Guest reviews
Overall rating
5.6
OK
Based on 31,208 reviews
Overall
5.8
Boarding
6.3
Comfort
5.3
Crew
6.8
Entertainment
4.5
Food
4.6
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Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0
Amazing Crew
Pros: The crew was AMAZING!
review from
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3.6
Cons: The crew at the check-in gate (before security) was rude to me.
review from
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5.0
Frontier Is Ok
Pros: Boarding Process was easy
Cons: Long Lines at gates; HUGE HIDDEN FEES; dirty airline; no comfort; no free soft drinks; with hidden fees, paid more than I would if I went with delta.
review from
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3.6
Pros: Tickets were cheap and plane looked clean
Cons: Lots of hidden fees. Crew was not polite. Seats were uncomfortable
review from
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2.0
Poor Punctuality
Pros: The flight from San Diego to Denver was great, the members of the crew were very friendly and helpful.
Cons: The flight from Denver to Detroit was extremely late causing a huge delay in the entire process. Once we finally got ready to takeoff, we had to pull in yet again because there were passengers on the plan that weren't scheduled to go to Detroit.. all of these problems are somewhat understandable, but the crew FAILED TO EMPATHIZE WITH US AT ALL. They even made smart remarks about people going to the bathroom when we pulled back in... I feel some of them acted extremely unprofessional and I truly never want to fly with this company again.
review from
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10.0
Won't fly any other airline if I can help it
Pros: The staff was so kind and made the trip fun, very fast flight but so enjoyable. I honestly will not fly another airline if frontier is available. And best of all it was inexpensive... other flights were pushing 500$ and I got this ticket for 200$ overall great experience!!
Cons: Only thing was I couldn't buy a drink with cash which is all I had on me but I think that's every airline so nothing frontier specific :)
review from
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4.6
Cons: The additional fees for everything.
review from
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4.6
Cons: The additional fees for everything.
review from
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2.0
Hundreds of people waiting in line to check in!
Cons: I arrived at the airport two hours before my flight out of Denver. The Frontier counter had a line that wrapped out of the ticketing/check in area and out into the main part of the terminal. I ended up missing my flight because it took me over an hour to get checked in and to security. There were several other flights leaving at the same time where a large numbers of passengers were also going to miss their flights. I've never seen anything like it in all my years flying.
review from
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2.0
Worse airline out there.
Pros: The other amazing people on my 2 scrappy flights who I got to know because we suffered through delays, deplaning, regarding and mean, crabby insulting flight attendants and gate crew. New Frontier marketing campaign: "sure we suck, but at Frontier, you make new and lasting friendships binding in the suffering".
Cons: See above.
review from
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5.0
Cons: Carry on fees
review from
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7.0
Pros: Once we started boarding and were on the plane all personnel were very accommodating and got us to our destination quickly.
Cons: The amount of delays. The departure and arrival times was a major reason I flew with Frontier to begin with, so without that I have little incentive to fly with Frontier in the future. At the check-in counter it seemed unorganized. The automated check-in machines were not working properly and customers were not helped in an orderly line when I had to check-in at the counter.
review from
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8.0
Amazing Crew
Pros: The crew was AMAZING!
review from
-
7.0
Pros: Once we started boarding and were on the plane all personnel were very accommodating and got us to our destination quickly.
Cons: The amount of delays. The departure and arrival times was a major reason I flew with Frontier to begin with, so without that I have little incentive to fly with Frontier in the future. At the check-in counter it seemed unorganized. The automated check-in machines were not working properly and customers were not helped in an orderly line when I had to check-in at the counter.
review from
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3.6
Cons: The crew at the check-in gate (before security) was rude to me.
review from
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5.0
Frontier Is Ok
Pros: Boarding Process was easy
Cons: Long Lines at gates; HUGE HIDDEN FEES; dirty airline; no comfort; no free soft drinks; with hidden fees, paid more than I would if I went with delta.
review from
-
3.6
Pros: Tickets were cheap and plane looked clean
Cons: Lots of hidden fees. Crew was not polite. Seats were uncomfortable
review from
-
2.0
Poor Punctuality
Pros: The flight from San Diego to Denver was great, the members of the crew were very friendly and helpful.
