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Loved: The pool/hot tub (open 24 hrs), the restaurant K'ya is delicious, the lobby is very nice, the hotel staff were pleasant, there are 2 shuttles that go to Disneyland, our beds were very comfy, overall I feel it was a good value. Hated: The size of the bathroom, they charge $10/day for parking, it's a little too far to walk to the Disneyland entrance, the room was not decorated and looked like it needed to be remodeled (in their defense I think they are in the middle of remodeling but hadn't gotten to the 5th floor yet).
I thought the lobby and the hotel restaurant were fabulous! The restaurant had a wide variety of food all $10 and under. The quality of the food was amazing, aned room service was very affordable. This along with the price of the room made the whole trip a treat! The pool looks very inviting though we didn't have time to enjoy. Our room's air conditioner was a little old and loud, but it did nto disturb us enough to complain.
Location is walking distance to Disneyland. Advertised 24 hour pool was closed without notice on website during our stay. Because this was the main reason I stayed here over other nearby places, I requested a voucher for breakfast, which I was given and appreciated. I was then scolded by staff for taking the wrong, hot breakfast and told that i was only entitled to bread and fruit.
A Very Pleasant Stay . A Good Restaurant . Very Pleasant and helpful Staff.
We celebrated our 40th wedding in July of 2005 with 38 of our family & friends from around the country--our annv date is 8/15/65 but because of conflicts we had it in July--this is our 45th and we celebrate in Oct because of a wedding in Laguana Beach where we stayed in a sister hotel. The traffic is noise is constant
The location was idea and the staff could not be more helpful. A great place to stay and I would highly recommend.
Rate was reasonable, terrific pool, bar and free computer facilities. Walking distance to disney land.
The restaurant was very good and very inexpensive. The bed was comfortable and the large, flat screen TV was quite nice. The staff was exceptionally friendly and helpful. I believe that my only complaint would be that the (complimentary!) wireless internet signal was a bit spotty. There were a number of times that I was either unable to get a signal or it was so slow that it was unusable.
Great hotel, cleanliness was great, staff were extra nice, for a big hotel close to Disneyland it was not overly crowded Hotel has no shuttle to Disneyland, this is probably the only one downside
Location was great. The shower could use some updates.
We liked everything from parking, check in, room and the distance from Disneyland. A/C didnt work and mini fridge didnt work. My sushi was ruined and my bottled water was hot. The room was hot but we were so exhausted from 12 hrs of walking that we slept. A bit disappointed for almost $400 for 2 nights.
We had a great stay! We had the same maid each morning that greated us in the hallways. Construction was going on next door but never heard anything because it was on the side with a view and that was the opposite side than us. Starbucks in the lobby! The only bad thing was the outlets in the room were spotty. You had to wiggle it just right to get to work and one morning I woke and my phone was dead, so missed an hour at the park because of it. We also had a ding in my new car's fender the first night there, inconsiderate driver. Might be worth valet parking. But not hotels fault. Just wish I knew who did it. Other than that everything was very nice!
Close to Disneyland The in house restaurant has aweful service. I went when there were less than 10 customers and never had water or even saw our waiter. Other tables were requesting their waiter. Not a good experience. I wont stay here again.
Room was spacious and clean, pool area was great with a bar where you could purchase drinks and snacks. Small balcony over looking the palm treed pool area was nice in the evening The hotel is an easy walk from the Disney parks, downtown entertainment and the Anaheim Convention Center.
Location to Disneyland. The A/C did not work in the room, as soon as we walked in the hotel room there was a strong weird smell. We had to leave the sliding door open to vent out the smell. Not to mention the ants roaming freely in the room. I also noticed a flaw in security, as in I cannot recall seeing any on the premises. One is able to walk through the hotel like nothing, I did not feel safe at this hotel.
Location. Quality not inpar with other Sheraton hotels
Pool Bed was uncomfortable. The hook behind the door was broken, the water sprinkler in the room look broken. Very basic hotel. WiFi didn't work. Then I was almost charged for it after I had been talking to staff about not being able to get it to work. Cable wasn't great. There is a store that sells food. We ordered a bagel and it was hard.
