Cons: At checkin, Roger sat us down and energetically told us our room was not ready (we were early) and suggested we upgrade. I said no, so he asked me if we "really wanted" the room we had reserved. I explained we were tired from the long trip and asked if he could watch our bags and we would return later. He persisted in excitedly selling the upgrade. At checkout, no one could explain why I was charged 40 dollars more than what was listed on the bill. (The visa receipt did not match the folio) Of course it was the 10 percent charge at checkout that does appear in the booking email. These games were surprising at an spg hotel. .Everyone Was very nice while they created a sense of confusion that (of course) costs the traveler money. (I am sure worse for those who speak no spanish).
Pros: Excellent customer service
Pros: Attentive staff like I've never seen before. Taking care of every need and going above and beyond to make you happy.
Cons: The hotel is a little old and could probably use a face lift.
A storied mansion dating back nearly five centuries, Palacio del Inka stands in the historic center of Cusco. Directly across from the Koricancha, it is a five-minute walk from the main square and less than a mile from an array of museums, markets, and restaurants. Uniting the past and present, Palacio del Inka Spa presents indigenous treatments and an indoor therapy pool. Meanwhile, Inti Raymi Restaurant offers authentic Peruvian dishes, while a variety of meeting and events venues invite guests to host an enchanting occasion. Our 203 exquisitely-appointed guest rooms combine Peruvian art and handcrafted furnishings with contemporary amenities—from a signature Luxury Collection bed to state-of-the-art technology, including an LED TV, High Speed Internet Access, and an iPod® docking station.
Pros: From beginning to end, the staff at the Belmond did everything in their ability to make our stay wonderful. 5 star service at every corner.
Belmond hotel monasterio is centrally located in cuzco, only a two block walk from the plaza de armas, cuzco’s central square where the cathedral and most important museums are located. The hotel’s history as a former monastery makes its inner courtyard a quiet haven from the city outside. Its central location provides an ideal base from which to discover cuzco and the ancient ruins of sacsayhuaman, pisac and several other archaeological sites in the sacred valley. Machu picchu can be reached via a spectacular three-hour train journey from cuzco. Belmond hotel monasterio is only a ten-minute drive from cuzco airport. Originally built as a monastery in 1592 on inca foundations - the historic attributes of belmond hotel monasterio provide a unique blend of historical architecture and artwork - including a beautiful chapel adorned with extraordinary gold ornaments. The hotel combines the solemnity of a colonial monastery with the luxury, elegance, comfort and excellent quality of a modern five-star hotel. The original architecture and design has not been significantly altered and thus the rooms do reflect their origins as a home for jesuit seminarians. There are no two rooms alike and they all vary in size and format. Facilities and services include world-class international and local cuisine served in two restaurants, fully-equipped business center with cabled and wireless broadband internet access, meeting rooms and banqueting facilities, accessible rooms, boutiques, 24-hour concierge and room service and a unique bath butler service to revitalize after a long day amidst candles and fragrant bath oils and salts. Luxurious accommodations include 106 guest rooms and 20 suites. Décor and furnishings combine the best of modern and traditional spanish colonnial style. Many rooms and suites feature charming views of the city or the colourful rooftops of cuzco. The hotel is the only hotel in cuzco that has counteracted altitude sickness symptoms by introducing an oxygen supplementation system in most of the rooms. All rooms include full buffet breakfast and are equipped with all marble bathrooms with double wash basins, wireless internet access and every modern amenity one would expect in a luxury hotel.
A great choice for a stay in Cusco, Casa Cartagena is just 3.6 mi (5.8 km) from the airport. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, facials, or body treatments. An indoor pool and a bar/lounge are other highlights, and rooms at this luxurious hotel offer up nice touches like rainfall showerheads and Select Comfort beds with Frette Italian sheets.
