highway noise can be a bit loud; perhaps more trees between the highway and the hotel would help screen the noise and would also improve the feel of the property. evening staff was great.
4 stars
Aiden Austin City Hotel
Photos of Aiden Austin City Hotel
Overview
Featuring a Jacuzzi and an outdoor pool, Best Western Plus Austin City provides well-appointed rooms close to Texas State Capitol. It also features a ballroom, an express check-in and check-out feature and a 24-hour business centre.
A 24-hour reception, luggage storage and an atm/cash machine are just some of the available services at the hotel. A fitness centre can be readily accessed by guests wanting to keep active while travelling.
Best Western Plus Austin City has 155 spacious rooms offering all the necessities to ensure an enjoyable stay. Each one comes with a flat-screen TV with cable channels, in addition to a private en suite.
Austin-Bergstrom International Airport is a 15-minute drive from the hotel. University of Texas at Austin, Circuit of the Americas and the McKinney Falls State Park are an easy drive away.
Latest deals for Aiden Austin City Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Aiden Austin City Hotel
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business centre
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
- Shower chair
- Accessible by lift
- Adapted bath
- No smoking
- Non-feather pillow
- Toilet with grab rails
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24-hour front desk
Bathroom
- Shower
- Bathtub
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
General
- Garden view
- Inner courtyard view
- Sofa
- Telephone
- Pool view
- Storage available
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Family friendly
- Cribs available
- Child pool
- Complimentary breakfast
Pool and spa
- Hot tub
- Outdoor pool
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Outdoor
- Terrace/Patio
Things to do
- Gift shop
Fitness
- Fitness centre
Reviews of Aiden Austin City Hotel
8.2
Very good
1868 verified ratings
Wonderful
989
Very good
357
Good
272
Okay
86
Fair
56
Mediocre
33
Poor
75
Summary of reviews
Guests say
Guests appreciated the great location and friendly staff, often highlighting the nice pool area and good breakfast options. However, many expressed dissatisfaction with noise levels, bed comfort, and safety concerns in certain areas. Overall, while there are positives, several guests felt that improvements are needed in comfort and security.AI-generated from customer reviews
Sort by:Most recent
Score by provider
8.3 out of 10
103 reviews
8.5 out of 10
10 reviews
All reviews
Pros (+) Great location, clean room, excellent customer service! Would stay again.
Pros (+) Great location, large variety breakfast buffet and a large outdoor pool area with plenty of towels.
Cons (-) Beds weren’t that comfortable.
Cons (-) keep pool clean at all times.
Cons (-) Room tended to get stuffy unless you had the air and fan on constantly.
Pros (+) Location was very close to down town and many other points of interests
Cons (-) The elevators were tiny.
Pros (+) I had a meeting near the capital and this hotel fit my budget. I took a back way that was faster than getting on I-35. Hotel has a nice appearance, room and bed was good, no complaints. The breakfast was average with a decent selection (powdered eggs) but the nice part was it's in the restaurant with plenty of room.
Cons (-) It's tough to get to because of where it's situated (one-way roads).
Pros (+) We enjoyed the central SoCo location. It was a perfect trip
Pros (+) Clean and updated rooms with a friendly staff. Great stay for the price.
Cons (-) A little confusions get to get to hotel room
Pros (+) Location was convenient
Cons (-) Boomed a king room on Kayak, was put in a room, with 2 twins, went back to the desk, after some explanations, was put in a queen room, with a discount
Location
2200 South I H 35, Austin, TX 78704-4436
What's nearby
- Lady Bird Lake1.9 km
- Neal Kocurek Memorial Austin Convention Center3.1 km
- South Congress Avenue3.5 km
- Sixth Street3.5 km
- ZACH Theatre3.6 km
- Paramount Theatre3.8 km
- Barton Springs4.2 km
- Barton Springs Pool4.3 km
- Texas State Capitol4.3 km
- Frank Erwin Center4.7 km
- Deep Eddy Pool5.5 km
- University of Texas at Austin5.5 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Aiden Austin City Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.2 |
|---|---|
Distance to city centre | 5.0 km |
Nearest airport | Austin Bergstrom |
Distance to airport | 8.2 km |