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Pros: even though middle seat, there was enough leg room to rest comfortably.

Best airline ever all around

Pros: Great food, friendly and patient and always helpful. Always a sweet smile on flight attendants and they care. They even gave my daughter birthday treat since we were traveling on her birthday

Cons: Nothing. All was great

Pros: Rebooked me because I went to wrong airport — thanks

Cons: The business meal was just okay this time. Not as good as before.

Best flight ever!

Pros: This flight was part of a longer trip - I flew from Hartford, CT, USA on a different airline and connected to Japan Airlines in Chicago. I flew Chicago to Tokyo in JAL and then from Tokyo to Manila again on JAL. The service on first leg was very good and friendly of my JAL flights, food was good, seat was comfortable. Then on my second flight from Tokyo to Manila I was shocked but thrilled that I had been given an upgrade to first class. The whole experience was outstanding! The seat was incredibly comfortable and the food was phenomenal. The only problem, not that you could call it a problem, was that I was so comfortable with my fluffy pillow and fully reclining seat that I couldn’t stay awake to finish my movie! Thank you!

Cons: Not applicable

Really good food

Pros: I was comfortable, Crew was pleasant and attentive. Food was really good- both meals!

Cons: Not applicable

Friendly service

Pros: People were friendly - from check in right through to disembarkment.

Cons: Not applicable