Recent reviews
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2.0
Horrible customer service , on the way going to Vegas from Long Beach they said I have arrived 38 minutes before boarding time so didn't accept my luggage on the way going back home from Vegas my flight was scheduled at 7:41 pm we arrive at airport an hour after we checked at 6:14pm they send an email mail to inform us there is delay so flight departure at 9:10 pm then 20 min later they send another email and changed the departure time to 11:01 pm then at 8:05 pm they changed the flight time to 11:39 pm would never choose #jetblue #airways #airline - 6-25-18 flight number 179
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5.6
Was able to get a window seat and had eye masks and ear plugs for red eye flight They charged extra for blankets and pillows on a red eye flight . Was very cold during the flight and could not sleep. My ear plugs were defective and the movies were slim pickings from the new releases.
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8.4
I communicated to your crew that since you were 2 hrs late, and I had a 2 hour connection time in BOS for my PEK flight, I might miss that flight. Your crew communicated this to your BOS office who sent 2 persons waiting for me at the gate to transfer me to the Hainan Airline terminal. I was also allowed to be the first to deplane. This level of service is superb and first rate. TPA departure was 2 hours late.
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4.6
There was a maintenance delay that lasted 5 hours and we couldn't change flights because we had a checked bag
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10.0
good
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5.6
Crew always pretty good with Jet Blue. You generally know what you are going to get. One of the primary reasons we go Jet Blue is for the TV's and they rarely work consistently. Also... 1) their Wifi is very inconsistent and 2) when are they going to get current and put some outlets or USB ports for charging?
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4.6
The crew was excellent - they did their best in a bad situation and should be commended for that - they let us get out of the plane after learning after we boarding that we would have to wait 2 hours to take off - they let us get out to go to the bathroom and get something to eat and bring back to the plane - it was very cold in the aircraft and there were not enough blankets to go around - additional blankets should be available - the chips that were served once we took off are not sufficient for passengers that were at the airport 2 hours earlier, experienced a 4 hour delay and still face a 3 hour flight- meal arrangements should be offered when passengers are facing such long delays - the free WIFI was a plus and the seats are comfortable
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10.0
First time flying JetBlue...it won't be the last. Loading the plane from back to front??? I've been saying this for years!!! One of the best flights I've been on! That the flight wasn't longer. Hah!
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10.0
Smooth flight. Great personnel. N/A
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8.0
Extremely rude female flight attendant who cut me off & walked before I could finish my question regarding a text message about a flight delay prior to the announcement by the pilot.
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8.4
I communicated to your crew that since you were 2 hrs late, and I had a 2 hour connection time in BOS for my PEK flight, I might miss that flight. Your crew communicated this to your BOS office who sent 2 persons waiting for me at the gate to transfer me to the Hainan Airline terminal. I was also allowed to be the first to deplane. This level of service is superb and first rate. TPA departure was 2 hours late.
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10.0
good
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10.0
First time flying JetBlue...it won't be the last. Loading the plane from back to front??? I've been saying this for years!!! One of the best flights I've been on! That the flight wasn't longer. Hah!
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10.0
Smooth flight. Great personnel. N/A
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8.0
Extremely rude female flight attendant who cut me off & walked before I could finish my question regarding a text message about a flight delay prior to the announcement by the pilot.
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2.0
Horrible customer service , on the way going to Vegas from Long Beach they said I have arrived 38 minutes before boarding time so didn't accept my luggage on the way going back home from Vegas my flight was scheduled at 7:41 pm we arrive at airport an hour after we checked at 6:14pm they send an email mail to inform us there is delay so flight departure at 9:10 pm then 20 min later they send another email and changed the departure time to 11:01 pm then at 8:05 pm they changed the flight time to 11:39 pm would never choose #jetblue #airways #airline - 6-25-18 flight number 179
review from
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5.6
Was able to get a window seat and had eye masks and ear plugs for red eye flight They charged extra for blankets and pillows on a red eye flight . Was very cold during the flight and could not sleep. My ear plugs were defective and the movies were slim pickings from the new releases.
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4.6
There was a maintenance delay that lasted 5 hours and we couldn't change flights because we had a checked bag
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5.6
Crew always pretty good with Jet Blue. You generally know what you are going to get. One of the primary reasons we go Jet Blue is for the TV's and they rarely work consistently. Also... 1) their Wifi is very inconsistent and 2) when are they going to get current and put some outlets or USB ports for charging?
review from
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4.6
The crew was excellent - they did their best in a bad situation and should be commended for that - they let us get out of the plane after learning after we boarding that we would have to wait 2 hours to take off - they let us get out to go to the bathroom and get something to eat and bring back to the plane - it was very cold in the aircraft and there were not enough blankets to go around - additional blankets should be available - the chips that were served once we took off are not sufficient for passengers that were at the airport 2 hours earlier, experienced a 4 hour delay and still face a 3 hour flight- meal arrangements should be offered when passengers are facing such long delays - the free WIFI was a plus and the seats are comfortable
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