Very convenient to Disneyland. Clean, comfortable hotel, felt safe there. The cooling/heating system can only do either air conditioning or heating. I was cold and had to get a space heater to heat the room.
Room was cute, spacious, grounds are beautiful and location is prime. Shower pressure and temperature were fantastic. Room needs updating. While cute, every panel of the wallpaper is peeling off the walls. There was a makeshift cover for the fuse box that was falling off the walls with exposed screws. Windows opened to exterior building walls. There was only 1 nightstand by the bed, no conditioner, shower cap, or tea by the coffee pot. General condition of the furnishings were old and need to be replaced. They overcharged me for parking, normally $20/car/night, and couldn't figure out what the problem was after they had already charged my card on file. Parking is a nightmare and is small and cramped.
The online company I used for the reservation didn't get it to the hotel in a timely maner, and therefore check-in was delayed
Can't beat the location, an easy walk to Downtown Disney/Grand California. Well appointed, comfortable rooms. Nice staff and facilities.
Everything was great Clean rooms, great staff, price was just right, even the food was good ........ unfortunately there was a couple smoking pot at the stairs and the smell went inside our room I don't care if they smoke but I think they shouldn't done were there's young children around....
Friendly staff, walking distance to Disneyland Room quality and cleanliness subpar, basic amenities (rollaway bed, pack and play, wifi beyond limited speed on one day) all required an additional charge. The appeal of the price, location, and attractive online photos quickly dissipated once arriving to our actual room. Better off paying a little more for a premium hotel in the area which ends up being around the same, since they won't nickel and dime you the entire stay.
Proximity to work location Filthy room, mold, mildew and rot on most wood in room. Window facing major road in shower, thin walls, broken remote, old loud air conditioner, small black bugs under plastic cover on bed, overall unsanitary conditions and loud neighbors.
My kids of course loved the pool It did say it was across the street from Disneyland but it was behind the park and was way to far of a walk for my grandfather just to get to entrance.
Courteous, professional, friendly staff. Quiet rooms. Weak wi-fi in the back rooms (10208) section.
The ambience is very nice , and a great resort style pool area to recover after a day at Disneyland! Asked for extra towels and never received them
Location was spot on for Disneyland. I like it even better than the hotels on Harbor for this. Staff was friendly and room and facility were clean. They had a party in the restaurant but we were really pleased it wrapped up before 10 Room was really stale smelling and everything we have smells like that. Bed was really saggy and uncomfortable. broken stuff in the bathroom, Generally needs an update. We were also looking forward to a jacuzzi soak after our run but there wasn't one.
The room was not clean. With hairs in the shower of previous guests and I found a cockroach inside the room
Our spacious room and hardwood floors. Limited amenities. The parking fees and taxes. 27.00 total with ridiculous fees!
I paid when I was there I was charged and then I get home and check my account and it was charged $128 + $14 when I call and ask why I was charged $14 they say for a parking fee I wasn't ever aware of a parking fee when I checked in no one told me nothing about a parking fee
Bed was very uncomfortable and squeaky.
Location. There's a lounge within the bar where Antonio works. He's great. Convenient walk to some close eats. There's a game Room and exercise area for those who like that. Slow elevators. No breakfasts served. Pool is reportedly heated, but I would venture it isn't unless there's enough demand for it. Shower would fluctuate wildly in temperature and pressure.
Rooms Paying for parking and breakfast! You basically pay for everything . The first time a hotel didn't give free parking or free breakfast
Staff is friendly. Room was small. Bed, pillows and comforter need some upgrade! Got a single King but was like a queen size. Not recommended! Disappointed.
The decor was very beautiful and modern. We liked that there was a Starbucks right inside the lobby and there was also onsite laundry facilities and a heated pool. Also, the location was ideal as there were lots of dining choices within walking distance. It was an added bonus that if we wanted we could park our car in guest parking and walk the mile down the road to Disneyland. (Parking at Disney is $18.00) The hotel didn't provide any informational flyers explaining how our complimentary breakfast worked, which is contracted through Starbucks downstairs. I didn't have a way to make hot water in the room. (I usually pass water through the coffeemaker to make hot water, but the models provided in the room made that impossible.) And, it would have been nice if there was a complimentary shuttle service to and from Disneyland so we wouldn't have to walk.
