4.0 Okay18 Apr 2021
Pros: Not friendly not helpful. Doing you a favorCons: If I rented somewhere else.
8.4 Excellent18 Feb 2020
Pros: Staff was friendly but very slow. Drop off was easy.Cons: Not sure why it took so long.
2.8 Mediocre19 Nov 2019
Cons: 1) They are NOT on-site at the airport - you have to take 3 minute van-ride out to the avis car rental center. Not a big deal, but if you are expecting a curbside pickup of your rental car, you will not get it. 2) They move REALLY slow at the front desk to get your pre-paid, pre-booked car ready. We waited for 40 minutes, for what i've got done in 7 minutes in other Avis centers 3) The Car was rather worn out, and beat up, and was not worth the COST we paid for it.
2.0 Mediocre4 Aug 2019
Flight delay gets you dumped by AvisPros: The consistently did nothing to help no matter how many numbers and people you talked withCons: Flight was delayed by one day. Wouldn’t keep reservation even if I paid for the day it sat there. Kept stating there were no cars available for 7 day rental. Drove past Avis lot coming and going to a competitor that I tried not to use. Over 50 cars sitting idle. Paid more from competitors but got the service Avis wouldn’t do. Avis = dead to me.
2.0 Mediocre21 Jun 2019
Cons: We had a reservation at 4 p.m. for a rental car at the airport of providenciales the plane landed at 15.15 but the post-landing checks continued until 4.45 p.m. Leaving the airport around 4.50 p.m. No one was at the desk at avis. No notice, no message, no email, no one was interested in our book
10.0 Excellent20 Jun 2019
Pros: Helpful and friendly staff.Cons: Nothing! Price was great and car was great!
4.8 Okay2 May 2019
Pros: Friendliness of staff.Cons: Waited 45 mins for the shuttle ride to Avis, as many other people got their pick of cars. When we arrived, they offered a manual Suzuki, w/ broken antennae, broken vents, & in poor shape. Couldn't fit in the car. Gave us a Suzuki Swift for more $ that was newer, but not clean and beat up.
8.0 Excellent22 Apr 2019
Pros: The staff was friendly and helpful. Convenient location for an offsite office.Cons: Wait time at arrival/pickup was very long (airport was not busy at the time) From the time we checked in at airport car rental to leaving the Avis office was over an hour and half. Car return was easy, airport is very close, but again allow extra time for shuttle to the airport.
5.2 Okay9 Apr 2019
Cons: Car was old and had no features like radio. A real junker of a vehicle
9.2 Excellent8 Apr 2019
Cons: Full size Suzuki car was snug for 5 people