Pros: Everything was great about this hotel - the location, the service, the rooms and the breakfast
Pros: Very kind staffs
Pros: staff was great
hotel was beautiful
Cons: I liked it
Plan your stay at the JW Marriott El Convento Cusco, which sets a new standard for timeless luxury. Our hotel offers a truly unique blend of historic grandeur and contemporary comfort. Located in an elaborately restored 16th-century convent here in the heart of Cusco, we feature two on-site exhibition halls overflowing with ancient Peruvian artifacts. You'll find all you need for refreshment and relaxation in our luxury hotel rooms, which offer a remarkable range of amenities like an elegant marble bathroom, deluxe bedding and a mini-bar. Additionally, our hotel's on-site amenities include a luxury spa that specializes in centuries-old Incan healing treatments, an elegant bar and extraordinary local dining at Qespi, widely considered to be one of the best restaurants in Cusco, Peru. It's easy to explore noteworthy attractions during your stay here in Peru; we're just moments from the Plaza de Armas, and convenient to Macchu Pichu and more. Discover the difference at the JW Marriott El Convento Cusco.
In the old neighborhood of pumacurco under the mountain of sachsahuaman, belmond palacio nazarenas is located in a privileged area surrounded by museums, restaurants and galleries. The hotel is just 10 minutes by car from the four most important ruins in the cusco area, as well as the white christ statue. The bohemian and hip neighborhood of san blas is a 10 minute walk away, and the hotel is only minutes by foot from both the plaza de armas, where cusco’s cathedral and most important museums are located. Belmond palacio nazarenas is located 5 kilometers from cusco astete airport. The hotel is a former 16th century palace and convent and features inca and colonial pathways, inca and pre-inca walls, plus a display of archaeological remains found on site. The building’s original colonial walls have been meticulously rebuilt. The heart and social hub of belmond palacio nazarenas is located within the largest of seven cloistered patios, where a large heated infinity edge pool has been created, a first for cusco. Alongside the pool is a restaurant under a conservatory roof, offering a menu of organic andean cuisine. The other patios offer fountains and flowing water channels, similar to those found on the agricultural terraces found in the sacred valley and at machu picchu. Facilities and services include a restaurant, bar, heated outdoor swimming pool, full service spa with an extensive menu of services, business center, chapel and library. Concierge and room services are available 24 hours. Belmond palacio nazarenas is an all-suite hotel with 55 suites, distributed around four patios which feature gardens with flowers, herbs and fruit trees. All accommodations are served by butlers who contact each guest prior to arrival, as well as upon check-in to coordinate all needs during their stay and to provide any information they may need. Many suites have fireplaces and views of the hillside inca site of sacsayhuamán or cusco’s cathedral in the plaza del armas. Bathrooms feature under floor heating and peruvian travertine marble. Other amenities include complimentary wireless internet access, a la carte breakfast, ipad and iphone with city-wide reception for guest use during their stay, espresso machine, in-room bar and bose sound system. All accommodations are oxygen-enriched to ease the effects of the city’s altitude.
Pros: amazing staff
great location right next to the historical center and ruins
Cons: There was nothing I didn't like about this hotel! it was one of my favorites from the whole trip!
Pros: The hotel is a very nice four-star establishment. Very well maintained facilities, and a wonderful friendly staff. It is located on Ave. Sol and across the street from the Central Craft Market and a small park. Ave. It has an excellent restaurant and lobby bar. The facilities are great and the staff is very friendly and helpful.
This area of town seemed very safe to us and we did not hesitate to walk through the area at night.
Overall, I greatly recommend visiting Cusco and staying at this hotel. It really is a very nice place to stay.
Cons: AC didnt work
Pros: Clean hotel and well situated in Cusco
Cons: Room temperature was way too hot for comfortable sleeping. Room did not contain thermostat.
Pros: Really enjoyed my stay here!
Located just 2.5 mi (4.1 km) from the airport, Sonesta Hotel Cusco offers free drop-off service (available on request). For a bite to eat, guests can check out Mamaji, which serves breakfast, lunch, and dinner. Rooms at this upscale hotel offer up nice touches like deep soaking tubs and rainfall showerheads, along with 24-hour room service and minibars.
Pros: Very friendly and helpful people and made my stay very comfortable.
Pros: Service was really good and the hotel really nice
A great choice for a stay in Cusco, Tierra Viva Cusco Centro is just 3.5 mi (5.7 km) from the airport. Free perks include WiFi and hot/cold buffet breakfast daily between 6 AM and 9:30 AM. Rooms at this Art Deco hotel offer flat-screen TVs and rainfall showerheads.