The extra cost for breakfast is definitley worthwhile to get when booking.
I really liked the friendly staff and the amount of space we had in the unit, along with the fully equipped kitchen. The only thing I would change was the room had a slight smell of pet urine, maybe the previous occupant had a pet I am unsure. Once we opened the windows and aired out the room for a few hours while away at Disneyland the smell went away.
This staff was ok The room had mosquitos, and spiders. The carpet was filthy. The toilet hissed every time you flushed it. They also charged my credit card $100 for a hold. They had a pile of old beds that were stained in parking spaces. Worst experience every. Don't go!!!
Unit is comfortable , staffs are friendly , good location.
This guest did not leave comments about this hotel.
We rented 2 rooms at Dolphins Cove-- one for us and one for our daughter husband and 3 children- my major concern rests with the other room( 819) The Wyndham staff managing the facility were very courteous- pleasant helpful and genuine. The location was selected as it was close to Disney. The grounds on our side featured weeds and dead grass- the other side was green grass and flowers. Our room was dated-carpet was worn out but was clean. Room 819 was filthy-carpets worn out-stained-....
Location, short walk to all your needs. Recommend the 2 Bedroom Condos, they are worth it!! Nothing really to say here.
Full kitchen, location.
large rooms, convenient location no
In the room we stayed we found several large roaches. Very disgusting.
Location is excellent bus ride away (20min) , lay out of room; we had 2 bed 2 bath which was perfect for our traveling family to get ready. Excellent for traveling with kids. I used kitchen to cook dinner twice. Target nearby was great. Had to wait over an hour to check in. Total inconvenience because we checked in later after coming back from Disney. Moving in our belongings late evening with a cranky toddler was no bueno. Filthy carpet as everyone mentioned. Just keep your shoes on!
Location and room size was nice and larger than expected. Kitchen was fully stocked with utensils. Bathroom was very tiny. Showerhead not adequate, especially for low water pressure. Air conditioner needs replacing, was very loud and damp in room, hence the moldy smell in room upon entry. TV channel selection was lacking. No daily maid service!
Close to everything The parking to register was a little tight for a big truck.
overall the pools + the room were OK no breakfast, not enough characters plqying with kids unless you make it at Goofy's
Traveled as a multi-generational family group. We greatly appreciated how soundproof this hotel is. Plenty of water pressure at the right temperature too. And enough elevators for minimal wait time. We could have used electrical outlets for cell phones at the bedside but this is a minor improvement suggestion.
Love the themes and decor, and the perks that come with staying at a Disneyland resort hotel. The headboard that lights up and plays music (and serves as a great nightlight) is lovely. We had a room in the Adventure Tower facing Downtown Disney this time, and while we didn't care about the view (in this case, plants from the Adventure garden blocked pretty much anything we could see from the 2nd floor), what we didn't like was how loud the music was from Downtown Disney. We also learned that although we could only see a tiny amount of fireworks from Disneyland, we could hear all of them and they were pretty much as loud as they are when you're in the park. I'm still shocked that my kids slept through the music and fireworks that first night. On our third night, the older one was still awake when they started and used earplugs to get to sleep. The live music didn't stop until 10 pm even on weeknights, which meant we didn't get to enjoy the peace and quiet of the room (after being in the parks all day) until then. If you're not bothered by noise, it won't be a problem, but if you are, consider requesting a pool-view room.
Our room was great, and so was every cast member. I couldnt buy the throw pillow which was on each bed.
Our stay was for our 30th wedding anniversary, and the hotel staff went out of their way to make us feel welcome, & special. Although the prices seem a little high for most people, our stay was very enjoyable. We will be returning in the future. The only negatives to our trip were the Disneyland Railroad, Haunted Mansion, and River Boats were closed. Also, I was looking for a Disneyland Railroad Engineer hat, but was only able to find a Conductor's hat.. Lastly, there were no hats for the Disneyland Monorail.
I pretty much LOVED everything about the Disneyland Hotel ... The hype is true We didn't get a discount with our Annual Passes