Fiesta Americana Condesa Cancun

9.1
Excellent

Based on 5,505 reviews
 
Boulevard Kukulkan Km 16.5. Zona Hotelera, 77500 Cancún, Quintana Roo, Mexico
  +52 998 881 4200
Fiesta Americana Condesa Cancun - Cancún, Quintana Roo, Mexico
Check-in
Check-out
Compare vs KAYAK |
TripAdvisor AED 215
Roomer AED 527
KAYAK AED 617
TripAdvisor
per night
Roomer
per night
KAYAK
per night

Good to know

Distance to city centre 10.1 km
Location rating 8.8
Nearest airport Cancun
Distance to airport 11.8 km

Rooms

Check-in
Check-out

Superior rooms

AED 617+

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Bed type
Provider
Nightly base price
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Unknown
AED 1142 per night
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Unknown
AED 1355 per night
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Unknown
AED 1592 per night
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Unknown
AED 617 per night
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Unknown
AED 719 per night
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Unknown
AED 877 per night

Double rooms

AED 857+

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Bed type
Provider
Nightly base price
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Double bed
AED 1165 per night
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Unknown
AED 1337 per night
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Unknown
AED 1366 per night
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Unknown
AED 1395 per night
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Unknown
AED 2583 per night
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Unknown
AED 857 per night

Deluxe rooms

AED 215+

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Bed type
Provider
Nightly base price
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Unknown
AED 1112 per night
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Unknown
AED 1561 per night
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Unknown
AED 1565 per night
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Unknown
AED 1653 per night
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Unknown
AED 1752 per night
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Unknown
AED 1981 per night
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Unknown
AED 1981 per night
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Unknown
AED 215 per night

King rooms

AED 2623+

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Bed type
Provider
Nightly base price
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King bed
AED 2623 per night

Queen rooms

AED 375+

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Bed type
Provider
Nightly base price
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Unknown
AED 375 per night

Standard rooms

AED 825+

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Bed type
Provider
Nightly base price
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Unknown
AED 825 per night

Premium rooms

AED 527+

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Bed type
Provider
Nightly base price
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Unknown
AED 1035 per night
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Unknown
AED 1110 per night
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Double bed
AED 1177 per night
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Unknown
AED 1177 per night
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Unknown
AED 1298 per night
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Unknown
AED 1346 per night
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Unknown
AED 1383 per night
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King bed
AED 1432 per night
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Unknown
AED 1656 per night
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King bed
AED 1675 per night
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Double bed
AED 1767 per night
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Unknown
AED 1794 per night
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Unknown
AED 1965 per night
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Unknown
AED 2033 per night
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Unknown
AED 4056 per night
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King bed
AED 527 per night
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Unknown
AED 766 per night
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Unknown
AED 846 per night
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Unknown
AED 859 per night
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Unknown
AED 862 per night

Reviews

Pros

Traveller rating

135
25
23
4
1

Time of year

Traveller type

Show reviews that mention

+
americana in 7 reviews
balcony was shared with another room in 61 reviews
beach and pool in 45 reviews
biggest deal in 3 reviews
close to the beach in 41 reviews
condesa in 7 reviews
dollars for pesos in 3 reviews
fiesta in 7 reviews
food is good in 107 reviews
fresh handmade in 4 reviews
friendly staff in 124 reviews
inclusive resorts in 11 reviews
italian restaurant in 23 reviews
ocean view in 26 reviews
room service in 49 reviews
room with ocean in 74 reviews
water slide in 14 reviews
  • Good
    Nov 2016
    6.5

    The hosted Víctor, he was very agressive whit us abouth the hotel rewards program

  • Good
    Oct 2016
    7.1

    The staff was very friendly. Besides their timeshare sales shpiel, they didn't try to up sell us or push us into any additional purchases. The restaurants on the property were really good; much better than other all inclusives we are familiar with.

    Even though we were in an upgraded room, the new fixtures were already coming off of the walls. Some of the outlets weren't connected to anything. Also, there were millions of ants. They sprayed on our balcony and in the room while we were there. My husband and I were eaten up.

  • Good
    Oct 2016
    7.1

    Can get much better than this

    Nice pool and bars. Comfort rooms. Close to the beach.

    Staff always wabt tips. Rooms are not clean. Nothing to do inthe evening. Not putting enough alocohol on the drinks. Low variaty of food.

  • Excellent
    Nov 2015
    9.4

    Food was awesome

    Time share salesman are annoying

  • Excellent
    Mar 2015
    10.0

    Awesome!!

    We stayed last year and came back for more! The grounds are well maintained, the staff is friendly and willing to help. Are flight was cancelled and we were on hold with the airline for more than two hours. The concierge stayed with us the whole time and the hotel staff went out of there way to make sure we had accommodations for the night in the same room. We loved our poolside drink waiter who checked to make sure we had a full cocktail at all times. The poolside restaurant serves the best fish taco's and the overall food was wonderful. We didn't have a bad meal. We love the size of this property, not to big but just enough to keep you entertained. We will definitely be back next year.

  • Excellent
    Mar 2015
    9.1

    The most friendliest and helpful staff I've ever experienced. They definitely go the extra mile with a smile.

    The food was a disappointment, and the alcohol was not the best. Maybe having more of a variety and top shelf . You could offer an all inclusive upgrade to offer better selections. the all inclusive upgrade would require a different color band and pay extra.

