Overview

Hotel Citadel

Nieuwezijds Voorburgwal 100, 1012 Amsterdam, North Holland, Netherlands
+31 206 273 882

AED 504+

Overall guest ratings

8.0/10 Good
Based on 1,645 reviews

Review highlights

  • 9.5
  • 9.2
  • 7.7
  • 4.2

Good to know

  • Comfortable beds
  • Friendly service
  • Train station is close

Nearby

    show all

    About

    Putting you in a great location within just a 10-minute walk of New Church and Dam Square, Hotel Citadel offers an airport shuttle during limited hours for EUR 22 per person one way. Guests looking for a bite to eat can check out the coffee shop/café, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Rooms offer 24-hour room service, LED TVs, and free WiFi.

    Less show all
    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Concierge service
    • Laundry service
    • Room service
    • Bicycle hire
    • No smoking
    • Bar/Lounge
    • Parking
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Coffee shop
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.0 Good
    Based on 1,645 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      9.8 "98% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      9.1 "91% thought the service was very professional."
    • 7.7 "Good breakfast."
      9.3 "93% were happy with the price of the breakfast."
    • 6.8 "Internet is average."
      6.8 "68% thought the wifi quality was ok."
    • 5.1 "Rooms are ok."
      5.9 "Only 59% thought the shower was ok."
      5.1 "Only 51% thought the furniture was functional."
      5.3 "Only 53% said the rooms were modern."
    • 4.2 "Not very comfortable."
      1.6 "84% said rooms were small."
      4.1 "59% thought it was too noisy."
      3.3 "Air conditioning was criticized by 67%."
      2.3 "77% criticized the small bathroom."

    Overall rating

    8.1 Excellent
    Based on 871 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      9.7 "97% liked the proximity to sightseeing."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 7.8 "Good breakfast."
    • 6.8 "Internet is average."
      6.9 "69% thought the wifi quality was ok."
    • 5.1 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
      5.0 "Only 50% said the rooms were modern."
      5.5 "Only 55% thought the shower was ok."
    • 4.6 "Not very comfortable."
      2.1 "79% said rooms were small."
      3.6 "64% thought it was too noisy."
      3.3 "Air conditioning was criticized by 67%."
      2.1 "79% criticized the small bathroom."

    Overall rating

    7.9 Good
    Based on 312 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.0 "Breakfast is good."
    • 4.8 "Rooms are not good."
      1.6 "84% said rooms were small."
      4.4 "56% complained about the bathroom."
      4.9 "51% found problems with the furniture."
      1.1 "89% thought they were poorly maintained."
      3.2 "Air conditioning was criticized by 68%."
    • 3.7 "Not very comfortable."
      1.6 "84% said rooms were small."
      4.3 "57% thought it was too noisy."
      3.2 "Air conditioning was criticized by 68%."

    Overall rating

    7.4 Good
    Based on 16 reviews
    • 9.5 "Terrific location."
    • 6.4 "Average value."
    • 5.0 "Rooms are ok."
    • 4.0 "Not very comfortable."

    Overall rating

    7.8 Good
    Based on 444 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      9.8 "98% liked the proximity to shopping."
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
    • 7.3 "Good breakfast."
    • 7.1 "Internet works."
      7.1 "71% said the wifi quality was great."
    • 4.2 "Rooms are not good."
      1.2 "88% said rooms were small."
      3.9 "61% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
      3.1 "Air conditioning was criticized by 69%."
      4.7 "53% said the bathroom was dirty."
      2.2 "78% criticized the small bathroom."
    • 3.3 "Not very comfortable."
      1.2 "88% said rooms were small."
      3.8 "62% thought it was too noisy."
      3.1 "Air conditioning was criticized by 69%."
      2.2 "78% criticized the small bathroom."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Friendly service"
    "Train station is close"
    data provided by TrustYou

    Recent reviews

    All reviews
    Find reviews that mention:
    great location
    great location
    citadel
    single room
    amsterdam centraal
    minute walk from the train
    hot water supply
    like photo
    main tourist attractions
    close to central station
    large comfortable bed
    bed duvet
    bad backs
    yummy coffee
    smell of marijuana
    rooms small but adequate
    excellent value for money
    More
    Photos
    Map

    Map