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FAQs about flying with JetSMART

  • What is JetSMART's carry-on size allowance?

    On board JetSMART flights, cabin baggage should not exceed 55x35x25cm. If your hand luggage is bigger, the JetSMART assistance team will most likely ask you to pay extra for checked luggage.

  • Where does JetSMART fly to?

    JetSMART offers direct flights to 23 cities in 6 different countries. Santiago, Calama, and Antofagasta are the most popular cities covered by JetSMART.

  • What is JetSMART’s primary hub?

    JetSMART concentrates most of its flight operations in Santiago.

  • How does KAYAK find such low prices on JetSMART flights?

    KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including JetSMART.

  • What’s the cheapest route that JetSMART flies?

    In the last 72 hours, the cheapest route flown by JetSMART found on KAYAK was from Bogotá to Medellín, with a price of AED 81 for a round-trip.

  • What are the most popular airports for JetSMART flights to depart from?

  • Is JetSMART part of an airline alliance?

    No, JetSMART is not part of an airline alliance.

  • How many destinations does JetSMART fly to?

    In total, JetSMART flies to 23 destinations.

See more FAQs

JetSMART customer reviews

OkayBased on 127 verified guest reviews

Traveller rating:
Sort by:
8.0 Very Good
Pros:The plane was nice
Cons:Paying for carry on bag was expensive
10.0 Wonderful
Pros:Excellent flight for short distances
2.0 Poor
The app told us that carry on luggage was included but we were made to pay for it again at the check in counter, making it a very expensive flight. Not happy
2.6 Poor
Cons:Several safety issues onboard: luggage put in unsafe places, seatbelt sign missing during landing, restroom doors flapping open during flight. No free water. No towels or toilet paper.
2.0 Poor
Avoid this airline. They are unprofessional. The captain left several passengers on ground due to covid restrictions which were never communicated. As a chilean, I am ashamed that this low level airline comes from my country. Remember this horrible brand and avoid it... Jetsmart
2.0 Poor
I was charged 168 soles for kids stroller. We have travelled across the world and have never charged for the stroller. Horrific airlines and the staff was extremely rude. They wouldn’t let us board unless we pay the extra baggage cost. Never ever flying this airline and I would recommend the same for the others.
10.0 Wonderful
There was no entertainment but everyone just used their phones.
2.0 Poor
4 hours delayed and no proper communication
5.6 Fair
Cons:The plane was cramped. It was difficult to fit even small, personal items under the seat, especially if you want to put your feet there, too.
5.0 Fair
Pros:Worst experience and kayak take responsibility. Plane delayed 7 hours without message and with confusing timing. Was still showing plane flight 331 still at 3pm but delayed till 10pm. Showing. Arrival to still be 6pm. Then delayed again without any indication. Huge problem I lost a lot
Cons:Let us know when there is delay and be responsible

JetSMART flight status

Sat 7/20

JetSMART route map – Which destinations does JetSMART fly to?

Find out which destinations you can fly to direct with JetSMART by entering your departure airport. If you want to know whether JetSMART flies a certain route, enter both the departure and destination airport before hitting search.
Sat 7/20

