Overview

The Royal Islander - An All Suites Resort

Kukulkan Boulevard Kilometer 17.5 Hotel Zone, 77500 Cancun, QR, Mexico
+52 998 881 0100

AED 463+

Overall guest ratings

8.2/10 Excellent
Based on 1,682 reviews

Review highlights

  • 8.2
  • 8.0
  • 7.8
  • 6.9

Good to know

  • Friendly service
  • Spacious rooms
  • Great shopping
  • Great view

Nearby

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    About

    At The Royal Islander - An All Suites Resort, you can spend time at the beach playing volleyball, plus you'll be just a 5-minute drive from El Rey Ruins. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in spa services. Dining choices include 4 restaurants and the bar/lounge is a great place to grab a cold drink. A poolside bar and a health club are other highlights, and condos offer balconies and pillowtop beds.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Child-friendly
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Bicycle hire
    • Game room
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Private beach
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
    • Business centre
    • Laundry facilities
    • Spa
    • Child pool
    • Express check out
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Designated smoking area
    • Wedding services
    • Outdoor tennis
    • Pool table
    • Linens
    • Towels
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    Reviews

    Guest reviews

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    Overall rating

    8.2 Excellent
    Based on 1,682 reviews
    • 8.2 "Location is great."
      8.9 "89% liked the proximity to shopping."
      9.5 "95% appreciated the closeness to the beach."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "Good access to the airport, said 100%."
      9.3 "Great parking, according to 93%."
    • 8.0 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 7.8 "Good service."
      8.4 "84% found the staff to be very friendly."
      7.0 "70% thought the service was very professional."
      8.7 "87% were happy with the shuttle service."
      8.2 "82% said the booking process went smoothly."
      10.0 "100% said the concierge service was amazing."
    • 7.3 "High value."
      10.0 "100% were happy with the price of the breakfast."
      10.0 "100% thought it was a great value."
    • 7.0 "Nice rooms."
      6.8 "Only 68% said rooms were clean enough."
      5.0 "Only 50% thought the furniture was functional."
      5.0 "50% thought the minibar was ok."
    • 6.9 "Bar is ok."
      5.6 "Alcoholic drinks were not bad, according to 56%."
    • 5.4 "Internet is average."
      5.1 "51% thought the wifi quality was ok."
    • 4.5 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
      3.8 "62% didn't like the unstylish hotel."
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    Overall rating

    8.2 Excellent
    Based on 807 reviews
    • 7.7 "Good breakfast."
    • 7.5 "Good location."
      8.7 "87% liked the proximity to shopping."
      9.6 "96% appreciated the closeness to the beach."
      10.0 "Good access to the airport, said 100%."
    • 7.0 "High value."
    • 6.7 "Service is ok."
      5.0 "50% said the reception staff was ok."
      7.0 "70% thought the service was very professional."
      6.7 "Housekeeping was ok, according to 67%."
    • 6.1 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
    • 5.6 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
    • 4.5 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
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    Overall rating

    8.5 Excellent
    Based on 740 reviews
    • 8.6 "Location is great."
      9.1 "91% liked the proximity to shopping."
      9.6 "96% appreciated the closeness to the beach."
    • 8.0 "Great service."
      8.5 "85% found the staff to be very friendly."
      7.0 "70% thought the service was very professional."
      7.3 "73% said the recreation staff was great."
      7.1 "71% found the restaurant service to be one of the best."
      7.1 "Housekeeping was great, according to 71%."
    • 7.9 "Good breakfast."
    • 7.8 "Nice rooms."
      9.7 "97% thought the view was good."
      9.0 "90% thought rooms were spacious."
      9.2 "92% found the kitchenette to be good."
      8.7 "87% enjoyed the balcony."
    • 7.3 "High value."
    • 5.4 "Internet is average."
    • 4.3 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
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    Overall rating

    7.7 Good
    Based on 134 reviews
    • 9.5 "Wonderful beach."
    • 8.1 "Location is great."
      8.7 "87% liked the proximity to shopping."
    • 7.5 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 7.4 "Good amenities."
    • 7.0 "High value."
    • 6.8 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
    • 5.3 "Internet is average."
      5.1 "51% thought the wifi quality was ok."
    • 4.4 "Vibe wasn't good."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Friendly service"
    "Spacious rooms"
    "Great shopping"
    "Great view"
    data provided by TrustYou

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