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Boarding Thoughts

Cons: The line for checking in was very long and the workers were very slow and not too friendly. The boarding was carried out in a first come first serve way. People started a line and instead of calling passengers by number groups, those in charge did nothing! So, my husband and I waited and noticed that people were boarding as is.

Cons: no entertainment.

Interesting experience with new airline

Pros: Got Shuffled off by British Airways onto them the seats were good and the plane was new model

Cons: Staff did not know how to behave when asking you a question, seemed upset and your comfort was none of there concern.

My thoughts on Aer Lingus.

Pros: All was ok on trip. We didn't have food or drink.

Cons: The trip while 10mins late leaving was ok. The big problem I felt was we were going to a funeral and 2 booked Monday and 3 booked Tuesday. We are 3 retired ladies and had to pay €276 each while the 2 men paid €150.

Worst Flight I Have Taken Ever!

Cons: When I sat down at my seat, the entertainment screen froze. I kept telling the flight attendants to help me out and they kept resetting my screen but nothing happened. So they gave me a complimentary Wi-Fi card, but there was no service or wifi available. One flight attendant tried to help and said he would come back. 45 minutes later... he never came back! I pressed the call button to get the flight attendant's attention, and no one came for an hour and a half! They saw the light above my seat, but they just kept walking past me! I raised my hand to get their attention, but they ignored me and walked right past me! I appreciate the fact that they were trying everything they could do to help me out, but when they started ignoring me every time I asked them for help...that was just rude and my anxiety began to rise! Worst flight experience I have ever encountered.

Pros: I liked doing immigration in Dublin rather than Chicago, even though the process was lengthy. We couldn't understand why, having done the automated system, the process was virtually repeated at the immigration desk. Queues were very long.

Cons: As above plus my husband's seat arm was broken. The inflight entertainment system was a joke. Back of seat screens fitted but not working. Very distant ceiling screens and only one working before the whole system failed. Not acceptable on a long flight.