Cons: They are rude, charged us more, would not honor Kayaks rate
Insurance rates were $27 per day- outrageous
30 Aug 2016
Pros: Great price for a small car
Cons: Your web page doesn't specify that in order to get the car you have to buy their rental insurance or you don't get the car!! Even though I bought rental and travel insurance in the USA they don't accept that one I don't know why you have to pay car insurance twice,very bad on your part KAYAK
26 Dec 2016
Pros: Made a reservation, with your company only to find out they were soldout of cars
Cons: Not having a car and running around looking for a car.
Cons: When we arrived late evening in Leon and went to the Europcar counter, our "reservation" didn't mean anything. The people in front of us were dealing with the same issue - there was one car, two of us with reservations, and both of us had a price quoted that was DOUBLE what our reservation said. (they added in insurance, a different location drop off fee and a commission, even though none of that was mentioned in our reservation). We ended up walking away and taking cabs for the week. DO NOT RENT FROM EUROPCAR and don't think your reservation means anything.