Cons: response: less than 50 passengers, still you have to ask the staff for something over and over again.
Gate, got off in the ground and had to wait outside for carry on luggage...it was very cold
Oct 23, 2016
Cons: Plane was 3 hours late boarding. It kept getting delayed 15 minutes at a time. The waiting area was way too pitiful to handle this and other delayed flights. The gates had the most convoluted path to get too with very narrow almost single file hallways and stairs. Nothing about the facilities was good.
Oct 22, 2016
Pros: Good crew
Cons: Plane was late, only had water
Oct 21, 2016
Cons: Flight cancelled. No reason given. Terrible delays at customer service counter and on phone. Terrible customer service.
Oct 20, 2016
Pros: AC MSP to Toronto
Cons: Very small CRJ with tiny overhead bins. No headroom or legroom.
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