Overview

Hoan Kiem Lake Hotel

29 Hang Trong, Hoan Kiem, Hanoi, Vietnam
+84 439 381 002

AED 56+

Overall guest ratings

7.7/10 Good
Based on 405 reviews

Review highlights

  • 9.7
  • 8.9
  • 4.0
  • 4.0

Good to know

  • Friendly service

Nearby

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    About

    Putting you in a great location within a 15-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake, Hoan Kiem Lake Hotel offers an airport shuttle (available on request) for USD 17 per vehicle one way. Free perks include breakfast and WiFi. LCD TVs, minibars, and slippers are offered in all rooms.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • ATM on-site
    • Babysitting or child care
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Room service
    • Bicycle hire
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Terrace/Patio
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Business centre
    • Laundry service
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews of Hoan Kiem Lake Hotel

    Overall rating

    7.7 Good
    Based on 405 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 8.9 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      8.2 "82% thought the service was very professional."
    • 8.0 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 6.4 "Internet is average."
      6.2 "62% thought the wifi quality was ok."
    • 4.0 "Not very clean."
      4.3 "57% said rooms were dirty."
      1.3 "87% thought it was rather dirty."
    • 4.0 "Rooms are not good."
      4.3 "57% said rooms were dirty."
      2.7 "73% didn't like the uncomfortable beds."
      4.9 "51% complained about the bathroom."
      1.6 "84% said rooms were small."
      1.3 "87% thought they were poorly maintained."
      2.2 "Air conditioning was criticized by 78%."
    • 2.8 "Quite uncomfortable."
      2.7 "73% didn't like the uncomfortable beds."
      1.6 "84% said rooms were small."
      2.2 "Air conditioning was criticized by 78%."
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    Overall rating

    7.2 Good
    Based on 340 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 8.9 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      8.0 "80% said the reception staff was great."
    • 8.1 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 6.3 "Internet is average."
      6.1 "61% thought the wifi quality was ok."
    • 4.1 "Not very clean."
      4.3 "57% said rooms were dirty."
      3.8 "62% said the bathroom was dirty."
    • 3.9 "Rooms are not good."
      4.3 "57% said rooms were dirty."
      2.3 "77% didn't like the uncomfortable beds."
      4.8 "52% complained about the bathroom."
      2.2 "78% said rooms were small."
      0.9 "91% thought they were poorly maintained."
      3.8 "62% said the bathroom was dirty."
      2.4 "Air conditioning was criticized by 76%."
    • 3.0 "Quite uncomfortable."
      2.3 "77% didn't like the uncomfortable beds."
      2.2 "78% said rooms were small."
      2.4 "Air conditioning was criticized by 76%."
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    Overall rating

    7.2 Good
    Based on 12 reviews
    • 9.1 "World class service."
    • 8.0 "Breakfast is good."
    • 4.1 "Rooms are not good."

    Overall rating

    7.6 Good
    Based on 52 reviews
    • 9.8 "Terrific location."
    • 9.1 "World class service."
      9.3 "93% found the staff to be very friendly."
    • 8.1 "Breakfast is good."
    • 4.3 "Rooms are not good."
      4.9 "51% said rooms were dirty."
      3.1 "69% didn't like the uncomfortable beds."
    • 3.0 "Quite uncomfortable."
      3.1 "69% didn't like the uncomfortable beds."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

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