A great choice for a stay in Cusco, El Mercado is just 4.1 mi (6.6 km) from the airport. For a bite to eat, guests can check out El Desayunador, which serves Peruvian cuisine and is open for breakfast. A bar/lounge and a terrace are other highlights, and rooms offer 24-hour room service and flat-screen TVs.
Management needs to lighten the work load on the breakfast staff. Front of hotel staff are usually very friendly. Premises is kept amazingly well. Laundry service is well priced and appreciated!
Pros: It is very clean and the breakfast is tasty! courtyards are immaculate
Cons: The breakfast staff are working hard, but are overwhelmed- there were just two working front of house and kitchen while there where ten tables. service was falling behind, as tables were piling up with dishes and the buffet was running empty on some items
Pros: Room is big enough for 2 people. Location is close to the main square so have access to restaurants and sites
Cons: The toilet water was running really slow. It is noisy downstairs especially when water fountain is running
The location and setting for the hotel could not be any easier and more comfortable. The hotel is within easy walking distance from every exciting attraction in Cusco. It is literally across the street from our favorite cafe. The secure entrance opens into the helpful loving arms of a very attentive staff and some the most beautiful and inviting courtyards you could wish to relax in. The rooms are comfortable and well furnished. The morning breakfast has a wonderful variety of fresh fruits, fresh juices, baked goods, meats and eggs cooked to order. The setting of the hotel allows a traveler to have an exciting day in the city and then return to Rumi Punku to security, relaxation, and quiet. Most of the staff spoke English which was helpful. They went to extra lengths to assist my family in the wee hours of the mourning when a train strike left us off schedule and a little stranded. The hotel took the worry out of any concern we had.
Pros: The court yards and public spaces of the hotel were indescribably beautiful. The views from the upper floors were wonderful. We were so well cared for that the end of each day in Cusco was so comforting and peaceful. The staff took care of everything.
Hotel Rumi Punku is just 3.5 mi (5.7 km) from the airport and offers free pick-up service (available on request). The coffee shop/café is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the spa tub for a relaxing end to the day. A fitness center and a sauna are other highlights, and all rooms offer pillowtop beds and minibars.
Tierra Viva Cusco Plaza is just 3.4 mi (5.5 km) from the airport and offers a shuttle (available 24 hours). You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. LCD TVs and free WiFi are offered in all rooms.
Located just 3.8 mi (6.1 km) from the airport, Tambo del Arriero Hotel Boutique offers free drop-off service (available 24 hours). You can grab a bite to eat at the coffee shop/café or wind down at the end of the day with a drink from the bar/lounge. Rooms offer up nice touches like deep soaking tubs, iPod docks, and rainfall showerheads.
Pros: Amazing staff - will do anything to help you and make your stay the best possible
GREAT location - 3 minute walk to Centro Historico
Great food - buffet breakfast was great every morning included: lots of fruit, lots of different bread/roll options, eggs any way you want them, meat, tamales, coffee, multiple types of juices, avocado, nuts, and more that I'm probably forgetting
Room was very beautiful and had two levels - beautiful stone- wall bathroom
Pros: Amazing staff- when I told them we were leaving early in the morning (2:30am) before their buffet breakfast they OFFERED to leave pack lunches for us at the front desk so we'd have it for our trip. When we woke up the next morning for our trip the front desk guy gave us our lunches as they promised at 2:30am. They went above and beyond my expectations for customer service.
Great Location - RIGHT next to the Plaza De Armas in Cusco, and next to some great restaurants
Beautiful Room - our room had two levels and was very elegant looking inside. The bed was comfortable, tv worked great, and the bathroom was really nice
Cons: There was nothing I didn't like about this hotel!
Pros: Staff was great, location was awesome. This hotel is absolutely perfect if you plan on being on the go since you are right near the armas square.
Hotel and Mirador Los Apus is just 3.5 mi (5.6 km) from the airport and offers free pick-up service (available 24 hours). Guests looking for a bite to eat can check out El Patio Restaurant, one of 2 restaurants, which serves international cuisine and is open for breakfast and dinner. A bar/lounge and a terrace are other highlights, and rooms offer LED TVs and room service.
