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Bag drop should be quicker

Cons: Terribly long bag drop line. Also very slow to get bags at baggage claim. Overall mediocre flight. Will never fly them for any flights longer than 2 hours. A lot of nickel and diming with these folks.

Pros: The flight attendants and pilots were professional and there is not any complaint with them. Please see the other box to explain the reason for the crew to be rated poor.

Cons: When my flight landed in Denver at the end of my trip the crew under the plane unloading bags were having a shouting fight with extreme profanity being screamed at each other. From what could be understood there was one person shouting the loudest. It sounded like a bar fight and all the passengers on the plan heard it all. We were all waiting to get out of the plane and listened to the whole argument. Very unprofessional. It will cause me choose another airline next time I fly.

Pros: The ticket prices were economical and the direct flight from Dulles to Colorado Springs was convenient. The flights left and arrived on time.

Cons: Frontier charges extra for every possible amenity including seat assignments. Checking in 24 hours before the flight was not possible without paying extra for assigned seats. We were assigned two side by side seats, but they were located outside the bathroom door. It was a rough flight and passengers were getting sick. They seats do not recline, they have minimal padding, and are very uncomfortable. Only water is available for free. All other drinks and snacks, including coffee, must be purchased.

Cons: Flight was delayed almost 2 hours and subsequently missed my connecting flight. When waiting, the staff did not have any info on when the plane would come in or any info about connecting flights which would be missed until 10 minutes before boarding. They had over 2 hours to figure this information out. Very disappointed in this airline and will not be using it again.

Delayed Flight

Pros: Smooth flight once we got in the air

Cons: Flight delayed almost 4 hours

Fraudulent

Pros: Efficiency

Cons: If I had realized there was a $45 charge to carry on a bag, I would have paid the $20 extra for a more comfortable or direct flight, with a seat that reclines and room enough to open your laptop.. Will never fly Frontier again.