They over booked the rooms
I arrived from nyc at 10pm After 14 hours of travel I arrive at the hotel. They told me they are sorry but I don't have a room. I pre paid for the room. They made me wait for over 1 hour in the lobby before getting me a room at a different hotel. They didn't offer anything to eat or drink Simply said please wait we will call you when we find a room.
They didn't have a room a pre paid for after 14 hours of travel
Located in Abu Dhabi (Yas Island), Centro Yas Island is within a 10-minute drive of Yas Marina and Yas Waterworld. Featured amenities include complimentary wired Internet access, limo/town car service, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Based on 6,225 reviews
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