Amarillo Motels

Booked through Expedia and when I arrived the young lady couldn't find my reservation. She just wouldn't help, said I had to call Expedia,so I did. I called them and they called her and walked her through process over the phone and she finally found the reservation. The whole process took about an hour or more. It would not have been that big of a deal except it was late, I had been driving all day and I just wanted a room. Also, I asked the same young lady if I could just book another room and she told me the hotel was full. Minutes later another person came in to book and the guy working at the counter said they had plenty of rooms to book.

Didnt realize it was a motel until we drove up, maybe i missed it in the description.

TREzATED very rudely by the desk clerk, kimi upon checking in she stated that I didn;t have a reservation and I politely showed her my confirmation number from you. Still was handled very rudely

Room was nice.. Check in counter was a lil rude upon arrival..

I didn't bother to check in when I pulled up and saw the poor condition of the motel. I drove on to Tucumcari and found a better, safer motel to stay in. I lost my non-refundable pre payment, but I'd rather be safe than sorry.

Nothing - the outside was nice, the inside was retro 1980 - and very cramped especially the bathroom. They did not have our reservation in their system. It caused us to worry as we were driving and the room was overpriced for what we received - a small low grade room.

It was cheap The noise level was very high! you could here the person in the next room talking in a normal voice. Ambulances were all night. No sleep.

Staff willingness to switch rooms for a quieter option. Do not eat at the Denny's next door-it is the worst place to eat I have ever encountered except for a breakfast place in N Alabama in which the waitress nor I could recognize the "food" on the plate-

It was cheap. I had low expectations because of the price. I just wanted a clean room for my family to sleep in. It was gross. My sons feet were black from walking on the floor barefoot. The floor hadn't been mopped in ages. My sister's room had a booger stuck to the back of the bathroom door, and reeked of cigarette smoke. There was hair in the sink and bathtub. We had to go to the store for Clorox wipes to feel comfortable using the bathroom. Cigarette burn holes in the bedding in both rooms. I won't go cheap again. You get what you pay for.

The location was good and had great access to the highway. The price was great for a good place to stay for the night. I had to park my trailer in the back lot, but they gave me an upstairs room in the front of the motel. There was hardly anyone at motel. The laminate wood floors were kind of interesting and I could feel my neighbor walking in his room.

Front desk clerk was very professional. Tub had pubic hair in as well as soap scum around it. Toilet had not been cleaned also towels had dirt on them. Not pleased at all with this place. I will never stay at another Red Roof Inn anywhere. My mother has an autoimmune disease and was with me. How very distasteful it is to be in a dirty room. Last but not least, The room was non smoking but yet there was smoke holes and it wrecked of smoke.

Location Outlets not working too small crowded

Nothing Everything

Cheap, friendly front desk, new floor n sink in room Noisy dogs, hair in tub, bathroom door rotted n would not close. Only 2 very flat pillows on each bed. Thin n well used towels. Sheets were extremely thin from so much use n not sure how clean because there was debris in one of the beds.