Pros: The rooms were very clean. The bathrooms were newly remodeled and very very nice.
Cons: The internet worked sporadically in our room but always worked in the lobby area.
Stay at Hotel Costa Del Sol Ramada Cusco near Saksaywaman. Amenities include pool, jetted hot tub, complimentary breakfast buffet and gym. Rooms provide complimentary wireless internet, cable TV, direct dial telephone, safe and mini bar. Attractions are La Merced, Cusco Cathedral, Iglesia de Francisco, Museo Inka and Plaza de Armas. There is a restaurant onsite. Sorry, no pets.
Explore the ancient neighborhood of Santa Ana from the Hilton Garden Inn Cusco hotel. Admire the natural beauty, local architecture and vibrant culture outside this modern hotel. Walk into our welcoming lobby with plenty of natural light, colonial courtyard and two fireplaces. Rooms at our hotel feature views of the courtyard, the city or the surrounding mountains of Cusco. Relax in a spacious room with crisp white linens on a king or two queen beds. Each room features a 42-inch HDTV, mini-refrigerator and coffeemaker. Catch up on work or plan your next sightseeing tour with complimentary WiFi and wired internet at the work desk with ergonomic chair. Upgrade to a suite for more space as well as a separate living area. Stroll one km to Plaza de Armas and the Choco Museo. Our hotel is just 7 km from the airport, within walking distance to the Poroy Train Station and the bus station. Stop by the 24/7 Pavilion Pantry for a quick snack, drink or a travel essential. Use the microwave in the Pavilion Pantry to heat up a midnight snack. Find souvenirs in our Lobby concession area.
Pros: We loved the lobby and historic charm, wonderful breakfast, great location where you can walk to everything and delicious restaurants near by. The rooms were large, comfy and beautiful. Overall I would stay here again and recommend the hotel.
Cons: They don't have dual temperature control so without AC we were very uncomfortable while sleeping. We opened our window and it does get chilly at night but we were at ground level facing an alley way therefore no breeze. We requested a fan which helped but it was loud.
The Novotel Cusco hotel is located in the historic center, close to Cusco's main tourist attractions: the Plaza de Armas, the 12 Angle Stone, the viewpoint at San Cristóbal church and the Qorikancha temple. It features modern and colonial architecture with large rooms and free WIFI. Relax with family in the shade of the covered courtyard, sample a courtesy coca tea or try the restaurant's international cuisine. Ask the hotel staff for information about walks in Machu-Picchu.
Pros: Nice room, nice bathroom, hot water, comfortable bed
Hotel Taypikala Cusco is just 3.1 mi (4.9 km) from the airport and offers a shuttle (available 24 hours). For a bite to eat, guests can check out El Tambo, which serves international cuisine and is open for breakfast, lunch, and dinner. Rooms at this romantic hotel offer up nice touches like premium bedding and down comforters, along with LED TVs and room service.
Hotel Cusco Plaza de Armas is just 3.2 mi (5.1 km) from the airport and offers free pick-up service. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. There's also a rooftop terrace, and rooms at this Colonial hotel offer flat-screen TVs and room service.
Pros: My stay at the Esplendor Cusco was amazing. The rooms were very clean and spacious. I found the staff to be very helpful and knowledgeable and the location was perfect! I would recommend this hotel to anyone traveling to Cusco.
Esplendor Hotel Cusco is just 3.6 mi (5.8 km) from the airport and offers a shuttle for USD 25 per vehicle roundtrip. You can indulge in massages or body treatments, then grab a bite to eat at the restaurant. Other highlights at this boutique hotel include a terrace and a garden, and rooms offer LED TVs and minibars.
A great choice for a stay in Cusco, Hotel Rojas is just 3.5 mi (5.6 km) from the airport. Free perks include WiFi and buffet breakfast daily between 6:30 AM and 10 AM. Rooms at this Colonial hotel offer LCD TVs and room service.
Eco Inn Cusco is just 2.6 mi (4.2 km) from the airport and offers a shuttle (available on request) for PEN 90.00 per room roundtrip. Guests can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps, or facials. A bar/lounge and a garden are other highlights, and rooms offer LCD TVs and room service.