Cons: The flight from Denver to Detroit was extremely late causing a huge delay in the entire process. Once we finally got ready to takeoff, we had to pull in yet again because there were passengers on the plan that weren't scheduled to go to Detroit.. all of these problems are somewhat understandable, but the crew FAILED TO EMPATHIZE WITH US AT ALL. They even made smart remarks about people going to the bathroom when we pulled back in... I feel some of them acted extremely unprofessional and I truly never want to fly with this company again.
review from
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4.6
Cons: The additional fees for everything.
review from
-
4.6
Cons: The additional fees for everything.
review from
-
2.0
Hundreds of people waiting in line to check in!
Cons: I arrived at the airport two hours before my flight out of Denver. The Frontier counter had a line that wrapped out of the ticketing/check in area and out into the main part of the terminal. I ended up missing my flight because it took me over an hour to get checked in and to security. There were several other flights leaving at the same time where a large numbers of passengers were also going to miss their flights. I've never seen anything like it in all my years flying.
review from
-
2.0
Worse airline out there.
Pros: The other amazing people on my 2 scrappy flights who I got to know because we suffered through delays, deplaning, regarding and mean, crabby insulting flight attendants and gate crew. New Frontier marketing campaign: "sure we suck, but at Frontier, you make new and lasting friendships binding in the suffering".
Cons: See above.
review from
-
5.0
Cons: Carry on fees
review from
Flight status
Frontier route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
1611
Cleveland
CLE
Orlando
MCO
1391
Cleveland
CLE
Fort Myers
RSW
1399
Cleveland
CLE
Tampa
TPA
802
Denver
DEN
Memphis
MEM
267
Denver
DEN
Santa Ana
SNA
1263
Chicago
ORD
Las Vegas
LAS
1561
Orlando
MCO
Atlanta
ATL
1090
Las Vegas
LAS
Colorado Springs
COS
1561
Atlanta
ATL
Austin
AUS
793
Denver
DEN
Portland
PDX
1111
Houston
IAH
Las Vegas
LAS
1080
St. Augustine
UST
Philadelphia
PHL
429
Atlanta
ATL
Denver
DEN
1455
Atlanta
ATL
Las Vegas
LAS
1462
Atlanta
ATL
New York
LGA
902
Atlanta
ATL
Trenton
TTN
215
Austin
AUS
Denver
DEN
241
Nashville
BNA
Denver
DEN
521
Cleveland
CLE
Denver
DEN
1115
Cleveland
CLE
Las Vegas
LAS
201
Charlotte
CLT
Denver
DEN
225
Columbus
CMH
Denver
DEN
1087
Columbus
CMH
Las Vegas
LAS
1695
Columbus
CMH
Orlando
MCO
962
Colorado Springs
COS
Washington
IAD
1750
Colorado Springs
COS
Orlando
MCO
954
Colorado Springs
COS
Chicago
ORD
1877
Colorado Springs
COS
Phoenix
PHX
967
Colorado Springs
COS
San Diego
SAN
71
Cancun
CUN
Denver
DEN
45
Cancun
CUN
Chicago
ORD
87
Cancun
CUN
St. Louis
STL
735
Cincinnati
CVG
Denver
DEN
1121
Cincinnati
CVG
Las Vegas
LAS
1179
Cincinnati
CVG
Los Angeles
LAX
1158
Cincinnati
CVG
New York
LGA
1621
Cincinnati
CVG
Orlando
MCO
1869
Cincinnati
CVG
Phoenix
PHX
1193
Cincinnati
CVG
San Francisco
SFO
721
Washington
DCA
Denver
DEN
424
Denver
DEN
Atlanta
ATL
214
Denver
DEN
Austin
AUS
232
Denver
DEN
Nashville
BNA
524
Denver
DEN
Cleveland
CLE
200
Denver
DEN
Charlotte
CLT
70
Denver
DEN
Cancun
CUN
736
Denver
DEN
