Recent reviews
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8.0
The staff were remarkably helpful and happy to assist with our questions about where restaurants were located and made phone calls on our behalf. They were also flexible with allowing us to check in early as we had a 3am flight into Beirut. The shower had poor pressure and was never hot which was slightly frustrating as we had a long stay there.
review from KAYAK -
5.0
Very spacious and clean room. Central location in Hamra/ Beyrouth. Safety is an issue. When I wanted to switch on the lamp I touched accidentally the uninsulated wire of the lamp and got an electric shock! Not to mention that this is not even ok in a youth hostel but in a 4 star hotel? We informed the hotel (they even didn´t apologize) and asked them to fix the lamp but when we came back 8 hours later nothing had happened which made us really angry, Only then when we complained again and told them again that this is not okay and we expect them to avoid any danger for their guests and reminded them that normally a hotel should at least apologize when they do mistakes they started working on the problem. In the end we got a discount and they managed to apologize to us. But is this really a 4 star hotel?
review from KAYAK -
5.7
Very simple hotel and room. Staff friendly enough, room was clean and serviced daily. Loud neighbourhood however that can't be helped. Good location.
review from KAYAK -
5.3
Good location, good rates, friendly staff and very clean. All good as far as I am concerned. I'd have benefitted from some information about the 100s of TV channels.
review from KAYAK -
5.0
The staff. They were very friendly and helpful , especially when asking about sight seeing trips. Although we had a kitchen, there was no equipment in it. Not even a glass to drink from. Tea and coffee making facilities were a big miss, especially after a long day sight seeing. No complimentry water was also not good, especially when you are in a hot country where you cannot drink the tap water.
review from KAYAK
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5.0
Very spacious and clean room. Central location in Hamra/ Beyrouth. Safety is an issue. When I wanted to switch on the lamp I touched accidentally the uninsulated wire of the lamp and got an electric shock! Not to mention that this is not even ok in a youth hostel but in a 4 star hotel? We informed the hotel (they even didn´t apologize) and asked them to fix the lamp but when we came back 8 hours later nothing had happened which made us really angry, Only then when we complained again and told them again that this is not okay and we expect them to avoid any danger for their guests and reminded them that normally a hotel should at least apologize when they do mistakes they started working on the problem. In the end we got a discount and they managed to apologize to us. But is this really a 4 star hotel?
review from KAYAK -
5.7
Very simple hotel and room. Staff friendly enough, room was clean and serviced daily. Loud neighbourhood however that can't be helped. Good location.
review from KAYAK -
5.3
Good location, good rates, friendly staff and very clean. All good as far as I am concerned. I'd have benefitted from some information about the 100s of TV channels.
review from KAYAK -
5.0
The staff. They were very friendly and helpful , especially when asking about sight seeing trips. Although we had a kitchen, there was no equipment in it. Not even a glass to drink from. Tea and coffee making facilities were a big miss, especially after a long day sight seeing. No complimentry water was also not good, especially when you are in a hot country where you cannot drink the tap water.
review from KAYAK
