Pros (+) Within walking distance of all the major attractions.
2 stars
Clarion Pointe Downtown Gatlinburg
Photos of Clarion Pointe Downtown Gatlinburg
Overview
This comfortable hotel in Gatlinburg offers free wireless internet, as well as an outdoor pool and an express check-in and check-out feature. It also provides a kids pool, a 24-hour reception and a sun deck.
There are a range of facilities available to guests of Clarion Pointe Downtown Gatlinburg, such as a business centre, a designated smoking area and a terrace. It also provides a lift and a vending machine.
Clarion Pointe Downtown Gatlinburg offers rooms equipped with a microwave, a refrigerator and a hair dryer.
For guests who enjoy discovering local dining options, there is a great selection right on the doorstep. Great Smoky Mountains is a short car ride away.
Latest deals for Clarion Pointe Downtown Gatlinburg
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Clarion Pointe Downtown Gatlinburg
- Outdoor pool
- Fitness centre
- Free Wi-Fi
- Tea/coffee maker
- Free parking
- Business centre
- Wi-Fi available in all areas
- TV
- Cable or satellite TV
- Child pool
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Air-conditioned
- Smoke alarms
- Heating
Dining
- Tea/coffee maker
- Refrigerator
- Vending machine (drinks)
- Vending machine (snacks)
- Microwave
- Snack bar
Accessibility and suitability
- No smoking
- Disabled access
- Lift
- Designated smoking area
Services and conveniences
- Business centre
- Express check-out
- 24-hour front desk
Parking and transportation
- Free parking
- Private parking
Media and entertainment
- Cable or satellite TV
- TV
Bathroom
- Bathtub
- Hairdryer
Outdoor
- Terrace/Patio
- Garden
Workspace
- Fax/photocopying
- Desk
Pool
- Pool with a view
- Outdoor pool
Laundry
- Iron and ironing board
Things to do
- Golf
Health and safety
- Daily housekeeping
Family friendly
- Child pool
Fitness
- Fitness centre
Reviews of Clarion Pointe Downtown Gatlinburg
7.4
Good
2192 verified ratings
Wonderful
556
Very good
276
Good
305
Okay
202
Fair
277
Mediocre
175
Poor
401
Summary of reviews
Guests say
Guests appreciated the hotel's location, being close to downtown and major attractions. However, many expressed disappointment with the cleanliness of the rooms and facilities, citing issues like dirty towels, dust, and unclean bathrooms. While some staff members were noted for their friendliness and helpfulness, the overall service experience varied, with some guests facing issues that went unresolved. Overall, the hotel offers a decent stay for its location but requires significant improvements in cleanliness and maintenance.AI-generated from customer reviews
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Pros (+) Location
Cons (-) We’ve stayed here before and it’s always good for location and price can’t really be beat. We put in for a king bed and when we got there had two double beds. Not a huge deal but not what we wanted. The TV didn’t work either which would have been aggravating if we stayed more than one night. We didn’t say anything to management about this during our stay because we got there and quickly went downt...
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Pros (+) The staff was very friendly, that is hard to come by anymore. So that was very much appreciated. I was slightly worried about the room based on other reviews but I thought it was perfectly fine and actually a good room for the price. The pool is a good size also, my kids enjoyed it very much. The breakfast was better than expected too. Overall it was a very pleasant stay and I would definitely sta...
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Cons (-) Room had damp smell
Pros (+) We stayed here after bailing on a cold wet camping trip. It was warm and shower was hot. That’s about all I can say.
Cons (-) Tv didn’t work. Baseboard coming off. No tub stopper. Sketchy lamp shade. AC cover fell off. No signage on the unit, just knobs. Had to guess what was what. Bed sagged toward the middle.
Pros (+) The view.
Cons (-) There was mold in the bath room the staff was insulting the TV picture was crappy had bed bugs asked for my money back we spent 103 on one night and it was awful I will never stay there again and I am trying to get my money back.
Pros (+) This was a good stay for the money. The breakfast was not all that bad and the rooms are in close proximity to Gatlinburg's main drag.
Pros (+) pool
Cons (-) management, room was not clean, dirty pillow cases , tub didn't drain. overall experience was awefull
Pros (+) Staff very friendly and helpful older but bang for your buck, beds clean and comfortable and bathroom clean decent breakfast selection,overall very pleased with stay there, I was there to ride motorcycle in the park so my needs were comfortable bed and clean bathroom I only slept and showered didn't need room accommodations like being home just needed clean, location is close enough to walk uptown...
Cons (-) Carpet worn but that's expected with the volume of people that stay in Gatlinburg, and small issue with shower head leaking from crack in screw on connection
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Pros (+) I bought two rooms at noon on the same day we needed to stay. We arrived shortly after I made the reservation and the desk staff were very friendly and helpful. Unfortunately the rooms were not ready yet but we really didn't expect them to be as it was just about noon. When we came back at 3 they were ready. We found them to be clean and well cared for. No complaints at all
Cons (-) Nothing
Location
200 East Parkway, Gatlinburg, TN 37738
What's nearby
- Ripley's Aquarium of the Smokies379 m
- Guinness World Records Museum0.5 km
- Treasure Quest Miniature Golf0.6 km
- World of Illusions0.7 km
- First Methodist Church0.9 km
- Gatlinburg Sky Lift0.9 km
- Gatlinburg Space Needle and Family Fun Center1 km
- Ole Smoky Distillery1 km
- Gatlinburg Convention Center1.1 km
- Gatlinburg Farmers Market1.2 km
- Ober Gatlinburg1.3 km
- Sugarland Cellars Winery1.5 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Clarion Pointe Downtown Gatlinburg
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Value for money | 8.0 |
|---|---|
Distance to city centre | 0.3 km |
Nearest airport | Knoxville McGhee Tyson |
Distance to airport | 44.6 km |