Krystal Grand Punta Cancun

8.2
Excellent

Based on 4,375 reviews
 
Blvd Kukulkan Km 8.5, 77500 Cancún, Quintana Roo, Mexico
  +52 998 891 5555
Krystal Grand Punta Cancun - Cancún, Quintana Roo, Mexico
Check-in
Check-out
Compare vs KAYAK |
Cancelon AED 440
Orbitz AED 471
Roomer AED 488
Cancelon
per night
Orbitz
per night
Roomer
per night

Good to know

Distance to city centre 9.2 km
Location rating 9.4
Nearest airport Cancun
Distance to airport 17.6 km

Rooms

Check-in
Check-out

Standard rooms

AED 874+

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Bed type
Provider
Nightly Base Price
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Unknown
AED 874 per night

King rooms

AED 1579+

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Bed type
Provider
Nightly Base Price
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King bed
AED 1579 per night

Double rooms

AED 658+

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Bed type
Provider
Nightly Base Price
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Unknown
AED 1092 per night
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Unknown
AED 1195 per night
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Unknown
AED 658 per night
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King bed
AED 827 per night
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King bed
AED 848 per night
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King bed
AED 862 per night
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Unknown
AED 885 per night

Luxury rooms

AED 954+

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Bed type
Provider
Nightly Base Price
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Unknown
AED 954 per night
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Unknown
AED 964 per night

Deluxe rooms

AED 440+

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Bed type
Provider
Nightly Base Price
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King bed
AED 1020 per night
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Unknown
AED 1058 per night
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Unknown
AED 1114 per night
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Unknown
AED 1283 per night
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Unknown
AED 1967 per night
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Unknown
AED 440 per night
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Unknown
AED 471 per night
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Unknown
AED 488 per night
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Unknown
AED 493 per night
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Unknown
AED 493 per night
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Unknown
AED 509 per night
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Unknown
AED 511 per night
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Unknown
AED 524 per night
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Unknown
AED 579 per night
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Unknown
AED 603 per night
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Unknown
AED 603 per night
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Unknown
AED 605 per night
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Unknown
AED 663 per night
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Unknown
AED 690 per night
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Unknown
AED 728 per night
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Unknown
AED 787 per night
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Unknown
AED 787 per night
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Unknown
AED 787 per night
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Unknown
AED 813 per night
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Unknown
AED 837 per night
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King bed
AED 998 per night

Reviews

Pros

Cons

Traveller rating

101
56
22
14
0

Time of year

Traveller type

Show reviews that mention

+
altitude in 17 reviews
bad smell in 15 reviews
beach and pools in 79 reviews
coco bongo in 2 reviews
considering that i paid in 3 reviews
got a free upgrade in 9 reviews
great location in 92 reviews
great view in 62 reviews
hotel on the beach in 86 reviews
infinity pool in 6 reviews
jose luis in 2 reviews
ocean view good in 22 reviews
room poor lighting in 4 reviews
staff is helpful in 62 reviews
staff were rude in 62 reviews
swim up bar in 14 reviews
thumping music in 7 reviews
view of the beach in 116 reviews
welcome drink in 7 reviews
  • Good
    Feb 2018
    7.1

    Good location, but parts of hotel are getting noticeably worn.

    Beach location with rock wall near helps tame the steady waves. Nice outdoor pools and beach facilities. All staff is helpful and friendly.

  • Excellent
    Dec 2016
    10.0

    Best Hotel!

    To begin with the staff was amazing! Always willing to help no matter what. We never had problems with anything in the room and if we needed something it was done promptly. The beach view was to die for! The hotel was always clean and food was always good which is a plus! I highly recommend staying here! Will definitely book here again when the time comes!

    The hotel is general was not fresh. As soon as you walked it you could feel the humidity but the rooms were really cool and fresh so it worked out!(:

  • Excellent
    Apr 2016
    10.0

    A clean, safe place with friendly and helpful personnel . Good location. Easy access to the beach nightlife.

  • Excellent
    Mar 2015
    10.0

    Didn't want to leave!

    The place was amazing. Everyone was there to help you and please you. We had troubles with rooming situation and Irvin helped us out so much. He was able to fix our situation and be super friendly about it the whole time. We went over spring break weekend, but the hotel was pretty good about quieting people down during the night so we got a great nights sleep each night! The hotel itself is amazing. It has a great beach, staff, pool, super clean, food, and drinks. I was there for six days and had a blast the entire time!

  • Okay
    Feb 2015
    4.8

    Mehh - I would not stay here again

    The resort was very average. The location was amazing. It is on a clean part of the beach. They provide cabanas on the beach. And when you leave the resort you are a very quick walk to all the bars and restaurants.

    We traveled with a wedding party and were able to see the resort where our friends stayed. Although this resort was average in appearance, it was WAY over priced (compared to where our friends stayed and what they paid). The all inclusive is NOT included if you book through a third party (kayak, orbitz, expedia). When we got to the hotel is was $240 additional per person even though the hotel is advertised as an all inclusive on Kayak. Our view was of the loud banging construction that woke us up at 5am each day. When I called to see if we could move rooms, I was told we could get some ear plugs. The construction was loud and early! There is no hot tub at all. The resort is very small. Also, the house keeping staff skipped our room one day, on another day they charged us $100 for spilling a cocktail on the comforter.

  • Good
    Aug 2014
    7.3

    The beach

    The wait time in the reception ... And you can feel the sun inside of the lobby

  • Excellent
    Jul 2014
    10.0

    The pool area was amazing with lounge chairs built into the pool so laying on one , the water just covered my body---nice

    Open air clubs full of partners and loud thumping music could be heard in the room at night

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About

Overview

With a stay at Krystal Grand Punta Cancun in Cancun (Zona Hotelera), you'll be steps from Caracol Beach and Forum Beach. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8.2 Excellent

Based on 4,375 reviews

9.4

Location

9.2

Beach

6.3

Food

4.6

Comfort

Things to know

  • Friendly service
  • Great view

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Parking
Fitness centre
Pool
Free Wi-Fi

Photos

Krystal Grand Punta Cancun - Cancún - Banquet hall Banquets (2)
Krystal Grand Punta Cancun - Cancún - Bar Bar (1)
Krystal Grand Punta Cancun - Cancún - Bathroom Bathroom (1)
Krystal Grand Punta Cancun - Cancún - Beach Beach (1)
All photos (30)
Restaurant (4)
Pool (6)
Banquets (2)
Bedroom (2)
Building (2)
Patio (4)
Bar (1)
Lobby (1)
Outdoors (2)
Beach (1)
Gym (1)
Conference (2)
Bathroom (1)
Hotel amenity (1)
All photos (30)

Location

Most popular landmarks

  • Delphinus Punta Cancún 263 m
  • Forum Beach 295 m
  • Playa Caracol 0.5 km
  • Playa Chac Mool 0.9 km
  • Cancun Golf Club at Pok Ta Pok 1.9 km
  • Playa Tortugas 2.8 km

Cancún travel guide

Learn about Cancún on KAYAK

Getting around

Cancun 17.6 km
Playa Del Carmen 66.9 km

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