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3 stars
Cozumel Hotel & Resort, Trademark Collection by Wyndham
Carretera Costera Sur KM 1.7, 77600 Cozumel, Quintana Roo, Mexico
Cozumel, Mexico
See location+52 987 872 9020Photos of Cozumel Hotel & Resort, Trademark Collection by Wyndham
Overview
A great choice for guests travelling as a family, Cozumel Hotel & Resort Trademark Collection by Wyndham offers both a separate kids pool and entertainment club, in addition to babysitting services. Popular amenities, such as a rooftop terrace and an outdoor pool, ensure an enjoyable stay in San Miguel de Cozumel.
The hotel has been recently refurbished and offers an all-inclusive meal plan, a 24-hour reception and an express check-in and check-out feature. A gym is available to guests wanting to keep up their exercise regimes while away.
Equipped to ensure an enjoyable stay, rooms provide wireless internet access, a radio and ironing facilities. They are also fitted with a shower, a hair dryer and a telephone.
Guests of Cozumel Hotel & Resort Trademark Collection by Wyndham can indulge in a drink at Lobby Bar, after sampling a meal at Los Arcos.
Cozumel International Airport is within a 10-minute car ride of the hotel, as is El Caracol the Observatory. The tour desk can provide advice on nearby attractions, and bicycle rental is available.
Latest deals for Cozumel Hotel & Resort, Trademark Collection by Wyndham
Amenities at Cozumel Hotel & Resort, Trademark Collection by Wyndham
- Private beach
- Snorkelling
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Free parking
- Child pool
Services and conveniences
- ATM on-site
- Concierge service
- Safety deposit box
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Express check-out
- 24-hour front desk
Things to do
- Gift shop
- Bicycle hire
- Board games/puzzles
- Golf
- Scuba diving
- Diving
- Snorkelling
- Beauty salon
- Pool table
Accessibility and suitability
- Disabled access
- Lift
- Allergy-free room
- No smoking
- Designated smoking area
General
- Family rooms
- Lockers
- Telephone
- Pool view
- Storage available
Family friendly
- Babysitting or child care
- Child pool
- Kids' club
- Complimentary breakfast
- Playground
Pool and spa
- Massage
- Spa
- Outdoor pool
- Pool with a view
Outdoor
- Terrace/Patio
- Balcony
- Private beach
- Garden
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Air-conditioned
Bathroom
- Hairdryer
- Toilet
- Private bathroom
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Bedroom
- Alarm clock
Workspace
- Fax/photocopying
Fitness
- Fitness centre
Reviews of Cozumel Hotel & Resort, Trademark Collection by Wyndham
7.6
Good
1141 verified ratings
Wonderful
399
Very good
245
Good
238
Okay
84
Fair
89
Mediocre
37
Poor
49
Summary of reviews
Guests say
Guests appreciated the great location and friendly service, particularly from the staff. The pool area was well-maintained, and many enjoyed the included breakfast. However, several reviews pointed out cleanliness issues in the rooms and common areas, and some found the food quality lacking. Overall, it is seen as a good value for the price, especially for divers.AI-generated from customer reviews
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Score by provider
7.7 out of 10
402 reviews
6.6 out of 10
7 reviews
6.5 out of 10
6 reviews
9.1 out of 10
1 review
8.5 out of 10
5 reviews
All reviews
Pros (+) Good location. Large pool, but closes at 9. Rooms were kept clean, but the floor was ALWAYS wet. The pipes seemed to keep the grout wet and if mopped, the floor would still be wet 8 hrs later. Associated dive shop made daily diving easy - but the groups were large and the dives short (45 mins, then they surface regardless of air or conditions).
Cons (-) Lots of facilities that I didn't want - it was all-inclusive and I didn't realize when I booked. Couldn't order food. Since I didn't pay for the all-inclusive, I was told I could just buy individual meals / drinks - I couldn't. They only tried to get me to pay a lot for the buffets I didn't want. I ordered tacos and they were terrible - completely Americanized. I never ate or drank at the hotel af...
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Pros (+) Same staff as 3 years ago. Very friendly and competent. Food and drinks very good. Comfortable atmosphere. Lots of returning guests. Great when occupancy low.
Cons (-) Dive center pricey, makes negotiations painful for package deals. No cash refunds for unused dives. But dive operators are good, and again many of the same providers as last time.
Pros (+) Nice hotel but not a luxury hotel. Room was clean and well appointed. Hotel is not on the beach although it says private beach. It is mainly a scuba diver hotel. This is also a great place to learn to dive if you're interested. the staff are friendly and helpful. Beautiful huge pool. Not close to town although it is walkable or you can rent a scooter or car at the hotel and plan excursions.
Pros (+) Direct access to Dive Paradise via walkway. Hotel staff is truly friendly. It seems important to all staff that You have a great vacation. Rooms promptly serviced each morning. Food was quite good and reasonably varied for all inclusive. Great value for the money. Well located, only $6 cab ride to town center. I intend to stay here again.
Cons (-) Nothing stood out as lacking. It is not the "El Presidente" but is priced so much lower.
Location
Carretera Costera Sur KM 1.7, 77600 Cozumel, Quintana Roo
What's nearby
- Cinepolis0.5 km
- Palacio Municipal0.6 km
- Cathedral of Corpus Christi0.7 km
- Cozumel Equalizers Scuba Center0.8 km
- Aqua Safari Dive Shop1.3 km
- Deep Exposure Dive Center1.6 km
- Eco Divers1.7 km
- Pax1.8 km
- Studio Blue Dive Center1.9 km
- Museo de la Isla de Cozumel2.1 km
- El Caracol the Observatory2.6 km
- San Juan Reef6.1 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Cozumel Hotel & Resort, Trademark Collection by Wyndham
Price per night. Prices are not fixed and may vary with time.
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Nearby hotels and places to stay
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See most recommended stays in CozumelGood to know
Value for money | 7.6 |
|---|---|
Distance to city centre | 1.2 km |
Nearest airport | Cozumel |
Distance to airport | 3.6 km |