|Top route||Tel Aviv Ben Gurion Intl to Eilat Ramon Intl|
|Top airport||Tel Aviv Ben Gurion Intl|
I liked: Helpful, informative, pleasant crew. Could be Better: Check in. Stowage space General cleanliness especially toilets. Ugh!
It became a standard of this company to delay it's scheduled flights by hours! One to two days in advance, a notice of one hour delay is issued, then - at the airport, another 2 to 3 hours are occurring, at our outbound as well on our incoming flights. Be advised that this is to be expected. Furthermore - do not expect any transparency or explanation or just pure information from the company's reps on location, nor any other compensation or just a coupon for a snack or drink. It's probably just not part of the company's relation with it's clients.
Pros: Lousy service
Cons: Free light drinks
Pros: New aircraft, had a VOD service in your own device, also optional paid WiFi. We were offered water during the flight. The price was good and everything went smooth.
Cons: Security in PRG airport is done at the gate - after the duty free shops, so there's no way to go back. No toilet or water fountain at the gate area after security - only a vending machine is available and benches. You can bring liquids bought in the duty free shops only if you ask at the cashier to get it packed in a special bag. That's probably not the airlines fault, but it is something to note when departing from PRG. The check in process is also very slow, that is due to Israeli security questioning, the line gets all around the terminal.
Cons: It was a terrible flight in most of the citiries
Pros: The crew was amazing and flight was comfortable. Leg room fine. They turned off lights so we could sleep.
Cons: Seats could use a bit more padding.
Cons: Flight was delayed more than 2 hours.
Cons: Arkia changed there flight hour and no one updated me. I almost missed the flight. It was messed
Pros: The crew was nice It was ok for a short flight
Cons: There was a big delay and the airport boards weren’t updated The plan is small
Cons: There was a delay in flying The service was terrible And the airplane is old and uncomfortable. The flight attendants did not relate and really gave the feeling unpleasant
We had a delay of 9 hours
Pros: short flight
Cons: delay in tack off of 3 hrs without air conditioner and food
Cons: The delayed in departure
Cons: The flight took of right on time.The staff was very nice
Pros: boarding is terrible, luggage was damaged, staff is unfriendly.
Never with this Company again
Cons: Arkia replaced and sold the flight to other company . Seats were very very uncomfortable. the service was bad . boarding took lots of time .
Cons: Arkia airline was replaced by chezc low cost air lie . the gap between seats were the worst ever . the seat i front of you was on my knees . could not move the legs . boarding was late . boardinf anf disambarcking were by busses and not direct to airport !!!! low cost - no !! Its a fraud - we paid for regular Arkia flight and ended up with low low low service !!!!!
Pros: Good price, nice crew, on time. Pay less? Don't expect much.
Cons: Very old plan, small seats, poor website (manage your trip)
Pros: CHECK IN
Cons: NOT COMFORTABLE SITS
בסדר לא יותר מזה
Cons: מושב בו ישבתי היה גרוע כיסאות בשורה 14. מה זה הדבר הזה כסא ללא יכולת כיוון
Cons: I was hospitalized and had to change the travel dates. Arkia refused to change my travel dates even though it was 2 weeks before the initial flight.
too late too cold
Pros: the mail about the schedule Update prevents wasted time in the airport If you had sent an e-mail on the second delay we would have stay at the hotel and not falling asleep on the carpets in a cold, closed airport.
Cons: There was another delay after the timing update, it would be nice if you could update it again. A night out at a cold airport , all the shops closed is really unpleasant. In the plane there were not enough blankets for all three of us! and it was very cold all the flight. When we turned to the staff they told us they were sorry and the blankets run out ... They could not find us even one blanket we could share...
Tank you for the mail about the delay
Pros: The mail about the delay
Cons: 3 hours delay Leaking AC Delay on arrival-waiting on ground for available spot in airport and finally being transferred via busse which took another 20 min. Very loud and annoying noise during flight (and I had my share of flights...)
Cons: Food had to be specially requested and was not given automatically as customary. So I almost missed the meal.
Waited in line 2:40h for checkin
Cons: We (me, one pregnant wife and two kids) had to wait 2:40h in line for check-in in spite we arrived 3 hours prior to departure to the airport. There was no way to do the check-in online. Security have asked everyone to open their suitcases before depositing them in the check-in. After check-in we had to run through the airport to the gate as check-in completed only 20 minutes before departure. Because of the line and the lack of online check-in we got lousy seats at the end of the plane. The flight itself was lousy as well. It was a night flight but there was light for most of the flight and noise due to the insistency on serving cold sandwiches. After landing we had to wait more than an hour to get the luggage. One of the worst flights ever!
Pros: The crew was great . I was seated on Exit seat . long legs .
Cons: to noisy . especially all the selling of duty free goods .
On board Arkia flights, cabin baggage should not exceed 55x40x20cm. If your hand luggage is bigger, the Arkia assistance team will most likely ask you to pay extra for checked luggage.
Arkia offers direct flights to 17 cities in 13 different countries. Eilat, Tel Aviv, and Larnaca are the most popular cities covered by Arkia.
Arkia concentrates most of its flight operations in Tel Aviv.
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