Pros (+) Good location. Price was right.
Cons (-) Bathroom was dirty. Hair on the floor and tub and in the towels. Hotel bar closes at 11. Bed wasn’t too comfy.
3 stars
Crowne Plaza Houston Med Ctr-Galleria Area
Photos of Crowne Plaza Houston Med Ctr-Galleria Area
Overview
Situated in Greenway / Upper Kirby, Crowne Plaza Hotel Houston River Oaks provides 4-star accommodation and an express check-in and check-out feature, an outdoor pool and a free shuttle service. It features a fitness centre, as well as a 24-hour reception, a 24-hour business centre and valet parking.
The hotel has recently undergone refurbishment and provides laundry facilities, a concierge and babysitting/child services. Additionally, the multilingual staff are on hand to provide local information.
The rooms at Crowne Plaza Hotel Houston River Oaks offer tea and coffee making facilities, wireless internet access and a refrigerator. They are also equipped with a hair dryer and a microwave.
On-site dining options include Reeds Restaurant, which is a convenient place to enjoy a meal. A wide selection of eating options are also available in close proximity to the property.
The hotel provides an ideal place to discover Downtown Houston and The Galleria, as well as everything the local area has to offer. The friendly staff at the tour desk are available to book and organise activities in Houston.
Latest deals for Crowne Plaza Houston Med Ctr-Galleria Area
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Crowne Plaza Houston Med Ctr-Galleria Area
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business centre
- Wi-Fi available in all areas
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- 24-hour front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
- Lift
- No smoking
- Toilet with grab rails
- Upper floors accessible by lift
- Designated smoking area
Dining
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
General
- Family rooms
- Seating area
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Parking
Things to do
- Gift shop
Fitness
- Fitness centre
Pool
- Outdoor pool
Reviews of Crowne Plaza Houston Med Ctr-Galleria Area
6.7
Okay
1183 verified ratings
Wonderful
353
Very good
138
Good
185
Okay
88
Fair
127
Mediocre
82
Poor
210
Summary of reviews
Guests say
Guests appreciated the great location of the hotel, which is near shopping and restaurants. However, many reviews highlighted significant cleanliness issues, including mold, dirty carpets, and trash left in rooms. While some guests noted friendly service, the overall sentiment leans towards dissatisfaction due to the hotel's condition and ongoing construction.AI-generated from customer reviews
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Score by provider
7.1 out of 10
630 reviews
5.9 out of 10
256 reviews
7.6 out of 10
34 reviews
8.5 out of 10
1 review
6.9 out of 10
11 reviews
All reviews
Cons (-) Rooms were a bit stale. Carpet just okay. Not super fresh.
Pros (+) Nice room, great bar/restaurant, little shop, parking garage, great value
Pros (+) Location is good, very convenient.
Cons (-) The blanket is not soft at all
Cons (-) The hotel can use a renovation in the rooms.
Cons (-) Elevators were extremely slow. Only 2 operating in peak hours. Smelled of unpleasant cleaning products.
Pros (+) Beautiful spacious room. Front desk staff was wonderful
Cons (-) Garage elevator broke and was out of order nearly two days during our stay.
Pros (+) Nothing about this hotel
Cons (-) That the rooms smelled awful so we switched rooms and there it was. The same smell. It smelled like heavy carpet smell. Turns out they were smoking in the room before we arrived. We were later told to heck out find a different hotel and leave. The staff weren't helpful at all since there was a big group checking in she didn't care about us
Pros (+) To be honest there wasn't much I liked about the hotel and I have stayed there before.
Cons (-) This is my second stay at this hotel and I book it because it's fairly close to the Houston rodeo. You have to pay $9 for parking and I'm like you are really changing me for parking when I'm a guest at this hotel? No free continental breakfast really? Holiday Inn express has a great free breakfast. The sheets were seriously like 100 count plastic or something in case you wet the bed. The housekeep...
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Pros (+) I like the overall value in the cleanliness of the rooms
Cons (-) I didn't like the 50 dollar deposit per room because I reserved three rooms so that was an extra hundred and fifty dollars taken out of my account
Location
2712 Southwest Freeway, Houston, TX 77098
What's nearby
- Lakewood Church1.3 km
- Rice University2.9 km
- Museum of Fine Arts3 km
- Houston Museum of Natural Science3.2 km
- Houston Zoo3.4 km
- Hermann Park3.6 km
- Buffalo Bayou Park3.6 km
- Co-Cathedral of the Sacred Heart5.5 km
- Sam Houston Park5.7 km
- Downtown Houston6 km
- Toyota Center6.1 km
- Houston Theater District6.3 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Crowne Plaza Houston Med Ctr-Galleria Area
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.4 |
|---|---|
Distance to city centre | 6.0 km |
Nearest airport | Houston Hobby |
Distance to airport | 16.7 km |