Would you like to save as your currency permanently or for this visit only?
651 Huron Road, Cleveland, OH
0.4 km from
Fantastic location near the Q and Progressive Field, plus tons of great places to eat all in walking distance. Everything else to see is a very short drive away! The room was comfy, and the staff was always friendly. The only thing I wasn't too happy about involved cleanliness, specifically the towels and sheets/blankets. A few towels had some sort of dirt on them (though luckily there were plenty to use instead), and I noticed what looked to be like oil/grease stains on my blankets. Really the only negative thing about the entire experience, definitely could have been worse!
bed location DIRTY BATHROOM-HAIR EVERYWHERE valet took 8 dollars from car no breakfast 26 dollars to park-above hotel costs coffee creamer in in room coffee curdled
Staff and facility was excellent
Room booked via kayak was not room given upon checkin. Air conditioning did not work. Hotel charged my card $25 fee without authorization or advisement. When I called to inquire I was advised it was displayed at the counter. I told the woman that the man never said a word to me about it, regardless of whether it was displayed or not I should still be advised at the time he took my card. She refused to see it that way and transferred me to a voicemail where I left a message for a manager. It has been nearly a week and I have still not received a call back. Ac didn't work. Poor customer service. Hotel was doing remodel so was dirty and run down.