at all, considering the price is still higher than online). Worst part of all this?? The lady working in front WASN'T PAYING ATTENTION to this entire interaction between me and the manager, and so she denied me the discount and told me to book at full price (like 1.5 times the online price).
Distinctive look and very comfortable, especially the bedding. Rooms have balconies with great views. Shower is elevated more than 6" off the floor, which is odd and can make entering and exiting it difficult if you have mobility or balance issues.
Extremely bad employees, worst breakfast ever,etc