Pros: Super friendly and low stress atmosphere. Highly recommend.
25 Mar 2016
Cons: They messed up my reservation
26 Jun 2016
Avis is Great!
Pros: I reserved a Tahoe and when I arrived the paperwork was all ready. I was given a nice Ford Expedition which was roomy, quiet and comfortable. The young lady at the counter was efficient, pleasant, professional and thorough. She walked through ann examination of the vehicle with me to check existing damage and gave me a copy of the form. I also liked tha she told me about a delay on the southbound interstate 5 due to a jumper on the bridge that closed all lanes. We were able to get off and detour around so we arrived on time at Sea-Tac. I also pre ought gas since I was concerned about time and delays and she also knew there was no station at the exit for the airport.
Cons: I had no issues.
18 Aug 2017
Does not honor pickup location
Cons: Twice now I've rented from Avis at their Bellingham location which is conveniently located near auto dealers and repair shops. Both times they waited until the day before to tell me they wouldn't have cars at that location and I'd have to find my way to the airport, at my own expense. It baffles me why a rental car company is unable to move cars, unable to honor their commitments, but instead chooses to inconvenience the customer.
Cons: These scammers took my deposit for a car, ran my credit and then refused to rent me the car and have not refunded my money after 2 weeks.
8 Feb 2017
Pros: I was pleased with everything
27 Jun 2017
Pros: Car was clean and as promised.
Cons: They really try to up sell you on the expensive add-ons like insurance and a more expensive car. The guy checking me in was clearly irritated when I wouldn't agree to pay for more options. Not very professional!
Pros: The pick up point was easy to find and get to. The guy (Alex) at the pick up point was very friendly and helpful and told us we could drop off at another, for us, more convenient location (which was also easy to find) for a small fee which proved to be extremely valuable because we accumulated lots of luggage! He didn't press us to take out any of the "usual" car hire add-on's, he asked once and when we said no he didn't ask further. The car was new, clean and reliable, we drove over 5000 miles and there was no issue. We found the online booking very easy and would recommend to everyone.
4 Mar 2017
Pros: Helpful, friendly, a good car with low miles, and inexpensive.
Cons: The only thing that would have made it better is if they were open 24 hours.
25 Apr 2017
Pros: We wanted a car at the airport, but kayak booked us a car in town. We will avoid kayak in the future.