Very bad service for reception
4 stars
Dubai Grand Hotel by Fortune
Damascus St,17th Street,Al Quasis, Dubai, United Arab Emirates
Dubai, United Arab Emirates
See location+971 4263 2555Photos of Dubai Grand Hotel by Fortune
Overview
Dubai hotel in Al Qusais with 3 restaurants and a full-service spa This hotel features 3 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a nightclub, 3 bars/lounges, and a health club are onsite. Dubai Grand Hotel by Fortune offers 149 accommodations with minibars and safes. Rooms open to balconies. Pillowtop beds feature premium bedding. 35-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested. Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at Dubai Grand Hotel by Fortune
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Valet parking
- Free parking
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Towels/sheets (extra fee)
- Dustbins
- Conditioner
Dining
- Electric kettle
- Grocery deliveries
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Kettle
- Refrigerator
- Coffee machine
- Dining area
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- 24-hour front desk
- Safety deposit box
- Bottle of water
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Spa bath
- Toilet
- Toilet paper
- Toothbrush
General
- Interconnected room(s) available
- Lockers
- Storage available
- Fireplace
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Telephone
- Carpeted
- Tile/marble floor
Accessibility and suitability
- Entire unit wheelchair accessible
- No smoking
- Designated smoking area
- Disabled access
- Roll-in shower
- Lift
- Accessible by lift
- Upper floors accessible by lift
Pool and spa
- Hot tub
- Outdoor pool
- Pool towels
- Pool with a view
- Spa and wellness centre
- Massage
- Sauna
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Radio
- Shared lounge/TV area
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
- Tumble dryer
Things to do
- Gift shop
- Evening entertainment
- Beauty salon
- Bowling
- Pool table
- Night club
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
- Baby safety gates
Parking and transportation
- Free parking
- Private parking
- Airport shuttle
- Valet parking
Bedroom
- Extra-long beds (> 2 metres)
- Socket near the bed
- Alarm clock
- Cleaning products
Outdoor
- Garden
- Terrace/Patio
- Balcony
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
Reviews of Dubai Grand Hotel by Fortune
7.5
Good
763 verified ratings
Wonderful
203
Very good
91
Good
126
Okay
79
Fair
70
Mediocre
62
Poor
132
Summary of reviews
Guests say
Guests have reported significant issues with cleanliness and service at the hotel, with many mentioning unpleasant odors and poor reception experiences. Noise from nightclubs also affected sleep quality. However, some guests appreciated the location and amenities, noting the helpfulness of the staff and good food options.AI-generated from customer reviews
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Score by provider
7.5 out of 10
518 reviews
7.7 out of 10
81 reviews
2.7 out of 10
3 reviews
All reviews
Pros (+) Nothing
Cons (-) Worst experience we ever had in dubai. Stupid people. Arrogant fromt office guys.
Pros (+) Hardly anything. This is not for US business traveller worst than motel 8 on the US interstates. The attraction for people to book is the name Grand. The Grand in Calcutta, India is a way superb hotel. I will never recommend anyone to select this hotel. My return stay on the last week of July is booked at Grand Crystal Palace, Sharjah. Hope this hotel is better.
Cons (-) Nothing at all, not for US traveller of any category be it vacation, business ,leisure or honeymoon.
Location
Damascus St,17th Street,Al Quasis, Dubai
What's nearby
- Port Saeed5.6 km
- Dubai Festival City6.3 km
- Dubai Creek6.5 km
- Oud Metha7.9 km
- Al Karama8.1 km
- Dubai City Centre8.5 km
- Trade Centre 111.4 km
- Dubai International Financial Centre12 km
- Dubai Mall13.3 km
- Sheikh Zayed Road13.3 km
- The Address Downtown Dubai13.5 km
- Burj Khalifa13.7 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Dubai Grand Hotel by Fortune
Low season | August |
|---|---|
High season | February |
Average price (weeknight) | AED 322 |
Average price (weekend night) | AED 268 |
When to book a room at Dubai Grand Hotel by Fortune
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.6 |
|---|---|
Distance to city centre | 13.6 km |
Nearest airport | Dubai Intl |
Distance to airport | 2.8 km |