|Top route||Fukuoka to Tokyo Haneda|
|Top airport||Tokyo Haneda|
Staff are very accomodating. I am very satisfied with the service. Price of the plane ticket is affordable
Everything was excellent!
Sorry the review I just posted was for this flight which was the long haul flight. The planes were nice and that’s about it. No 2 full service meals, only a little tiny vegetable wrap an hour into the flight. Nothing else until the last 2 hours which was the only meal served. Terrible at that. Also no amenity kits were given. Not even a toothbrush. No snacks or nuts in between. Just an awful experience with a mediocre crew. Very disappointed in this supposed 5 star airline according to Skytrax.
The planes were nice. That’s about it. I was very disappointed in the service which was not good. For a long haul flight, they did not provide 2 full meals. After about an hour into the flight they served a tiny tortilla vegetable wrap and drink of choice. Im not exaggerating when I say it was tiny. At first I thought wow what a treat to get an appetizer, but that’s all they served!! In all my long haul travels this is a first. What happened to the first meal?? The second meal (which was not good at all) was served 2 hours before landing at lax. Then there was not any amenity kits given out at least a toothbrush and toothpaste. Nothing was given out. Well I guess that makes sense since no first meal was served. The crew didn’t have any snacks on board or offered any I received more food on my first flight from Manila to Haneda. Seriously this has to be a mistake on someone’s part. Japan Airlines which I flew recently, certainly provided better service food and a toothbrush!!! Actually any flight does like delta American and Korean Air. Even China Southern? What happened to ANA supposedly 5 stars on Skytrax?
Excellent service and food onboard! Thank you, ANA!
ANA is excellent in everything they do
I will choose ANA again. Excellent Service
I'm reall satisfied with ANA.
The crew are very polite and attentive, the plane is comfy and clean. The food could have been better. It's not for all people's taste. They should give atleast two meals in a 4-5hr flight, a snack and a meal coz the portions are so little.
Great airline and staff. Thanks for comfortable, safe trip home. My best wishes to all United staff. Stay safe.
The Travel agency representative set up my seating boarding wheel chair assist perfect and without flaw. every State of my flight assistance was there and very courteously United Airlines is the perfect flight system and the travel agency BOKETO.com with Mr. Enrique who set up and follow through details Awesome Travel Specialist . We will always work with BOKETO.com and United Airlines all possible air travel hire more workers like Mr. Enrique who keep their word that they will take car of your travel at their very best
The crew are excellent! Always smiling and ready to help when needed! Smooth flying thanks to the pilot. All in all great experience my new favorite airline ❤️
Food service and attendants were great. I was in seat 41K which is a smaller seat and in a 2 seat row, I should have been made aware of this.
OTHER AIRLINES WOULD CHANGE YOUR FLIGHT FOR A FEE BUT ANA DID NOT!!!!!!!!!
ANAN WONT REFOND ME THE MONEY FLIGHT THAT I HAD REQUESTED TO CHANGE DATE BECAUSE OF FAMILY EMERGENCY< HOSPITALIZATION
There was a little delay in the boarding
Choice of movies were limited
The flight was a little bumpy because of rain as explained by crew. Food:Some passengers were asked choose their preferred meal but were later on asked to take the other one because of limited quantity
ANA is great
Couldn’t get through Immigration on a tourist visa because didn’t have Affidavit of support certificate
They wouldn’t let me board because Japan changed their entry policies and I did not get notified. Had to wait another day, pay rebooking fees and miss my family that I haven’t seen in 4 months. TERRIBLE!!
It's ok flying ANA. I'm going to fly again with this airlines and endorsed them to my friends
I loved both the ground and flight crews. They're so patient and willing to accomodate us and help solve problems. I only wanted to suggest if they can give us more new or not so new movies to watch.
Overall experience is good. Except that the one of the assistant ground attendant during my check in is quite annoying when i asked her only one question, something regading the boardong pass. She should be more helpful and accommodating not arrogant.
Food was not good at all
Airplane food was not good from Manila to Chicago. But the flight from Chicago to Manila - food was great! Big contrast
Food from Philippines to Japan was excellent but served a little late. Food from Japan to USA WAS LOUSY and they only served hot food one time for breakfast which means 2 hours away from arrival. Hot food meal should have been served 2 hours after boarding in an airport where everything ia closed after 9 pm. Some of the connecting passengers did not have a hot meal for at least 12 hours or maybe more.
Great airline with friendly staff, on time departure. Unfortunately their website is really difficult.
Pros: The crew was very professional and courteous; inflight meal was quite good and the prearrival snack of a tuna sandwich was one of the best I have ever had.
Cons: The flight had some occasional bumpy spots but that is not ANA's fault. The landing was kind of like a violent shock and the plane seemed to slide a little sideways but everything was fine.
ANA offers direct flights to 91 cities in 27 different countries. Tokyo, Fukuoka, and Sapporo are the most popular cities covered by ANA.
ANA concentrates most of its flight operations in Tokyo.
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including ANA.
Known for being one of the largest airlines in Japan, ANA offers a variety of both domestic and international flights. If you would like to travel to somewhere in Asia, you can go to countries like China, Hong Kong, and Indonesia. For those that would rather visit Europe, destinations like Germany, Belgium, and Sweden are popular choices.
This airline has created a variety of codeshare agreements with other companies in order to diversify its flight paths, including Air Canada, Asiana Airlines, TAP Air Portugal, and Avianca. Additionally, it has a low-cost subsidiary that provides a selection of regional flights, which is called Vanilla Air.
With ANA, there are four classes for passengers to choose from, which are referred to as Economy, Premium, Business, and First. While Economy provides standard amenities, Premium comes with free alcoholic beverages and access to the airline’s lounge prior to departure. If you are flying in Business, you will have a seat that converts into a bed, as well as a gourmet hot meal. First Class passengers are provided with their own individual pods that contain luxurious sheets and pillows, while also enjoying service from a separate cabin crew that is specifically there to help with all of their needs.
To help keep you entertained during your travels, ANA has created an application that plays a selection of recent movies, television shows, podcasts, games, and music. If you would like to use the application during your flight, simply download it for free onto your personal tablet, cellphone, or laptop before the plane takes off.