Cincinnati
CVG
718
Denver
DEN
Washington
DCA
124
Denver
DEN
Dallas
DFW
154
Denver
DEN
Des Moines
DSM
910
Denver
DEN
Detroit
DTW
324
Denver
DEN
Washington
IAD
250
Denver
DEN
Houston
IAH
765
Denver
DEN
Las Vegas
LAS
413
Denver
DEN
Los Angeles
LAX
506
Denver
DEN
New York
LGA
822
Denver
DEN
Kansas City
MCI
678
Denver
DEN
Orlando
MCO
612
Denver
DEN
Miami
MIA
366
Denver
DEN
Milwaukee
MKE
704
Denver
DEN
New Orleans
MSY
180
Denver
DEN
Omaha
OMA
1286
Denver
DEN
Chicago
ORD
170
Denver
DEN
Philadelphia
PHL
741
Denver
DEN
Phoenix
PHX
276
Denver
DEN
Pittsburgh
PIT
566
Denver
DEN
Raleigh
RDU
551
Denver
DEN
San Diego
SAN
306
Denver
DEN
San Antonio
SAT
665
Denver
DEN
San Francisco
SFO
571
Denver
DEN
Salt Lake City
SLC
284
Denver
DEN
St. Louis
STL
300
Denver
DEN
Tampa
TPA
131
Dallas
DFW
Denver
DEN
157
Des Moines
DSM
Denver
DEN
621
Detroit
DTW
Denver
DEN
1853
Detroit
DTW
Phoenix
PHX
910
Detroit
DTW
Trenton
TTN
967
Washington
IAD
Colorado Springs
COS
323
Washington
IAD
Denver
DEN
Top airports served by Frontier
- Denver International Airport (DEN)
- Orlando Airport (MCO)
- Las Vegas McCarran Airport (LAS)
- Philadelphia Airport (PHL)
- Atlanta Hartsfield-Jackson Airport (ATL)
- Chicago O'Hare International Airport (ORD)
- Cincinnati Cinci./N. Kentucky Airport (CVG)
- Cleveland Hopkins Intl Airport (CLE)
- Phoenix Sky Harbor Intl Airport (PHX)
- Tampa Airport (TPA)
- Lambert-St Louis Airport (STL)
- Colorado Springs Airport (COS)
- Los Angeles Airport (LAX)
- Miami Airport (MIA)
- Washington Dulles Intl Airport (IAD)
- Austin Bergstrom Airport (AUS)
- Fort Myers SW Florida Intl Airport (RSW)
- San Francisco Airport (SFO)
- Cancun Airport (CUN)
- San Diego Airport (SAN)
- Trenton-Mercer Airport (TTN)
- Milwaukee-Mitchell Airport (MKE)
- Washington Reagan-National Airport (DCA)
- Minneapolis St Paul Airport (MSP)
- New York LaGuardia Airport (LGA)
- Charlotte Douglas Airport (CLT)
- Salt Lake City Airport (SLC)
- New Orleans Louis Armstrong Airport (MSY)
- Detroit Metro Airport (DTW)
- Houston George Bush Intcntl Airport (IAH)
- Columbus Airport (CMH)
- Nashville Intl Airport (BNA)
- San Juan Luis Munoz Marin International Airport (SJU)
- Providence-TFGreen Airport (PVD)
- Islip Long Island Airport (ISP)
- Raleigh-Durham Airport (RDU)
- Indianapolis Airport (IND)
- Dallas/Ft Worth & other airports Airport (DFW)
- San Antonio Airport (SAT)
- Memphis Airport (MEM)
- Portland Airport (PDX)
- Santa Ana J. Wayne/Orange Cnty Airport (SNA)
- Sioux Falls Joe Foss Field Airport (FSD)
- Kansas City Airport (MCI)
- Seattle/Tacoma Intl Airport (SEA)
- Des Moines Airport (DSM)
- Madison Truax Field Airport (MSN)
- Omaha Eppley Airfield Airport (OMA)
- Cedar Rapids Airport (CID)
- Punta Cana Airport (PUJ)
- Pittsburgh Airport (PIT)
- Palm Beach Intl Airport (PBI)
- Bismarck Airport (BIS)
- Puerto Vallarta Ordaz Airport (PVR)
- Fort Lauderdale Airport (FLL)
- Missoula Johnson-Bell Field Airport (MSO)
- Knoxville McGhee Tyson Airport (TYS)
- Greensboro/H. Point Airport (GSO)
- Bozeman Gallatin Field Airport (BZN)
- St. Augustine Northeast Florida Regional Airport (UST)
Frontier contact information
- F9 IATA code
- +1 800 432 1359 Call
- flyfrontier.com Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.