Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
8.6
Great entertainment for all. Food wasn't good. Didn't know kid meal options. Also, more and more people have food allergies and seeds and nuts, treenuts should be clearly listed on products.
review from
-
3.6
Paid normal fare of $850 and was forced to pay $8 for a tiny plastic bottle of bad wine. I booked on `Swiss Air and end up on Edelwiess air . At brekfast I was told that I can only have 1 roll of bread becouse they only have one per pasanger. If you book on Lufthansa for the same price you get much better treatment. Free wine,drinks even Cogniac.
review from
-
10.0
Everything No control of air blowing on me
review from
-
2.0
Edelweiss feels like a glorified EasyJet. Crew is kind of friendly but untrained./unprofessional You have to pay extra for alcoholic drinks. Food and on flight entertainment system are mediocre. If I had booked Edelweiss I wouldn't be complaining. My complaint goes to SWISS for booking me on their flight (SWISS flight 8098 listed on my confirmation tkt) but putting me on Edelweiss instead!!! And to KAYAK for allowing this type of deception on their platform!!! I want my money back. I'll be contacting both to follow up on this. Unacceptable!!!!!!
review from
-
4.0
No chance to choose sears before airport checking. Despite booking 4 months ahead I was on standby because of overbooking on theb2nd part of the flight. Finally my luggage did not make my destination and tracking it and picking it up was a hassle, annoying and not sensitive to my need for packed medications.
review from
-
10.0
Easy checkin, clean and comfortable plane. The service onboard was outstanding. I will definitely fly with Swiss Air again.
review from
-
5.3
+The crew, polite professional! +The entertainment was nice with a good variety easy to read and understand. -Boarding was a challenge I booked an upgrade and they said it was not confirmed therefore ... sorry! -The food was dull and tasteless. -Seats very uncomfortable.
review from
-
10.0
The attention to details. The little amenities kit, the food was pretty good. Free movies. Nothing
review from
-
6.0
Relaxed atmosphere Bland food. Too many boarding issues, lots of confusion
review from
-
6.0
a personal TV for each passanger. The smallest space I have seen for such a long flight. and the worst expiriance I had was the Check in in Las Vegas, the woman was very rude and issue the tickets without saying enything (2 middle sits for our conecting flight) and when we noticed and ask to change it she said she cannot see or change any sits (even though the conecting flight was also Swiss), she also did not agree to change the sits of the first flight that she issue without saying anything.
review from
-
8.6
Great entertainment for all. Food wasn't good. Didn't know kid meal options. Also, more and more people have food allergies and seeds and nuts, treenuts should be clearly listed on products.
review from
-
10.0
Everything No control of air blowing on me
review from
-
10.0
Easy checkin, clean and comfortable plane. The service onboard was outstanding. I will definitely fly with Swiss Air again.
review from
-
10.0
The attention to details. The little amenities kit, the food was pretty good. Free movies. Nothing
review from
-
3.6
Paid normal fare of $850 and was forced to pay $8 for a tiny plastic bottle of bad wine. I booked on `Swiss Air and end up on Edelwiess air . At brekfast I was told that I can only have 1 roll of bread becouse they only have one per pasanger. If you book on Lufthansa for the same price you get much better treatment. Free wine,drinks even Cogniac.
review from
-
2.0
Edelweiss feels like a glorified EasyJet. Crew is kind of friendly but untrained./unprofessional You have to pay extra for alcoholic drinks. Food and on flight entertainment system are mediocre. If I had booked Edelweiss I wouldn't be complaining. My complaint goes to SWISS for booking me on their flight (SWISS flight 8098 listed on my confirmation tkt) but putting me on Edelweiss instead!!! And to KAYAK for allowing this type of deception on their platform!!! I want my money back. I'll be contacting both to follow up on this. Unacceptable!!!!!!
review from
-
4.0
No chance to choose sears before airport checking. Despite booking 4 months ahead I was on standby because of overbooking on theb2nd part of the flight. Finally my luggage did not make my destination and tracking it and picking it up was a hassle, annoying and not sensitive to my need for packed medications.
review from
-
5.3
+The crew, polite professional! +The entertainment was nice with a good variety easy to read and understand. -Boarding was a challenge I booked an upgrade and they said it was not confirmed therefore ... sorry! -The food was dull and tasteless. -Seats very uncomfortable.
review from
-
6.0
Relaxed atmosphere Bland food. Too many boarding issues, lots of confusion
review from
-
6.0
a personal TV for each passanger. The smallest space I have seen for such a long flight. and the worst expiriance I had was the Check in in Las Vegas, the woman was very rude and issue the tickets without saying enything (2 middle sits for our conecting flight) and when we noticed and ask to change it she said she cannot see or change any sits (even though the conecting flight was also Swiss), she also did not agree to change the sits of the first flight that she issue without saying anything.
review from
