Pros (+) Hotel is in a prime location for the old section of Cartagena.
Cons (-) Overpriced for what you get. Room faced interior open place in hotel and was extremely loud at all hours.
5 stars
Charleston Santa Teresa Cartagena
Photos of Charleston Santa Teresa Cartagena
Overview
Housed in a historic building in Cartagena’s walled city, the Hotel Charleston Santa Teresa combines luxury accommodations with Spanish influence to provide guests a comfortable and cultural visit to the bustling city.
The hotel’s 89 guest rooms are decorated in bright blues and rich textures and are available in classic room configurations as well as spacious suites. They also include modern amenities, including a 42-inch flat screen LCD TV, satellite service with international channels, an iPad, 24-hour room service, high-speed wireless Internet, a Nespresso coffee machine, and a mini-bar.
The Hotel Charleston Santa Teresa features three on-site restaurants offering both international and local cuisine. La Terraza features idyllic views with refreshing beverages and light bites, Harry's Bar serves exquisite dishes from internationally-recognized chef Harry Sasson, and Plaza Santa Teresa offers a beautiful courtyard setting to enjoy an aperitif. For a night in, guests can also order room service during their stay.
Guests may choose to relax at the hotel’s Santa Teresa Spa, which offers a combination of modern and oriental body massages and treatments. The spa’s facilities also include beauty services, a fitness center, and a wet area including a jacuzzi and Turkish bath. The hotel’s beautiful outdoor pool offers a 360-degree view of the city of Cartagena for guests to gaze over while sunbathing, and the hotel’s central, colonial patio is an ideal setting for an afternoon coffee. For added convenience, the hotel provides high-end vehicles for hire during your stay, whether by the hour or for an airport transfer.
The Hotel Charleston Santa Teresa is a luxurious hotel located in the heart of Cartagena that provides guests a cultural, convenient, and unique experience in Colombia.
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Charleston Santa Teresa Cartagena
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Business centre
- Wi-Fi available in all areas
General
- Family rooms
- Inner courtyard view
- Interconnected room(s) available
- Landmark view
- Storage available
- Quiet street view
- Sea view
- Seating area
- Slippers
- Solarium
- Soundproof rooms
- Soundproofing
- Telephone
- Tile/marble floor
- City view
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Hypoallergenic
- No smoking
- Lowered sink
- Designated smoking area
- Disabled access
- Lift
- Shower chair
- Accessible by lift
- Adapted bath
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by lift
Services and conveniences
- Business centre
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- 24-hour front desk
- Safety deposit box
- Bottle of water
- Chapel/shrine
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
Pool and spa
- Spa
- Hot tub
- Outdoor pool
- Pool with a view
- Steam room
- Spa and wellness centre
- Rooftop pool
- Massage
- Pool bar
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Toilet
- Toilet paper
- Walk-in shower
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Minibar
- Breakfast in the room
- Coffee machine
- Dining table
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Tablet
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Feather pillow
- Fold-up bed
- Alarm clock
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Things to do
- Gift shop
- Eco tourism
- Scuba diving
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Parking and transportation
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Outdoor
- Terrace/Patio
- Balcony
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
Reviews of Charleston Santa Teresa Cartagena
8.9
Very good
703 verified ratings
Wonderful
480
Very good
89
Good
57
Okay
30
Fair
26
Mediocre
11
Poor
10
Summary of reviews
Guests say
Guests praised the hotel's prime location and excellent service, highlighting the friendly staff and great amenities. However, many reviews mentioned issues with noise levels, particularly for rooms facing the interior courtyard, and some felt the hotel was overpriced for what was offered. Overall, the hotel has a lot of positive aspects but needs to address the noise and value concerns.AI-generated from customer reviews
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Score by provider
8.9 out of 10
209 reviews
10 out of 10
2 reviews
8.7 out of 10
2 reviews
All reviews
Pros (+) I can't say enough about how much I enjoyed this hotel. You have all the amenities you could want from a top grade hotel, paired with a friendly/warm staff who make it feel more like a boutique hotel. The restaurant on the first floor (Harry Sasson) was also great. I will definitely stay here again when I return to Cartagena!
Location
Carrera 3 # 31-23, Cartagena
What's nearby
- Museo Naval del Caribe94 m
- Iglesia de San Pedro Claver175 m
- Palacio de la Inquisición182 m
- Museo de la Esmeralda196 m
- Cartagena Cathedral268 m
- Plaza de Santo Domingo280 m
- Plaza de los Coches368 m
- Walled City399 m
- Torre del Reloj400 m
- Centro de Convenciones Cartagena de Indias0.4 km
- Universidad de Cartagena0.5 km
- India Catalina1.1 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
License number: 4244
When to book a room at Charleston Santa Teresa Cartagena
Price per night. Prices are not fixed and may vary with time.
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Average nightly price
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See most recommended stays in CartagenaGood to know
Value for money | 8.3 |
|---|---|
Distance to city centre | 8.5 km |
Nearest airport | Cartagena Rafael Nunez |
Distance to airport | 4.9 km |