Pros (+) Breakfast is good
Cons (-) Staff not very attentive, no secure bag check, no late checkout for rewards members, hallways smell of marijuana
2 stars
Holiday Inn Express Chicago - Magnificent Mile
Photos of Holiday Inn Express Chicago - Magnificent Mile
Overview
Located a short walk from Merchandise Mart Railway Station, Hotel Cass - A Holiday Inn Express at Magnificent Mile provides guests with an ideal base when visiting Chicago. It is situated a brief stroll from the Museum of Contemporary Art and Michigan Avenue.
There are a range of facilities available to those staying at the hotel, including a 24-hour reception, an express check-in and check-out feature and valet parking. A fitness centre can be readily accessed by those wanting to keep active while travelling.
The unique rooms at Hotel Cass - A Holiday Inn Express at Magnificent Mile offer wireless internet access and tea and coffee making facilities.
The hotel is ideally located for sightseeing in the local area with Magnificent Mile just a stone's throw away. The Chicago Theater, John Hancock Center Observatory and the Michigan Avenue Bridge are each within walking distance.
Latest deals for Holiday Inn Express Chicago - Magnificent Mile
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Holiday Inn Express Chicago - Magnificent Mile
- Fitness centre
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business centre
- Flat-screen TV
- Cable or satellite TV
- Free toiletries
- Internet
- Parking
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Express check-out
- Concierge service
- Safety deposit box
- 24-hour front desk
Media and entertainment
- Radio
- Cable or satellite TV
- Flat-screen TV
- Pay-per-view channels
- Shared lounge/TV area
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Shower
- Private bathroom
Basics
- Free Wi-Fi
- Internet
- Air-conditioned
- Free toiletries
- Heating
Dining
- Tea/coffee maker
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
General
- Telephone
- Carpeted
- Seating area
- Storage available
Accessibility and suitability
- No smoking
- Disabled access
- Lift
Laundry
- Ironing service
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Things to do
- Beach access
- Casino
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Complimentary breakfast
Parking and transportation
- Parking
Fitness
- Fitness centre
Reviews of Holiday Inn Express Chicago - Magnificent Mile
7.6
Good
1159 verified ratings
Wonderful
467
Very good
221
Good
194
Okay
105
Fair
83
Mediocre
33
Poor
56
Summary of reviews
Guests say
Guests generally loved the location of the hotel, praising its convenience and proximity to attractions. However, many expressed dissatisfaction with cleanliness, noting issues like hairs in beds and dirty bathrooms. Service was mixed, with some staff being friendly while others were perceived as unprofessional or indifferent.AI-generated from customer reviews
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Score by provider
7.4 out of 10
30 reviews
8.1 out of 10
5 reviews
All reviews
Pros (+) Nice location, basic hotel. Nice staff. But a lot of money for what little I got.
Cons (-) Room was tiny, only had a bed - no chair, no desk - nothing. Really, only a bed. Oh, and a TV stuck to the wall. 16th floor (room 1612) so view was great but I came to work so no place to put a PC and to write on was a disaster. And I paid $460 for 2 nights. Room was NOTHING like the picture. So, make sure you ask the clerk to describe the room before making the reservation. For that much money, i...
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Pros (+) Hotel was great, good price and great location.
Cons (-) I ordered/paid for a double room in advance. Showed up to the hotel and they put us in a single. After disputing at the front desk the hotel said we did not order a double. I showed them the print out showing what I ordered and they said the order they received (I assume from Kayak) did not state that we paid for a double. We were lucky that they had a double available and they honored my document...
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Pros (+) There was friendly staff and it is very close to some great food and shopping.
Cons (-) Our room smelled like smoke and during the night of you turned up the fan it smelled a lot stronger, almost as if the last person had smoked a lot. Also we had a very small room. I get that we booked through a travel website and not straight from the hotel so somewhat smaller rooms are expected, but this room was tiny, especially for what we paid.
Pros (+) I thought the hotel was great, very friendly staff and rooms were clean. I needed to be close to the Water Tower area for my conference and it was the closest in my price range. I would definitely stay again.
Cons (-) You can hear everything out in the hall way, but honestly it's not a super big deal.
Pros (+) Bed was comfortable
Cons (-) Everything was good
Location
640 North Wabash Avenue, Chicago, IL 60611
What's nearby
- Michigan Avenue257 m
- Magnificent Mile264 m
- Michigan Avenue Bridge0.6 km
- Museum of Contemporary Art0.6 km
- River North0.7 km
- Chicago Theater0.9 km
- Millennium Park1.3 km
- Art Institute of Chicago1.6 km
- Willis Tower1.8 km
- Chicago Board of Trade Building1.8 km
- Navy Pier1.9 km
- Grant Park2 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Holiday Inn Express Chicago - Magnificent Mile
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Holiday Inn Express Chicago - Magnificent Mile
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Value for money | 7.5 |
|---|---|
Distance to city centre | 2.0 km |
Nearest airport | Chicago Midway |
Distance to airport | 15.4 km |