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The Empress Hotel Chiang Mai

199/42 Changklan Rd, Chiang Mai 50100, Thailand
+66 53 270 240

AED 213+

Sat 3/12 Check in
Sun 4/12 Check out

Overall guest ratings

8.5/10 Excellent
Based on 2,170 reviews

Review highlights

  • 10.0
  • 9.4
  • 6.5
  • 6.5

Good to know

  • Great reception
  • Professional service
  • Great desserts & fruits

Nearby

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    About

    A stay at The Empress Hotel Chiang Mai places you in the heart of Chiang Mai, minutes from Central Chiang Mai Memorial Hospital and close to Chiang Mai City Arts & Cultural Center. This 4-star hotel is within close proximity of Chiang Mai Night Bazaar and Wiang Kum Kam.

    Rooms

    Make yourself at home in one of the 375 air-conditioned rooms featuring minibars. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks and a turndown service, and housekeeping is provided daily.

    Amenities

    Take advantage of recreational opportunities offered, including an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

    Dining

    Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges. Breakfast is available for a fee.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a business center, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Free long-term parking
    • Wedding services
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 2,170 reviews
    • 10.0 "Incredible bar."
    • 9.4 "World class service."
    • 9.1 "Perfectly clean."
    • 8.8 "Food is delicious."
    • 8.7 "Breakfast is good."
    • 6.5 "Average comfort."
    • 6.5 "Rooms are ok."
    • 5.9 "Average amenities."
    • 5.4 "Sufficient wellness & sports facilities."
    • 4.4 "Vibe wasn't good."
    View all review categories

    Overall rating

    8.7 Excellent
    Based on 1,171 reviews
    • 9.4 "World class service."
      9.5 "95% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      8.2 "82% said the reception staff was great."
      9.6 "Housekeeping was great, according to 96%."
      9.0 "90% found the restaurant service to be one of the best."
    • 9.2 "Perfectly clean."
      9.1 "91% said rooms were clean."
      9.1 "91% thought it was clean."
      10.0 "Clean pool, said 100%."
    • 8.8 "Breakfast is good."
    • 8.7 "Food is delicious."
      9.7 "Yummy desserts, said 97%."
      9.9 "99% were happy with the price."
      9.5 "95% loved the menu selection."
      9.5 "95% enjoyed the snacks that were offered."
      8.0 "80% loved the dining experience."
    • 8.5 "Good value."
      9.9 "99% were happy with the price."
    • 6.2 "Rooms are ok."
    • 6.0 "Average comfort."
      6.5 "For only 65%, the noise level was all right."
    • 5.8 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 4.0 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
      4.5 "55% didn't like the unstylish hotel."
    • 2.5 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
      4.8 "52% thought it was overpriced."
    View all review categories

    Overall rating

    8.5 Excellent
    Based on 672 reviews
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      8.2 "82% said the reception staff was great."
      8.7 "Management was excellent, said 87%."
      9.3 "Housekeeping was great, according to 93%."
    • 9.3 "Perfectly clean."
      9.2 "92% said rooms were clean."
    • 9.0 "Food is to die for."
      9.8 "Yummy desserts, said 98%."
      9.5 "95% loved the menu selection."
      9.9 "99% were happy with the price."
      9.5 "95% enjoyed the snacks that were offered."
      8.4 "84% loved the dining experience."
    • 9.0 "Terrific location."
      9.1 "Easily accessible by car, said 91%."
      10.0 "Great parking, according to 100%."
    • 8.7 "Good value."
      9.9 "99% were happy with the price."
    • 6.7 "Average comfort."
      5.2 "Beds were acceptable for 52%."
      6.8 "For only 68%, the noise level was all right."
    • 5.5 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 5.3 "Sufficient wellness & sports facilities."
    • 4.2 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
    • 2.2 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.2 Excellent
    Based on 43 reviews
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.8 "Location is great."
    • 8.6 "Breakfast is good."
    • 6.7 "Rooms are ok."
    • 6.6 "Average comfort."
    • 6.2 "Average amenities."
      5.9 "59% thought the building was acceptable."
    • 4.3 "Vibe wasn't good."
    View all review categories

    Overall rating

    8.3 Excellent
    Based on 282 reviews
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      8.3 "83% said the reception staff was great."
    • 9.2 "Perfectly clean."
      9.3 "93% said rooms were clean."
    • 8.7 "Breakfast is good."
    • 8.5 "Location is great."
      8.8 "88% liked the proximity to shopping."
    • 8.4 "Good value."
      9.7 "97% were happy with the price."
    • 6.9 "Average comfort."
      6.5 "For only 65%, the noise level was all right."
    • 5.9 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 4.9 "Wellness & sports facilities were not very nice."
      2.0 "80% didn't like the fitness area."
    • 4.7 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
    • 2.4 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
    View all review categories
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Professional service"
    "Great desserts & fruits"
    data provided by TrustYou

    Recent reviews


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