Pros (+) Great value for money
Cons (-) Breakfast was pretty poor
3 stars
Serenity Villa Hotel
Overview
Serenity Villa Hotel is a 3-star boutique hotel that offers free WiFi and affordable luxury accommodation in the heart of Hanoi’s downtown area. Hoan Kiem Lake is a short walk away. Serenity VIlla provides rooms that are spacious, modern and include LCD TVs. Breakfast is served daily from 7:00 to 10:00 at the hotel. Guest can enjoy cycling around the famous Old Quarter or short walks to explore Hanoi's architectural gems and experience the flavour of local food, the night market and shopping.
Amenities at Serenity Villa Hotel
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Valet parking
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Towels/sheets (extra fee)
- Dustbins
- Conditioner
General
- Family rooms
- Hardwood or parquet floors
- Landmark view
- Lockers
- Storage available
- Quiet street view
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
- City view
Services and conveniences
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Hypoallergenic
- No smoking
- Lowered sink
- Non-feather pillow
- Designated smoking area
- Private entrance
- Lift
- Accessible by lift
- Allergy-free room
- Upper floors accessible by lift
Bathroom
- Hairdryer
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Dining
- Wine glasses
- Electric kettle
- Restaurant
- Bar/Lounge
- Minibar
- Shared kitchen
- Refrigerator
- Dining area
- Dining table
Bedroom
- Feather pillow
- Fold-up bed
- Socket near the bed
- Sofa bed
- Cleaning products
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
- Smartphone dock
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
Family friendly
- Babysitting or child care
- Complimentary breakfast
- Baby safety gates
- Child-safety socket covers
- Children's high chair
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
- Valet parking
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Outdoor
- Terrace/Patio
Things to do
- Cycling
Health and safety
- Safe
Reviews of Serenity Villa Hotel
8.0
Very good
2529 verified ratings
Wonderful
1547
Very good
441
Good
310
Okay
98
Fair
58
Mediocre
28
Poor
47
Summary of reviews
Guests say
Guests appreciated the friendly and helpful service, with many praising the staff for their assistance and hospitality. Cleanliness was also highlighted positively, with several reviews mentioning clean rooms and facilities. However, the location was a common concern, with many guests noting difficulties in accessing the hotel due to its position in an alley, as well as issues with noise and the surrounding area being messy.AI-generated from customer reviews
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Score by provider
8 out of 10
206 reviews
All reviews
Location
28 Ngo Huyen Street, Hanoi 844
What's nearby
- St. Joseph Cathedral63 m
- National Library of Vietnam370 m
- Hoan Kiem Lake0.4 km
- Hoa Lo Prison Museum0.5 km
- Hanoi City Centre0.5 km
- Vietnam Military History Museum0.9 km
- Dong Xuan Market1.1 km
- Hanoi Opera House1.1 km
- Hanoi Citadel1.2 km
- National Museum of Vietnamese History1.3 km
- Temple of Literature1.4 km
- National Museum of Fine Arts1.4 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Serenity Villa Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Serenity Villa Hotel
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See most recommended stays in HanoiGood to know
Value for money | 8.3 |
|---|---|
Distance to city centre | 3.6 km |
Nearest airport | Hanoi Noibai |
Distance to airport | 21.8 km |