|Top route||Lome to Accra Kotoka|
The crew and the professionalism.
Boarding confusion, just asked for a cup of water and the crew answers was shocking
Retard cuisant et criard. Inadmissible. Corruption et pratique non recommandable du personnel chargé de faire le Check des billets avant de passer au comptoir d’enregistrement. La dame qui me recevait voulait à tout prix me coller pour se faire d’argent. L’avion devrait faire escale à Douala donc on ne descend pas au sol. Pourquoi me demander où exiger que je devrais avoir un visa sur le Cameroun. C’est inadmissible. J’allais au Tchad et elle sait bien que je n’avais pas non plus besoin de visa compte tenu des accords de réciprocité entre état. J’avais mon visa et pourtant elle insistait. Ce qui était marrant ces collègues étaient complices. J’ai dû hausser le ton et l’insulter proprement. Mon adrénaline a monté. Trop de corrompus et moins de gens intègres dans vos rangs que ce soit à Cotonou et surtout à Accra. A Cotonou à l’agence principale, il vous faut un audit pour le personnel chargé de ventes des billets. Merci de transmettre à Asky
They take your hang luggage and it never arrives to your destination. They don’t follow seating arrangements
You need screens on every seat so passengers can watch movies, documentaries, music or something else to avoid to get bored.
Everything was perfect, Happy to have this great airline that serves all Africa.
The crew were good but I still did not have my luggage till now I keep checking no response
Crew member was rude, staff needs to be friendly
My Ethiopian flight was cancelled without Kayak informing me. I found out through my sister who picked the same flight via Expedia. When i informed Kayak, they failed to put me on another flight…stating they are waiting to hear back from Ethiopia airlines. After receiving no response for 2 weeks, I asked Kayak for a refund. And again, no response. Thus, I had to call my credit card company to dispute the transaction. Thank you chase for being understanding. However, I DO NOT recommend flying with Ethiopian airlines or booking through Kayak. Terrible customer service especially when it entails refunding people their money.
Cons: Bottle water could taste better
Cons: The entertainment console doesn’t work
Cons: Missing all my 3 bags and still at the airport
Pros: The was amazing.
Cons: It would be much better if they didn’t lose my 2 luggage bags with no proper compensation to offer - 50$ is what you get to recover your belongings meanwhile my items lost are worth at least 10,000$.. contacting my lawyer in the morning. Also the plane has nowhere to plug your phone, can’t charge your phone for over 7 hours, no in flight WiFi, and no tv screen to watch movies.. I couldn’t help but wonder was this a 1985 plane? Do not recommend, stay away.
Cons: This is my first time traveling these airlines and I promise you it’s the last.. the plane had no option to plug my cell phone, no WiFi, not even a screen to watch movies (7 something hours flight).. I was served a loaf of bread cut in half with some spices inside as a meal! But the most horrible part is the fact once landed I found out the lost both of my luggage bags, and All they told me was I’m entitled of an allowance of $50.. tried hard not to laugh as my 50 kg of belongings worth thousands of dollars.. beyond disappointed, aggravated and shocked. Contacting my lawyer in the morning. Do not fly with them!
Pros: I like everything
Cons: Nothing better everything is very good
Cons: Please the flight time for connecting in Lome needs to be improved!!!! It's highly stressful for a passenger to be in another country where they don't speak the local language and have to be shuffling to connect to a flight within less than 10 minutes. Any Ethiopian airline connecting flight needs to have at least a 45 minutes gap.
Pros: Crew very caring and respectful
Cons: For me I don’t see any problem with the airline at all. Everything was superb
Pros: Convenient flight....surprisingly very nice airports ( Dakar, Abidjan and Lomé). The schedule was very tight to make my connection in Lome since the flight made a stop at Abidjan and then on to Lomé.
Cons: Based on the price and convenience I really have no complaints. The only area I would improve is the inflight restroom. The door was broken and didn’t close and the inside was quite filthy and the toilet didn’t flush.
Cons: Expensive Items were stolen from my checked luggage
Cons: Overall good but old plane with limited services for entertainment I did not eat but my neighbour did and it looked pretty goo
Cons: Getting my luggage on time
Cons: Flight on time
Pros: It was a less expensive option & my luggage arrived to my final destination in tact.
Cons: Flight was delayed by over 1.5 hours & communication about this was poor. It was particularly nerve wracking because many passengers were trying to make a connecting flight w/ a short layover window. To their credit, the crew informed the connecting flight & they waited for us. But it was stressful.
Cons: Slight delay by grounds staff to clear flight for take off
Pros: It was excellent trip
Very average experience.
Pros: Very average experience.
Cons: Very average experience.
Pros: Staff here are excellent
Cons: Seats a bit old
Pros: Friendly flight crew.
Cons: Boarding staff/check-in staff don't know anything about the 'visa volant' visa on arrival for Kinshasa and thought I was making it up. Nearly refused to let me board.
On board ASKY flights, cabin baggage should not exceed 55x40x25cm. If your hand luggage is bigger, the ASKY assistance team will most likely ask you to pay extra for checked luggage.
ASKY offers direct flights to 27 cities in 25 different countries. Accra, Lomé, and Douala are the most popular cities covered by ASKY.
ASKY concentrates most of its flight operations in Lomé.
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