Overview

Hôtel Mercure Caen Centre Port de Plaisance

1 rue de Courtonne, 14018 Caen, Lower Normandy, France
+33 2 31 47 24 24

AED 346+

Overall guest ratings

8.0/10 Good
Based on 761 reviews

Review highlights

  • 8.7
  • 8.6
  • 4.9
  • 4.5

Good to know

  • Comfortable beds

Nearby

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    About

    Located in the heart of Caen city center, overlooking the marina, the Mercure Caen Centre hotel is the ideal base from which to visit the D-Day sites and the Caen Memorial. This air-conditioned establishment provides a peaceful atmosphere by offering modern, comfortable rooms and a fitness room. Relax with a drink in our lounge bar. For business or for a few days of relaxation, this Mercure hotel is perfectly suited to your needs.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Coffee shop
    • Airport shuttle (surcharge)
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 761 reviews
    • 8.7 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      9.3 "93% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 8.1 "Breakfast is good."
    • 6.4 "Internet is average."
      6.4 "64% thought the wifi quality was ok."
    • 5.1 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
      5.0 "Cleanliness of the bathroom was average, said 50%."
    • 4.9 "Rooms are not good."
      3.2 "68% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      1.6 "84% found problems with the furniture."
      2.3 "For 77%, the rooms looked old."
      4.3 "57% had problems with the shower."
      2.7 "Air conditioning was criticized by 73%."
    • 4.5 "Vibe wasn't good."
      3.6 "64% criticized the unstylish hotel."
      3.2 "Unfriendly atmosphere, according to 68%."
    • 3.7 "Value below average."
    • 3.0 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      3.8 "62% didn't like the architecture."
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    Overall rating

    8.1 Excellent
    Based on 669 reviews
    • 8.8 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      9.1 "91% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
    • 8.4 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 8.0 "Breakfast is good."
    • 5.2 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
      5.0 "Only 50% said rooms were clean enough."
      6.3 "63% thought the bathroom was big enough."
    • 4.9 "Not very clean."
      3.4 "66% thought it was rather dirty."
    • 4.4 "Vibe wasn't good."
      3.3 "67% criticized the unstylish hotel."
    • 2.9 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
    View all review categories

    Overall rating

    7.3 Good
    Based on 22 reviews
    • 8.8 "Great service."
    • 8.7 "Location is great."
    • 8.2 "Breakfast is good."
    • 4.4 "Rooms are not good."

    Overall rating

    8.0 Good
    Based on 68 reviews
    • 8.8 "Location is great."
    • 8.6 "Great service."
    • 8.1 "Breakfast is good."
    • 6.5 "Average comfort."
      6.5 "Only 65% said rooms were big enough."
    • 5.2 "Rooms are ok."
      6.5 "Only 65% said rooms were big enough."
    • 2.8 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    data provided by TrustYou

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