  • Okay
    Jan 2015
    4.5

    It was ok. Nothing special. It was too expensive for the value. Staffs were helpful.

    Old resort. Rooms were cold even I took one of the best ocean front room. The Lock didn't work. Door got stuck several times. To me it doesn't worth the money we spent

  • Excellent
    Oct 2014
    9.6

    Great service, best I've ever had

    I'm in a clinic now with all the typical symptoms of "Mexico", but unless it's from unknown bugs in the room then it's not their fault anyway

  • Excellent
    Aug 2014
    10.0

    Exceptionally friendly service that was readily accessible for both english and spanish speakers. Nice variety of food. Facilities and grounds were well maintained. Very clean rooms with potable water in the room. Very large beach with a bar on the beach. Sea turtles laid eggs on the beach during our stay and we were able to release baby sea turtles into the ocean on one of the nights. Would definitely stay hear again in the future.

  • Excellent
    Jul 2014
    10.0

    Hotel staff were top notch. Bartending staff, especially Armando, Rudulfo & Carlos were great and really made our stay exceptional. All inclusive drink quality was better than expected and includes decent brands like Cabo, Hornitos, Barcardi, Jack, etc. By the second day, our drinks were made without having to ask as they remember your name and what you like to drink. Also appreciated that the lobby bar stays open til 1am, The Michael Jackson show that was preformed was better than the Cirque du Soleil M.J. tribute show that I saw back in the U.S. recently. Food was also fantastic. I especially enjoyed the Italian restaurant and the Ceviche bar out by the beach. Also enjoyed the poolside grilling that was done each day and the outdoor evening bar-b-que dinner served poolside. Pool itself was visually stunning with lots of tropical trees and plants. Pool bars were great to hang out at throughout the whole day. In my opinion, the rooms were clean, comfortable and seemed to have all you really needed. Ours was on first level with great view of pool and large lanai. I would without a doubt return to this property even over the other higher end property that I stayed at during the same trip to Cancun (Hyatt Zilara). Thank you Fiesta Americana Condesa and hope see you again next year.

    I understand this is a family hotel, but kids should not be allowed to sit up at the bars. Several times, I saw children sometimes with and without their parents drinking non alcoholic drinks up at the pool/beach bars. Why some parents think this is ok, is beyond me. When I have my kid with me, I never allow him to sit at the bar.

  • Excellent
    Jul 2014
    10.0

    Food was great as well as location. Great services throughout hotel.

    The beds were not very comfortable

  • Mediocre
    Jun 2014
    4.0

    By beach, free drinks

    Staff was rude. Rooms and restaurants were warm and muggy. Customer service was poor.

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About

Overview

Fiesta Americana Condesa Cancun is a four-star hotel that is situated on the beach. It's a popular destination for tourists and travelers thanks to the wide range of accommodations and amenities. The hotel is easily reached via private transportation or complimentary shuttle, and the surrounding area also has a lot to offer. Guests at Fiesta Americana Condesa Cancun will find themselves within walking distance of the Adventure Sports Center, as well as right on the beach, so there is plenty of fun to have in the sun and on the water. There are also a number of nearby historical sites, golf courses, and museums to check out. Within driving distance, guests will find a number of restaurants and shops. For those who would like to arrange something more adventurous, there are private charters, scuba diving trips, and water sports that can be enjoyed. The hotel has a number of options when it comes to rooms and sizes. The rooms can range from standard options with king size beds to presidential suites that feature family-style amenities such as two bedrooms, one studio, a total of four bathrooms, a separate lounge, a full dining area and kitchen, plasma TVs with premium satellite channels, Wi-Fi access, and a spacious private terrace with patio furniture. Other amenities for rooms also include safes, bathrobes, minibars, coffee makers, and whirlpools. There is a lot of options when it comes to fine dining and fun places to eat. Fiesta Americana Condesa Cancun offers guests a variety of cuisines, ranging from Mexican to Italian and American to Japanese. There are also activities throughout the day and night that guests can enjoy, including some that are specifically tailored for kids.

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

9.1 Excellent

Based on 5,505 reviews

9.0

Service

8.9

Food

7.7

Room

6.9

WiFi

Things to know

  • Friendly atmosphere
  • Nice building
  • Friendly service
  • Clean hotel facilities

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Disabled access
ATM on-site
Business centre
Car hire
Internet
Concierge service
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Game room
Spa
Hot tub
Outdoor pool
Snorkelling
Restaurant
Bar/Lounge
Beauty salon
Express check out
Air-conditioned
24-hour front desk
Safe
Sauna
Playground
Designated smoking area
Storage available
Beachfront
Terrace/Patio
Lift
Massage
Laundry facilities
Child pool
No smoking
Hairdryer
Cable or satellite TV
Coffee shop
Babysitting/child care services (surcharge)
Pets not allowed
Free parking
Steam room
Free valet parking
Wedding services
Rooftop
Currency exchange on-site
Pool table

Location

Most popular landmarks

  • Museo Maya de Cancun 1.1 km
  • Playa Delfines 2.3 km
  • El Rey Ruins 2.5 km
  • Kukulcan Plaza 2.5 km
  • Playa Marlin 2.7 km
  • Acuario Interactivo 3.3 km

Cancún travel guide

Learn about Cancún on KAYAK

Getting around

Cancun 11.8 km
Playa Del Carmen 60.2 km

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