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Excellent position. Part of the room lightning and the cabled Internet connection was not working upon my late arrival. Air conditioning terribly noisy. Some staff was strangely snoopy and quizzical - In a five-stars hotel you should be able to relax and let down your guard.
Location is perfect
The location and open space around the hotel was very pleasent and the view onto the square was an added bonus. Other features we enjoyed being able to open the window in the room for ventilation the separate room room was also an excellent feature.
staff and welcome specially at the reception bar staff very friendly,, swimming poll is perfect taxi driver and concierge cooperation is not to help the guest i think just to do business between them
Great location, great swimming pool! Spacious and confortable rooms. I was given a room with 2 single beds. Quite small and narrow bed, even for 1 person.
Bar staff were very friendly and helpful. paying was a problem as I had to pay twice on my VISA as they wouldn't accept my switch card. Swimming pool and facilities were dated and due for a refurbishment. 2 single beds instead of a double as requested.
The staff it's polite, and the service is good
A lovely variety for breakfast. The most amazing comfy bed. I didn't use the pool but was in beautiful surroundings. Hotel in walking distance to the old town. A pleasure to stay there. Didn't supply milk with the tea making facilities so we had to ask for some everyday.
Location is excellent for both sighseeing and business while in a quiet street. The pool is fantastic. Staff was very helpful with restaurant recommendations and museum bookings, etc. everything was very good.
Opening time of the swimming pool: 9.00 am till 8.00 pm!!!!! Impossible to use.......
clean ,location front desk woman
We were made to feel like '5 star' visitors. The staff were all extremely warm and courteous. The facilities were above reproach.
Excellent location, near the most beautiful areas of Warsaw. Friendly staff providing first class service. Perfect for those looking for "old British style". The prices for the breakfast as well as for the bar are clearly excessive. The window of our room was quite small and located in a quite low position. As I said, it is perfect for those looking for "old British style", not so good for those looking for a modern-looking business hotel.
The hotel provides free bottled water for guests. The housekeepers replenish this when they turn down the sheets. In a world where the top hotels seem to charge for everything, this was refreshing. A 35 Euro breakfast seemed absurd given the low prevailing price levels in Poland. Frankly, that would have been excessive for Paris.
Large room with a beautiful bathroom.
Hotel staff courteous, thoughtful, and very helpful when attention was needed. Hotel very convenient to visiting tourist sites, restaurants and shopping. Consierge services were super. Double room was lovely but only one comfortable chair provided for two in room. We needed to remain in room for two days because of a sustained injury. Television only source of entertainment, but limited in English. Only news/sports programming available.
Great Central location with good staff and excellent service
room was comfortable and location is perfect poor service, rip-off pprice of a very poor quality (value for money) breakfeast
- There was no free Wi-Fi in my room - The shower was cold (I complained but it was never fixed) - There were no hot drinks facilities in my room.
location, staff, service, breakfast room
The location of the hotel is excellent. Only 5 minutes walk from the Old Town, in a safe area, next to many interesting touristic sites. The emploees of the hotel were very gentle and the most important was that they could speak English!! Also, the room was large and the very comfortable. I could stay there in the future! The bathroom. I think it needs renovation.
professionalism, nice staff, everything...! no
Excellent the only thing that was really annoying was not having Wifi for free into room. Small thing, not sure how much it adds to profitability but it just takes the edge off of ones view of the place. (£45 for three days of wifi!!!)
some of the reception staff was unfriendly and impatient
Great location Poor quality beds
Chemical smell in the room
Friendly, professional staff, quiet and clean rooms, price/quality a good deal Rooms could benefit from some refurbishment
Staff courteous and helpful. Advantageous location to sites within walking distance. Room comfortable and restful at night. Very nice and economical breakfast available. Very large bathroom. Day time quiet was interrupted by outside construction noises. Very long stairway to hotel room on first floor. Parking for friends very limited. No comfortable chairs in room.
Great location, looks like a palace . Well in the room you understand why it is only 2 stars. Uncomfortable bed, sewage smell in the bathroom, way too expensive, obnoxious breakfast girls.
It was really close to the University (not even 5 minutes). It is also near the old town. It is easy to walk around and to get to with the bus from the airport (n°175, stop : university).
excellent location No noisy disco in the next building disturbing at night
Nice clean hotel, central in town at a resonable price. If we come to Warszawa again, we will stay at Harenda again.
Great location and staff.
Only the breakfast was ok. Hotel have the bathroom outside the rooms. only 2 toilets for one complete floor.Really not according to European standart Hotel.
Because of the excellent location it was accesible to wisit a lot of sites. NO.
Well, I guess it's better and much cleaner then single room in hostels and breakfast is perfect!
The location ist simply great, I could get everywhere just by foot. In the nearby there is a nice club! Morevover - the hotel's staff was very nice and helpful. They let us leave our baggage for a few hours after having checked out. The hotel rooms are quite silent. The rooms seem not to have been renovated for ages, they are very old-fashioned and simple. Moreover, we did not get a room with a bathroom, and in the bathroom outside there was only one shower. Cannot imagine what happens when there are more visitors. Unfortunately, the breakfast was also very very simple and monotonous.
Location is very good Wood floors in the chambers = a lot off noise in the hole building * good service if you speak polish... if you don't bad luck!
The breakfast and the cosy restaurant with an uniq atmosphere- in addition to the very good Internett access- fo free.