Overview

A&O Hamburg Hauptbahnhof

Amsinckstraße 2-10, 20097 Hamburg, Hamburg, Germany
+49 40 644 2104 5600

AED 76+

Overall guest ratings

6.0/10 OK
Based on 1,119 reviews

Review highlights

  • 8.3
  • 7.5
  • 3.8
  • 3.6

Good to know

  • Train station is close

Nearby

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    About

    This centrally located hostel is a 10-minute walk from Hamburg's main train station and within 1 km (0.6 mi) of St. Jakob's Church, Deutsche Schauspielhaus, Hamburger Kunsthalle and HafenCity.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • ATM on-site
    • Internet
    • Meeting/Banquet facilities
    • Bicycle hire
    • Game room
    • No smoking
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Pool table
    • Storage available
    • Facilities for disabled guests
    • Concierge service
    • Laundry facilities
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    6.0 OK
    Based on 1,119 reviews
    • 8.3 "Location is great."
      8.8 "88% thought it was easy to get to the train station."
      7.7 "City centre within easy reach, said 77%."
      8.9 "89% liked the proximity to sightseeing."
    • 7.5 "Good breakfast."
    • 6.0 "Service is ok."
      6.3 "Only 63% found the staff to be friendly enough."
      6.0 "60% said the reception staff was ok."
    • 5.9 "Average value."
    • 5.6 "Internet is average."
    • 3.8 "Disappointing food."
      2.5 "For 75%, the dining experience was not enjoyable."
      1.3 "Unclean dining area, according to 87%."
    • 3.6 "Not very clean."
      3.6 "64% said rooms were dirty."
      2.9 "71% said the bathroom was dirty."
      4.3 "57% thought it was rather dirty."
      1.3 "Unclean dining area, according to 87%."
    • 3.4 "Vibe wasn't good."
      3.2 "68% criticized the unstylish hotel."
      1.8 "82% criticized the plain hotel."
      1.7 "For 83%, the lobby entrance was sub-standard."
    • 3.4 "Rooms are not good."
      3.6 "64% said rooms were dirty."
      2.6 "74% didn't like the uncomfortable beds."
      3.3 "67% complained about the bathroom."
      0.3 "97% thought they were poorly maintained."
      3.1 "69% said rooms were small."
      2.9 "71% said the bathroom was dirty."
      2.3 "77% had problems with the shower."
      2.4 "76% found problems with the furniture."
      2.9 "71% thought the tv was sub-standard."
      0.0 "100% criticized the small bathroom."
    • 2.6 "Quite uncomfortable."
      2.6 "74% didn't like the uncomfortable beds."
      2.3 "77% thought it was too noisy."
      3.1 "69% said rooms were small."
      0.0 "100% criticized the small bathroom."
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    Overall rating

    6.4 Good
    Based on 212 reviews
    • 8.4 "Location is great."
    • 6.3 "Service is ok."
      6.6 "Only 66% found the staff to be friendly enough."
    • 5.4 "Average value."
    • 4.1 "Rooms are not good."
      4.2 "58% said rooms were dirty."
      2.7 "73% didn't like the uncomfortable beds."
    • 4.1 "Not very clean."
      4.2 "58% said rooms were dirty."
    • 2.9 "Quite uncomfortable."
      2.7 "73% didn't like the uncomfortable beds."

    Overall rating

    5.6 OK
    Based on 414 reviews
    • 8.0 "Location is great."
    • 7.6 "Good breakfast."
    • 6.2 "Service is ok."
      6.5 "Only 65% found the staff to be friendly enough."
    • 5.6 "Average value."
    • 3.3 "Not very clean."
      3.4 "66% said rooms were dirty."
    • 3.3 "Vibe wasn't good."
      3.5 "65% criticized the unstylish hotel."
    • 3.0 "Awful rooms."
      2.4 "76% didn't like the uncomfortable beds."
      0.2 "98% thought they were poorly maintained."
      3.4 "66% said rooms were dirty."
      3.0 "70% complained about the bathroom."
    • 2.6 "Quite uncomfortable."
      2.4 "76% didn't like the uncomfortable beds."
      2.4 "76% thought it was too noisy."
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    Overall rating

    6.4 Good
    Based on 492 reviews
    • 8.5 "Location is great."
      7.6 "City centre within easy reach, said 76%."
      9.0 "90% thought it was easy to get to the train station."
    • 7.5 "Good breakfast."
    • 6.1 "Average value."
    • 5.9 "Service is ok."
      6.3 "Only 63% found the staff to be friendly enough."
    • 5.9 "Internet is average."
    • 3.6 "Rooms are not good."
      2.6 "74% didn't like the uncomfortable beds."
      3.2 "68% complained about the bathroom."
      3.6 "64% said rooms were dirty."
      0.2 "98% thought they were poorly maintained."
      2.3 "77% had problems with the shower."
      3.5 "65% said rooms were small."
      2.8 "72% said the bathroom was dirty."
    • 3.5 "Not very clean."
      3.6 "64% said rooms were dirty."
      2.8 "72% said the bathroom was dirty."
    • 2.6 "Quite uncomfortable."
      2.6 "74% didn't like the uncomfortable beds."
      2.0 "80% thought it was too noisy."
      3.5 "65% said rooms were small."
    • 1.8 "Terrible amenities."
      1.6 "84% thought the building wasn't nice."
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    Good to know
    "Train station is close"
    data provided by TrustYou

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