Overview

Hôtel Mercure Caen Centre Port de Plaisance
Top City Hotel

1 rue de Courtonne, 14018 Caen, Lower Normandy, France
+33 2 31 47 24 24

AED 346+

Overall guest ratings

8.0/10 Good
Based on 736 reviews

Review highlights

  • 9.0
  • 8.5
  • 7.8
  • 5.4

Good to know

  • Comfortable beds

Nearby

    show all

    About

    Located in the heart of Caen city center, overlooking the marina, the Mercure Caen Centre hotel is the ideal base from which to visit the D-Day sites and the Caen Memorial. This air-conditioned establishment provides a peaceful atmosphere by offering modern, comfortable rooms and a fitness room. Relax with a drink in our lounge bar. For business or for a few days of relaxation, this Mercure hotel is perfectly suited to your needs.

    Less More
    accorhotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Coffee shop
    • Airport shuttle (surcharge)
    • Parking (surcharge)
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 736 reviews
    • 9.0 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      9.4 "94% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      9.1 "91% thought the service was very professional."
    • 7.8 "Good breakfast."
    • 7.2 "Internet works."
      7.2 "72% said the wifi quality was great."
    • 5.7 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 5.4 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
      5.0 "Only 50% thought the shower was ok."
      5.0 "Only 50% thought the air conditioning was adequate."
    • 4.4 "Vibe wasn't good."
      2.9 "71% criticized the unstylish hotel."
      2.8 "Unfriendly atmosphere, according to 72%."
    • 3.2 "Terrible amenities."
      3.4 "66% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      3.3 "67% thought the facilities needed updating."
    View all review categories

    Overall rating

    8.0 Good
    Based on 625 reviews
    • 8.8 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      9.2 "92% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      8.7 "87% thought the service was very professional."
    • 7.9 "Good breakfast."
    • 6.9 "Bar is ok."
    • 5.4 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 5.2 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
    • 4.4 "Vibe wasn't good."
      2.7 "73% criticized the unstylish hotel."
    • 3.2 "Terrible amenities."
      3.3 "67% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
    View all review categories

    Overall rating

    7.3 Good
    Based on 14 reviews
    • 9.0 "Terrific location."
    • 8.7 "Great service."
    • 8.0 "Breakfast is good."
    • 4.8 "Rooms are not good."

    Overall rating

    8.0 Good
    Based on 95 reviews
    • 9.1 "Terrific location."
    • 8.4 "Great service."
    • 7.9 "Good breakfast."
    • 7.1 "High comfort."
      7.3 "73% thought rooms were spacious."
    • 5.7 "Rooms are ok."
    • 2.9 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    More

    Photos
    Map

    Map

    Close