Traveller reviews
Overall rating
7.3
Good
Based on 25 reviews
Boarding
8.0
Comfort
7.1
Crew
8.4
Entertainment
6.7
Food
6.0
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Air Transat information
| IATA code | TS |
|---|---|
| Routes | 241 |
| Top route | Toronto Pearson Intl to Montreal Pierre Elliott Trudeau Intl |
| Airports served | 62 |
| Top airport | Montreal Pierre Elliott Trudeau Intl |
Air Transat traveller reviews
Pros
"Excellent crew and good food."
(in 94 reviews)
""Good flight, no incidents.""
(in 56 reviews)
""The flight attendants friendly,.""
(in 56 reviews)
Cons
"Seats are way too small."
(in 22 reviews)
"Flight delayed 3 hours."
(in 9 reviews)
"Two hour delayed take off."
(in 8 reviews)
Recent reviews
Traveller rating
193
158
112
81
0
Find reviews that mention:
direct flight
flight attendants
overnight flight
crew was friendly
food was good
entertainment system
seats were uncomfortable
movie selection
video screens
hour delay
flight was delayed
comfy seats
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6.0
Honestly. Seats are so extremely uncomfortable I could not even sleep a wink on my whole flight. Not too mention I had a lady sitting beside me who was extremely sick so my whole flight I was trying to stay as far away as possible in the small seat.
review from
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10.0
To be honest I will not change a thing great experience all together
review from
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8.0
Checkin lines were long like everywhere but may not be airlines fault. From there on it was an excellent flight.
review from
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6.0
Baggage handling could be more carefully bag was damaged
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8.0
Check in, baggage, comfort
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4.0
The flight got delayed 6 hours later without previous notice. The plane was old, there was no TV or spot to charge your devices which is useful on long flights.
review from
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6.0
Air Transat was pretty nice. The plane was nice and spacious and the pilot kept us up to date with delays. Problems were with the airports. Delays getting on and off, although very friendly staff in both airports. Will travel from Heathrow next time
review from
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2.0
Overall the flight was okay but it delayed in Paris for 2 hours and when arrived we stuck in the plane 45 minutes more. Very upsetting
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8.0
Flight overall is good. Seats are old and need better cushions. The airline should limit what a passenger can board in terms of food because there were a lot of smells inside the aircraft. Maybe increase the diversity of options in food and make the price more accessible for families could be an option.
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10.0
Snacks. Water is pretty basic.
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8.0
Transat is always a perfect alternative to transatlantic flights!
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8.0
Would be nice if they could have a wifi service onboard and also if they had a food menu other then the one you have to pay !
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8.0
Great stewardesses.
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10.0
.Bigger planes ;-)
review from
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6.0
Cons: Baggage included ..the return to be certain, not be on standby when it was initially booked as a two way flight.
review from
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2.0
Pros: Nothing
Cons: The city I went to was locked down due to covid. Neither the airline nor budget air helped me get a refund before the flight took off.. Still waiting to hear back...review from
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9.6
Pros: Nice crew, comfy seats, good communication from Captain, efficient boarding
Cons: It was all finereview from
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8.0
Pros: The staff did their best with controlling passengers who were a bit difficult. Overall a good experience.
Cons: Implement the row by row getting off the plane. The flight back to Vancouver people were standing in the middle isle grabbing their carry on and waiting to get off the plane.review from
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10.0
Pros: Cleaniness, spacious seats, entertainment screen and Off course crew was very helpful.
Cons: Food.review from
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9.0
Pros: Air hostess’ were really nice
Cons: No snacks offeredreview from
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3.3
Pros: Friendly crew
Cons: Seat wasn't reclining and was very uncomfortablereview from
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10.0
Pros: Crew amazing
Cons: Nothing. Always accommodating.review from
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9.0
Pros: Very well organized on check in...
Cons: They ran out of most food selectionsreview from
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10.0
Pros: Food was good
Cons: More ice was needed in my drinksreview from
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7.3
Pros: Staff in Cancun were excellent. I recently had hip replacement and they approached me to provide wheelchair thru departure process and got me to departure gate.
Cons: More help in Montreal with automated declaration system etc for people that are not frequent travellersreview from
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7.0
Cons: Entertainment section is poor. Wifi reception is terrible
review from
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6.0
Pros: Yes for thé seat
Cons: Bene avisé for thé Velay and ont at thé airport 6hrs lostreview from
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5.6
Pros: We (my wife and I) are able to sear together in a two-seat configuration.
Cons: Seat space and even worse when people in front of us move the seat back...I, as a rule, do not want to bother those behind so, as a rule I do not move my seat from the upright position..review from
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4.0
Pros: The flight attendants friendly,
Cons: Limit of three bags is understandable but no solution offered when the time to board happened,review from
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10.0
Cons: Air Transat was awsome
review from
Air Transat FAQs
What is Air Transat's carry-on size allowance?
Where does Air Transat fly to?
What is Air Transat’s primary hub?
How does KAYAK find such low prices on Air Transat flights?
Flight status
Air Transat route map
Top airports served by Air Transat
- Montreal Pierre Elliott Trudeau Intl Airport (YUL)
- Toronto Pearson Intl Airport (YYZ)
- Punta Cana Airport (PUJ)
- Cancun Airport (CUN)
- Québec City Airport (YQB)
- Paris Charles de Gaulle Airport (CDG)
- London Gatwick Airport (LGW)
- Fort Lauderdale Airport (FLL)
- Vancouver Intl Airport (YVR)
- Calgary Airport (YYC)
- Orlando Airport (MCO)
- Lisbon Humberto Delgado Airport (LIS)
- Varadero Juan Gualberto Gomez Airport (VRA)
- Cayo Coco Airport (CCC)
- Puerto Plata La Union Airport (POP)
Air Transat contact information
- TS IATA code
- +1-514-636-3630 Call
- airtransat.com Visit
Overview of Air Transat
If you and your family will be flying Air Transat, there are several advantages for you to benefit from, including complimentary pre-boarding and a free surprise during your flight, such as coloring materials or an activity book. To receive these perks, simply go to the family check-in counters that can be found in participating airports, like London Gatwick, or speak to an airline employee before boarding your flight.
While Air Transat operates flights to over 20 destinations across the world, it is considered to have three primary hubs, which are the cities of Toronto, Montreal, and Vancouver.
To keep you busy during your travels, the airline offers several entertainment options that vary depending on what aircraft you are flying. One example is an app that can be used to directly download your preferred content, such as movies, shows, and podcasts, to your cellphone or laptop either before you board the plane or once your flight has taken off.
When flying with this airline, there are several classes for you to choose from, including Club Class, Economy Class, and Option Plus. If you are looking to fly as affordably as possible, opt for Economy Class, an option that will provide you with standard amenities, like in-flight entertainment and light drinks and snacks. To provide yourself with a bit more comfort, there is Option Plus, a choice that allows you to select your seat ahead of time, check one bag for free, and take advantage of priority boarding. Club Class is convenient for those that would like extra comfort and luxury, as it comes with two free checked bags, a complimentary gourmet meal, and spacious seats.
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.