All JetSMART flight routes

Flight no.Departure airportArrival AirportDurationSunMonTueWedThuFriSat
5123Bogotá (BOG)Medellín (MDE)1h 1m
5122Medellín (MDE)Bogotá (BOG)0h 56m
3860Buenos Aires (AEP)Montevideo (MVD)0h 51m
3861Montevideo (MVD)Buenos Aires (AEP)1h 2m
5162Bogotá (BOG)Cartagena (CTG)1h 34m
3790Buenos Aires (AEP)Asuncion (ASU)1h 50m
3791Asuncion (ASU)Buenos Aires (AEP)1h 50m
5170Bogotá (BOG)Santa Marta (SMR)1h 36m
5431Santa Marta (SMR)Medellín (MDE)1h 15m
5165Cartagena (CTG)Bogotá (BOG)1h 31m
5440Medellín (MDE)Santa Marta (SMR)1h 16m
5450Medellín (MDE)San Andrés (ADZ)1h 49m
5173Santa Marta (SMR)Bogotá (BOG)1h 28m
771Sao Paulo (GRU)Santiago (SCL)4h 10m
770Santiago (SCL)Sao Paulo (GRU)3h 50m
5520Medellín (MDE)Cúcuta (CUC)1h 8m
730Buenos Aires (AEP)Santiago (SCL)2h 25m
731Santiago (SCL)Buenos Aires (AEP)2h 6m
3840Buenos Aires (EZE)Lima (LIM)4h 45m
3841Lima (LIM)Buenos Aires (EZE)4h 20m
850Santiago (SCL)Trujillo (TRU)4h 26m
851Trujillo (TRU)Santiago (SCL)4h 4m
3871Curitiba (CWB)Buenos Aires (EZE)2h 28m
3870Buenos Aires (EZE)Curitiba (CWB)2h 18m
10Santiago (SCL)Iquique (IQQ)2h 23m
5521Cúcuta (CUC)Medellín (MDE)1h 5m
7029Lima (LIM)Cusco (CUZ)1h 23m
5473Cali (CLO)Medellín (MDE)0h 54m
5586Cali (CLO)Santa Marta (SMR)1h 36m
5411Cartagena (CTG)Medellín (MDE)1h 13m
7810Lima (LIM)Pereira (PEI)3h 14m
5472Medellín (MDE)Cali (CLO)1h 5m
5410Medellín (MDE)Cartagena (CTG)1h 10m
7811Pereira (PEI)Lima (LIM)3h 0m
5587Santa Marta (SMR)Cali (CLO)1h 36m
5451San Andrés (ADZ)Medellín (MDE)1h 48m
7008Arequipa (AQP)Lima (LIM)1h 40m
5556Cartagena (CTG)Cúcuta (CUC)1h 12m
5321Pereira (PEI)Bogotá (BOG)0h 55m
7223Piura (PIU)Lima (LIM)1h 31m
5531Cali (CLO)Cartagena (CTG)1h 30m
5530Cartagena (CTG)Cali (CLO)1h 35m
5541Cartagena (CTG)Pereira (PEI)1h 24m
3814Buenos Aires (EZE)Rio de Janeiro (GIG)3h 4m
3815Rio de Janeiro (GIG)Buenos Aires (EZE)3h 21m
5513Medellín (MDE)Pereira (PEI)0h 50m
5540Pereira (PEI)Cartagena (CTG)1h 20m
5512Pereira (PEI)Medellín (MDE)0h 42m
5581Pereira (PEI)Santa Marta (SMR)1h 23m
7732Santiago (SCL)Lima (LIM)3h 59m
5580Santa Marta (SMR)Pereira (PEI)1h 26m
7733Lima (LIM)Santiago (SCL)3h 41m
3070Buenos Aires (AEP)Mendoza (MDZ)1h 55m
7318Lima (LIM)Cajamarca (CJA)1h 26m
5320Bogotá (BOG)Pereira (PEI)1h 2m
5557Cúcuta (CUC)Cartagena (CTG)1h 9m
3100Buenos Aires (AEP)Cordoba (COR)1h 27m
3101Cordoba (COR)Buenos Aires (AEP)1h 16m
611Iquique (IQQ)La Serena (LSC)1h 52m
611La Serena (LSC)Santiago (SCL)0h 58m
7330Arequipa (AQP)Cusco (CUZ)1h 0m
7331Cusco (CUZ)Arequipa (AQP)1h 6m
781Foz do Iguaçu (IGU)Santiago (SCL)3h 9m
780Santiago (SCL)Foz do Iguaçu (IGU)2h 55m
7028Cusco (CUZ)Lima (LIM)1h 34m
757Rio de Janeiro (GIG)Santiago (SCL)4h 40m
756Santiago (SCL)Rio de Janeiro (GIG)4h 5m
3045Buenos Aires (AEP)San Carlos de Bariloche (BRC)2h 22m
3014Buenos Aires (AEP)Salta (SLA)2h 12m
3232Buenos Aires (AEP)San Miguel de Tucumán (TUC)1h 57m
3015Salta (SLA)Buenos Aires (AEP)2h 3m
7224Lima (LIM)Piura (PIU)1h 45m
871Florianopolis (FLN)Santiago (SCL)3h 42m
870Santiago (SCL)Florianopolis (FLN)3h 11m
3181Buenos Aires (AEP)San Martín de los Andes (CPC)2h 20m
3044San Carlos de Bariloche (BRC)Buenos Aires (AEP)2h 7m
3182San Martín de los Andes (CPC)Buenos Aires (AEP)2h 5m
761Rio de Janeiro (GIG)Montevideo (MVD)3h 0m
760Montevideo (MVD)Rio de Janeiro (GIG)2h 45m
761Montevideo (MVD)Santiago (SCL)2h 41m
760Santiago (SCL)Montevideo (MVD)2h 20m
3820Buenos Aires (EZE)Florianopolis (FLN)2h 6m
3821Florianopolis (FLN)Buenos Aires (EZE)2h 11m
7319Cajamarca (CJA)Lima (LIM)1h 12m
3162Neuquén (NQN)Buenos Aires (AEP)1h 39m
801Cali (CLO)Santiago (SCL)5h 42m
7781Cartagena (CTG)Lima (LIM)3h 41m
800Santiago (SCL)Cali (CLO)6h 2m
7175Chiclayo (CIX)Lima (LIM)1h 24m
3142Buenos Aires (EZE)Puerto Iguazú (IGR)1h 48m
3143Puerto Iguazú (IGR)Buenos Aires (AEP)1h 56m
3144Buenos Aires (AEP)Puerto Iguazú (IGR)1h 48m
3161Buenos Aires (AEP)Neuquén (NQN)2h 3m
500Concepción (CCP)Santiago (SCL)1h 9m
3041Buenos Aires (EZE)San Carlos de Bariloche (BRC)2h 22m
3071Mendoza (MDZ)Buenos Aires (AEP)1h 37m
501Santiago (SCL)Concepción (CCP)1h 8m
3233San Miguel de Tucumán (TUC)Buenos Aires (EZE)1h 46m
54Santiago (SCL)Antofagasta (ANF)2h 4m
810Antofagasta (ANF)Cali (CLO)4h 39m
59Antofagasta (ANF)Santiago (SCL)1h 52m
811Cali (CLO)Antofagasta (ANF)4h 27m
7711Guayaquil (GYE)Lima (LIM)2h 1m
7710Lima (LIM)Guayaquil (GYE)2h 13m
38Santiago (SCL)Calama (CJC)2h 9m
551Antofagasta (ANF)Concepción (CCP)2h 23m
141Antofagasta (ANF)La Serena (LSC)1h 23m
667Arica (ARI)La Serena (LSC)2h 7m
700Balmaceda (BBA)Puerto Montt (PMC)1h 9m
3046San Carlos de Bariloche (BRC)Buenos Aires (EZE)2h 7m
550Concepción (CCP)Antofagasta (ANF)2h 25m
536Concepción (CCP)Iquique (IQQ)2h 48m
668Concepción (CCP)La Serena (LSC)1h 34m
701Concepción (CCP)Puerto Montt (PMC)1h 8m
897Curitiba (CWB)Santiago (SCL)3h 48m
3161Buenos Aires (EZE)Neuquén (NQN)1h 58m
7011Lima (LIM)Arequipa (AQP)1h 30m
7780Lima (LIM)Cartagena (CTG)3h 36m
7254Lima (LIM)Tarapoto (TPP)1h 27m
140La Serena (LSC)Antofagasta (ANF)1h 18m
668La Serena (LSC)Arica (ARI)2h 2m
667La Serena (LSC)Concepción (CCP)1h 30m
997Mendoza (MDZ)Santiago (SCL)0h 56m
701Puerto Montt (PMC)Balmaceda (BBA)1h 7m
700Puerto Montt (PMC)Concepción (CCP)1h 11m
896Santiago (SCL)Curitiba (CWB)3h 35m
996Santiago (SCL)Mendoza (MDZ)1h 4m
7255Tarapoto (TPP)Lima (LIM)1h 23m
3233San Miguel de Tucumán (TUC)Buenos Aires (AEP)1h 46m
546Concepción (CCP)Calama (CJC)2h 30m
547Calama (CJC)Concepción (CCP)2h 35m
33Calama (CJC)Santiago (SCL)2h 4m
3145Puerto Iguazú (IGR)Buenos Aires (EZE)1h 56m
7174Lima (LIM)Chiclayo (CIX)1h 25m
7752Lima (LIM)Medellín (MDE)3h 5m
7294Lima (LIM)Trujillo (TRU)1h 25m
7753Medellín (MDE)Lima (LIM)3h 1m
3166Neuquén (NQN)Buenos Aires (EZE)1h 39m
3741Salta (SLA)Neuquén (NQN)2h 34m
11Iquique (IQQ)Santiago (SCL)2h 15m
610La Serena (LSC)Iquique (IQQ)1h 48m
610Santiago (SCL)La Serena (LSC)1h 10m
More flight routes

