Cons (-) Very small rooms, nothing like the photos advertised! It’s was not worthwhile to pay for that amount of money!
4 stars
Hotel Canoe and Suites
Photos of Hotel Canoe and Suites
Overview
At the foot of Tunnel Mountain, Inns of Banff provides a comfortable base in Banff and features a Jacuzzi, an indoor pool and a sauna. Some of the premium facilities at this 3-star hotel include ski equipment hire, ski passes and free Wi-Fi.
There are a variety of amenities available to guests of Inns of Banff, such as bicycle rental, a 24-hour reception and meeting rooms. Guests can also enjoy free private parking on site.
The hotel features rooms equipped with a flat-screen TV, cable/satellite channels and tea and coffee making facilities. They all boast an en suite bathroom where a hair dryer can be found.
Inns of Banff provides a varied dining experience with Wildfire Grill and Bear’s Den Lounge. A selection of dining options are also found nearby.
Set amongst the natural beauty of Canadian Rocky Mountain Parks World Heritage Site, the hotel provides a range of outdoor activities, including hiking. It is also minutes from Banff National Park.
Amenities at Hotel Canoe and Suites
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
Kitchen
- Electric kettle
- Oven
- Microwave
- Stovetop
- Tea/coffee maker
- Kettle
- Toaster
- Refrigerator
- Coffee machine
- Kitchen
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Linens
- Towels
- Free toiletries
- Shampoo
- Heating
- Body soap
- Air-conditioned
- Conditioner
Services and conveniences
- ATM on-site
- Business centre
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key card access
- 24-hour front desk
General
- Fireplace
- Seating area
- Sofa
- Landmark view
- Mountain view
- Storage available
Bathroom
- Shower
- Bathtub
- Toilet
- Bathrobe
- Private bathroom
Dining
- Restaurant
- Bar/Lounge
- Vending machine (snacks)
- Dining table
Parking and transportation
- Free parking
- Ski shuttle (surcharge)
- Private parking
Pool and spa
- Hot tub
- Sauna
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- No smoking
Outdoor
- Terrace/Patio
- Balcony
Things to do
- Gift shop
- Bicycle hire
Health and safety
- Daily housekeeping
- Safe
Laundry
- Laundry service
Reviews of Hotel Canoe and Suites
9.0
Wonderful
1981 verified ratings
Wonderful
514
Very good
240
Good
421
Okay
237
Fair
303
Mediocre
129
Poor
137
Summary of reviews
Guests say
Guests appreciated the great location and value for the price, as well as the friendly staff and comfortable beds. However, many reviews pointed out issues with service, cleanliness, and the need for renovations. The lack of reliable wifi and parking availability were also common complaints.AI-generated from customer reviews
Sort by:Most recent
Score by provider
9.1 out of 10
55 reviews
6.3 out of 10
21 reviews
All reviews
Cons (-) Old room, squeaky floor, noisy bed, paper thin wall, etc...
Cons (-) Unclean rooms, musty smell, no fan exhaust in bathroom.
Pros (+) The staff was nice.
Cons (-) The hotel was not clean and our bathroom smelled like mold. I know it is summer time in Banff but $250 a night for this place is insane. It’s the furthest hotel in town you can get. I would of been happier if it was clean and didn’t smell.
Pros (+) location is good
Cons (-) washroom was not flush,somebody used but the didinot flush,room was old and dark
Pros (+) The staff were fantastic. From check-in to dealing with an issue (rowdy guests), they were very professional and personable. The best staff member was the server handling the Sunday morning buffet. Very nice and welcoming and was very courteous to our family. The room was ok and the price point is good. The bed was comfortable.
Cons (-) The hotel is showing it's age. Stayed in the Swiss Village building and it needs to be updated. The bathroom flooring was peeling up, the bathtub drain was an issue (but fixed quickly by hotel staff), and the pool and hot tub are both in desperate need of updating (note: it looks like a few days later the pool was closed). Banff "needs to get better" in the sense that if attention isn't given to p...
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Pros (+) Offered more amenities than I expected and really for the price it wasn’t bad at all. In-hotel restaurants and bars, heated indoor hot tub, gift shop, and right in front of a major bus stop. For a no-frills hotel it was decent
Cons (-) There was an odor on the first night, had trouble “dialing in” the thermostat since it didn’t reflect the correct temp, and the lighting in the room was a tiny bit more dimmer than desired.
Pros (+) So excellent!!! By far the best customer service!!!
Cons (-) None
Pros (+) Great staff. Salim at the front desk was awesome
Cons (-) No air conditioning in rooms or restaurants. Sweat all night and can't keep windows open because of bright outside lights
Pros (+) The beds were comfortable, but it's just dated and made me feel like it wasn't clean and fresh like you want a hotel to feel. I was there two nights and am happy to be home in a clean feeling environment. I would never stay there again, but in an awful pinch it will do. It just needs to be updated. I would 100% spend the extra money and sleep elsewhere.
Location
600 Banff Avenue, Banff, AB TIL 1H8
What's nearby
- Banff Avenue0.4 km
- Tunnel Mountain0.9 km
- Canadian Ski Museum West1.3 km
- Canadian Mountain Holidays1.4 km
- Canada House Gallery1.5 km
- Whyte Museum of the Canadian Rockies1.6 km
- Banff Park Museum1.7 km
- The Banff Centre1.7 km
- Banff Springs Golf Club1.8 km
- Tunnel Mountain Drive2 km
- Buffalo Nations Luxton Museum2 km
- Bow Falls2.2 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Hotel Canoe and Suites
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.5 |
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Distance to city centre | 1.4 km |