Overview

Crowne Plaza Houston River Oaks

2712 Southwest Freeway, Houston, TX 77098, United States
+1 713 523 8448

AED 320+

Overall guest ratings

7.5/10 Good
Based on 2,842 reviews

Review highlights

  • 8.0
  • 7.7
  • 5.8
  • 4.5

Good to know

  • Friendly service

Nearby

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    About

    Welcome to Our Houston - River Oaks Hotel Located halfway between the Galleria Mall and downtown Houston, our hotel is perfectly suited for both business and leisure travelers. By day you can attend meetings and conferences, and by night you can enjoy the many shops, restaurants and attractions around the city. The Crowne Plaza® Hotel Houston - River Oaks is 100% non-smoking and is situated on the Southwest Freeway near Greenway Plaza.. You can also easily get to the Texas Medical Center, Rice University and University of Houston. If you need to host a special event or meeting, take advantage of our reputation as The Place to Meet in River Oaks. Our hotel offers more than 12,000 sq ft of space, a 24-hour business center, 2-hour RFP response and a personal Crowne Meeting Director. Are you visiting for fun? Staying at the Crowne Plaza® Hotel Houston - River Oaks means easy access to attractions such as Houston Zoo, the Toyota Center, Minute Maid Park and the Houston Livestock Show and Rodeo. Our complimentary shuttle can also take you to the immense Houston - Galleria Mall if you prefer shopping to sports games. Whether you're vacationing or attending a meeting, we're the best place to stay near downtown Houston. Hotel amenities you are sure to enjoy include an outdoor pool, a 24-hour fitness center and the on-site Reeds Restaurant and Bar & Lounge.

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Laundry facilities
    • Safe
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews of Crowne Plaza Houston River Oaks

    Overall rating

    7.5 Good
    Based on 2,842 reviews
    • 8.0 "Great service."
      8.3 "83% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      7.6 "76% thought the service was very professional."
      9.1 "91% were happy with the shuttle service."
      7.7 "77% were impressed by the valet service."
      7.6 "Management was excellent, said 76%."
      8.8 "88% found the restaurant service to be one of the best."
    • 7.7 "Good location."
      9.0 "Easily accessible by car, said 90%."
      8.8 "88% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      9.7 "97% liked the proximity to sightseeing."
    • 7.2 "Good breakfast."
      7.6 "76% were happy with the price of the breakfast."
    • 6.4 "Food is average."
      5.0 "50% thought the dining experience was appropriate."
      6.9 "Desserts were ok, said 69%."
    • 6.0 "Average comfort."
      5.8 "Beds were acceptable for 58%."
    • 5.8 "Internet is average."
    • 4.5 "Wellness & sports facilities were not very nice."
    • 4.0 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      4.1 "For 59%, the lobby entrance was sub-standard."
      0.8 "92% complained about the elevator."
      1.4 "86% thought the facilities needed updating."
      3.8 "62% didn't like the architecture."
    • 3.8 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
      4.1 "For 59%, the lobby entrance was sub-standard."
    • 3.4 "Pool is below average."
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    Overall rating

    7.4 Good
    Based on 909 reviews
    • 7.3 "Good service."
      8.0 "80% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 7.3 "Good location."
      8.7 "87% liked the proximity to shopping."
    • 7.1 "Good breakfast."
      7.1 "71% were happy with the price of the breakfast."
    • 6.2 "Food is average."
    • 6.0 "Average comfort."
      5.5 "Beds were acceptable for 55%."
    • 5.9 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
      5.5 "Beds were acceptable for 55%."
    • 4.8 "Wellness & sports facilities were not very nice."
    • 4.2 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      4.5 "For 55%, the lobby entrance was sub-standard."
      0.9 "91% complained about the elevator."
    • 3.8 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
      4.5 "For 55%, the lobby entrance was sub-standard."
    • 3.2 "Horrible pool."
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    Overall rating

    7.5 Good
    Based on 881 reviews
    • 8.4 "Great service."
      8.3 "83% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      7.5 "75% thought the service was very professional."
      9.1 "91% found the restaurant service to be one of the best."
      7.4 "Management was excellent, said 74%."
    • 7.3 "Good location."
      8.8 "Easily accessible by car, said 88%."
      8.7 "87% liked the proximity to shopping."
    • 7.1 "Good breakfast."
      7.7 "77% were happy with the price of the breakfast."
    • 6.2 "Average value."
    • 6.2 "Food is average."
    • 5.9 "Internet is average."
    • 4.8 "Not very clean."
      4.6 "54% said rooms were dirty."
      2.1 "79% said the bathroom was dirty."
    • 3.8 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      3.7 "For 63%, the lobby entrance was sub-standard."
      0.7 "93% complained about the elevator."
      1.5 "85% thought the facilities needed updating."
    • 3.7 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
      3.7 "For 63%, the lobby entrance was sub-standard."
    • 3.5 "Pool is below average."
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    Overall rating

    7.3 Good
    Based on 568 reviews
    • 7.8 "Good service."
      8.1 "81% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
    • 7.5 "Good location."
      9.0 "Easily accessible by car, said 90%."
    • 6.7 "Breakfast is mediocre."
    • 6.2 "Food is average."
    • 6.0 "Internet is average."
    • 4.9 "Not very clean."
      4.9 "51% thought it was rather dirty."
      1.9 "81% said the bathroom was dirty."
    • 4.5 "Rooms are not good."
      2.7 "73% complained about the bathroom."
      1.7 "For 83%, the rooms looked old."
      1.2 "88% thought they were poorly maintained."
      1.9 "81% said the bathroom was dirty."
      1.9 "81% had problems with the shower."
      1.4 "86% found problems with the furniture."
      2.2 "Air conditioning was criticized by 78%."
    • 3.8 "Pool is below average."
    • 3.2 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
      3.6 "For 64%, the lobby entrance was sub-standard."
      0.7 "93% complained about the elevator."
    • 3.1 "Horrible vibe."
      1.9 "81% criticized the unstylish hotel."
      3.6 "For 64%, the lobby entrance was sub-standard."
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    Overall rating

    7.2 Good
    Based on 483 reviews
    • 7.7 "Good service."
      8.3 "83% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      7.6 "76% thought the service was very professional."
    • 7.6 "Good location."
      9.2 "Easily accessible by car, said 92%."
    • 6.8 "Average value."
    • 6.7 "Breakfast is mediocre."
    • 6.2 "Food is average."
    • 5.9 "Average comfort."
      6.1 "Beds were acceptable for 61%."
    • 4.8 "Not very clean."
      4.8 "52% said rooms were dirty."
      4.9 "51% thought it was rather dirty."
    • 4.6 "Wellness & sports facilities were not very nice."
    • 4.1 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      4.3 "For 57%, the lobby entrance was sub-standard."
    • 3.8 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
      4.3 "For 57%, the lobby entrance was sub-standard."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

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