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Baggage policy deceptive

Pros: Safe flight

Cons: When we booked through Kayak we were not told that there was a very large additional fee for baggage- even more since we stopped in Iceland.

Unexplained seat changes

Cons: Flight was delayed 1.5 hours due to an unexplained "maintenance issue." A friend of mine who had paid extra to get an exit row with extra leg room was inexplicably moved to a normal seat, and was only upgraded when she complained. I was moved from a window seat to an exit row without explanation, unfortunately, this was an exit row where a life raft was attached to the door, leaving me even less leg room than a normal seat would have.

Pros: I liked that it was non-stop. The crew was nice. They gave out a bottle of Icelandic water and pillow and blanket.

Cons: Too crowded. Not enough explanation about the plane and different comfort levels of the different seat levels. I might have paid for upgraded seat if I had understood what the conditions would be. Also there was no explanation as to whether there would be food served or not.

Cons: No food goingacross