Cons (-) This hotel staff has the strange idea that calling your room multiple times to ask if you need anything is a good idea. It is not! Twice they woke me. I asked that they stop calling the room but they did not stop. I had to unplug the phone.
4 stars
Grand Hotel Guayaquil, Ascend Hotel Collection
Photos of Grand Hotel Guayaquil, Ascend Hotel Collection
Overview
Experience the local flavor of the tropical gateway to lush Pacific beaches and the beautiful volcanic Galapagos Islands when you stay at the Grand Hotel Guayaquil, an Ascend Hotel Collection Member. Amenities include free WiFi, meeting space and a restaurant. Guest rooms feature a microwave and refrigerator, work area, coffee maker, flat-screen TV and in-room safe. We are near the Guayas River, Captain Morgans Pirate Ship, San Marino Shopping Mall and the Malecon 2000 boardwalk. Have a memorable, authentic experience in Ecuador at our neighborhood hotel in Guayaquil. Pets are Allowed.
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Grand Hotel Guayaquil, Ascend Hotel Collection
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Valet parking
- Business centre
- Wi-Fi available in all areas
Basics
- Wi-Fi available in all areas
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Internet
- Free Wi-Fi
- Towels
- Shampoo
- Dustbins
- Conditioner
Accessibility and suitability
- Lowered sink
- Non-feather pillow
- Designated smoking area
- Private entrance
- Roll-in shower
- Shower chair
- Accessible by lift
- Adapted bath
- Upper floors accessible by lift
- Upper floors accessible by stairs
General
- Window
- Garden view
- Landmark view
- Pool view
- Storage available
- Seating area
- Sofa
- Solarium
- Telephone
- City view
Services and conveniences
- Business centre
- Wake-up service
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Private check-in/check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
Dining
- Grocery deliveries
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Kettle
- Refrigerator
- Coffee machine
Bathroom
- Open-air bath
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Toilet
- Toilet paper
- Walk-in shower
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Shuttle service
- Private parking
- Airport shuttle
- Valet parking
Family friendly
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Complimentary breakfast
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- Radio
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
Bedroom
- Socket near the bed
- Alarm clock
- Cleaning products
- Wardrobe or closet
Things to do
- Board games/puzzles
- Table tennis
- Pool table
- Table football
Pool and spa
- Outdoor pool
- Plunge pool
- Sauna
Outdoor
- Garden
- Terrace/Patio
Fitness
- Fitness centre
- Squash
Workspace
- Desk
Health and safety
- Safe
Reviews of Grand Hotel Guayaquil, Ascend Hotel Collection
9.1
Wonderful
2120 verified ratings
Wonderful
1453
Very good
324
Good
182
Okay
65
Fair
45
Mediocre
18
Poor
33
Summary of reviews
Guests say
Guests appreciated the hotel's location, noting its proximity to tourist attractions and beautiful views. However, many reviews highlighted poor service, with complaints about unhelpful staff and issues with reservations. Cleanliness was generally praised, but some guests mentioned minor issues. Overall, while the hotel has potential, the service needs significant improvement.AI-generated from customer reviews
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Score by provider
9.1 out of 10
569 reviews
8.3 out of 10
2 reviews
4.5 out of 10
2 reviews
8.7 out of 10
1 review
All reviews
Location
Boyaca 1615, Guayaquil 090307
What's nearby
- Catedral Metropolitana de Guayaquil91 m
- Simon Bolivar Statue155 m
- Parque Seminario201 m
- Biblioteca Municipal de Guayaquil290 m
- Museo Nahim Isaias0.4 km
- Torre del Reloj0.5 km
- Barco Pirata Morgan0.6 km
- Parque Centenario0.6 km
- Crystal Palace0.9 km
- Hospital del Nino, Dr Fransisco de Icaza Bustamante1.3 km
- Cerro del Carmen1.6 km
- Cerro Santa Anna1.9 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Grand Hotel Guayaquil, Ascend Hotel Collection
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Value for money | 9.0 |
|---|---|
Distance to city centre | 0.4 km |
Nearest airport | Guayaquil Jose Joaquin de Olmedo |
Distance to airport | 4.1 km |