JetSMART contact information

Overview of JetSMART

Because JetSMART has its headquarters in Chile, it primarily operates flights to other cities within the country. However, the airline has started to expand its flight routes to include more international options, giving customers the choice of traveling to additional countries in South and Central America, like Peru and Argentina.

While this airline is not officially a member of an air alliance or group and does not have any existing codeshare agreements with other companies in order to share flight routes, it was created and is owned by the company Indigo Partners, a group that is known for having started many other international airlines, including Wizz Air, Frontier Airlines, and Volaris.

If you will be flying with JetSMART, there is one travel class for you to select for your seat, which is Economy. With an Economy ticket, you will be given basic amenities and services, including complimentary non-alcoholic beverages, the option of a light snack, a comfortable seat that is already pre-reclined, and the option of bringing both a carry-on and a small personal item.

This airline has a fleet that is made up of over 10 planes, all of which are Airbus. The company utilizes the Airbus A320-200 most frequently, as it is able to comfortably fit up to 186 passengers and can easily travel longer distances, making it convenient for both domestic and international voyages. The Airbus A320neo is another plane that is commonly used, but it is primarily reserved for shorter distances, such as traveling between two cities within Chile.

JetSMART information

Top routeCalama to Santiago
Airports served23
Top airportSantiago Arturo Merino Benitez

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Flight status, cancellation, and delay data provided by Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.