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food was really good
Everything, but the meals price. The meals price.
Pleasant enough room staff friendly close to airport very long wait for meal on Sat evening food came before the bread and the wine came after the meal most customers were experiencing the same problem that evening Also not enough towels for showering only 2 provided no english language tv
nothing special nothing special
Accessible from the airport, free parking, free wifi
Quality of food, free airport shuttle, facilities were modern and up to date.
nice design and comfortable rooms. we had a very nice say in Toulouse.
Good Room, Facilities and location. Good restaurant and pool. No
The hotel was in a convient possition to the air port. It was ideal to wind down with the pool and childrens play area prior to our flight home
Did not use any of the fsacilities so cannot comment. OK for an overnight stay There was some noise from overflying aircraft
Great location close to airport and autoroute. Free parking and lots of parking space. Restaurant open late in evening. Free wifi and computer terminals for e-mail. Very helpful staff: we left some documents in our room which were immediately sent to us after we called the hotel. heating not on because it was still september (even though it was cold)
Nice and clean. although far from the city center, it is close to the bus station and it was very comfortable to arrive to the cilty center by bus. The location is too far from the city center. The hotel staff doesn't speak english (beside the staff in reception).
Quality of the breakfast was not so good. Hot drink orders should be taken at table.
Friendly staff and very good service
The resurant was very good, The hotel seemed to be undergoing some renervatioin. The room cleanliness was not so good on the second time we stayed.
The room was very comfortable and quiet. The hotel checked us in and out quickly. Good room service. We arrived to find that parts of the hotel was being renovated. The carparking looked alittle untidy. There were very few if any people at the hotel. The restuarant was closed due to renovations and the pooll out of usage. We felt like we were the only people in this hotel which felt very strange- hence no atmosphere. The pictures of the hotel was very glamorous compared to the actual accomodation. However the friendly staff made the experience better. Also I'm sure we didn't have the opportunity to see the hotel at its best.
Room was extremely comfortable and very good value for money; toiletries provided were aromatherapy and particularly high quality and pleasant to use. Reception staff were very friendly and efficient
The rooms were excellent and spacious You advertise an airport shuttle which is the reason we chose the hotel. However, you refused to collect us from the hotel..DO Not advertise a service that you do not provide.
everything was good! none.
Room was spacious and well decorated. Good facilities. The location can be a real disaster when you do not have your own wheels. Especially around holidays when public transport is minimized. Hotel is located in a shabby neighbourhood (near freeway). Airport shuttle bus did not run.
I had a pleasant stay and service was good. I have stayed in many worse four star hotels.
The only thing I didn't like about the room, is the noise caused by the appliances, refrigerator, transformers, AC, etc...)
Very pleasant and helpful staff. We had a duplex apartment so there was plenty of room for a family of 4. The kitchen area was well equipped (the microwave and a small dishwasher were a bonus) and the bathroom was clean and modern with a good shower. Close by there was a Lidl for basics, a bakery, pizza takeaway and a Chinese takeaway.
Spacious. Large balcony. I was not able to get any wifi for my ipad. Office couldnt explain why or rectify. Not many cooking utensils. Freezer door of fridge broken. Internal door racks of fridge broken.
The hotel staff were very friendly and efficient, the rooms were of a good standard representing good value. The only slight drawback is the lack of a restaurant for an evening meal.
I liked to be near by Airbus by taxi and also from the Carrefour shopping mall. The carpet room was not clean at all.
Position to airport and service.
The breakfast served in the hotel was of excellent quality and great value I found the bed harder than I am used to
The courtesy of the staff even at a very late hour of arrival.
Very comfortable beds , Good food , Friendly staff Not well signposted when trying to find in heavy traffic !
Overnight there was a continuous noise from inside the hotel like rushing water-climatisation or heating? Definitely not the room air conditioning
Shops available around the hotel. The GPS coordinates are wrong. The internet Wifi did not work in the room. The room was faced to the highway and the noise was constant during all night.
No bar and not near any other bars
Hotel rooms were clean and the bed was comfortable. Internet access was also a plus, even though the band width was a bit limited.
The hotel room has a coffee maker, good bath room, comfortable beds. The internet access is ok. Nothing really.
New and modern - comfortable and great value - good food in restaurant No mini bar - no airport shuttle on weekends - shower sprays everywhere (design fault) - breakfast at 19 euros is far too expensive
The staff was very nice, rooms very clean & well laid out. Shuttle service worked well. I couldn't get the heat to turn off so the room was much warmer than I prefer for sleeping. I didn't request assistance that night - my fault.
everything was good except the fact that the hotel staff did not find on the computer my mariott card number only on my return home I have found this number and it is 081839714 and my name is Ron Rubin no but I wish it was either closer to the city or the airport
Comfortable and well-appointed room at a very good price, and a similarly good restaurant meal. In addition, front desk staff were very helpful to me.
Everythihg was perfect even If I try I cant find anything to complain about I love the hotel and I love booking.com that let me stay at this and other nice hotels during my last vacation. The only thing I didnt like was the moment that I left the hotel.
Good staff, good value for money, wonderful room and luxury bed. It is a bit far from city center.
Staff and service plus the very comfortable bed
comfy bed no evening meal or hotel shuttle
Price, location and friendliness of staff; the facilities were good, also. friendly staff
Its good value for money, I got a great deal on the room. The staff are very helpful and the restaurant/bar staff are extremely friendly and everything is very reasonably priced.
the staff were extremely helpful, and the hotel rooms immaculate and very comfortable .
I will never stay at a Balladins hotel again and will advise anyone to avoid the chain at all costs
The hotel was clean and the staff were very helpful and friendly. The only disappointment for me was the restaurant which was closed on the sunday night. I would recommend this Hotel to anyone. The directions to find this Hotel were poor. The hotel is difficult to find if you are not a native of Toulouse
Room had air con Felt old, basic and other than the Hospital there was nothing to do within walking distance of the hotel.
Clean, comfortable and quiet hotel. Good air con! Very friendly and helpful staff. Plenty of secure parking. Excellent buffet breakfast available.Very convenient to airport and business area of Toulouse.
Good quality / price ratio & close to the airport No
Very friendly staff, ease of access to the city, public transport very good
Good restaurant although only open in the evenings. Better value hotels (e.g. free wifi, better rooms) available in the area.
Reception person very helpful and pleasant Room very dated in need of modernisation....Brown carpet....not a pleasant smell in the room....5.50 euros a pint
Quiet, easy to get to from the Airport and comfortable rooms. Nothing
The newness of the facilities and the efficiency of reception staff. It was unclear if and when the apartment would be cleaned and beds and towels changed.
It served its purpose Someone from the staff entered our room while we were sleeping and insisted in taking a chair...all very bizarre. These people never heard about privacy????
The staff was professional and very helpful. Even though I don't speak French, they went to great lengths to get me a wake up call, a restaurant and a taxi very early in the morning. The price was a little higher than some others nearby but I still considered it a good value.
It was central to what we wanted to see and do Nothing
Rather ask what I didn't like You have to pay the full week in advance, no refunds if you don't stay the full week. Staff say this is not a hotel but appartments. There's no service at all.
The reason for this low location is very poor connections to town! There was an airport close to as airplanes was flying very low right over the buildings. Bed was OK...not anything special though. Like a cheap IKEA bed if that tells you anything :-)
Good location for getting into Toulouse or airport at Blagnac, centre commercial also just down the road. Great to be able to come and go as we pleased and also have pleasant pool, small gym and sauna on site, which were never crowded.
Swimming pool Airport closeness
I booked there only because everything else in Toulouse was full. It was basic shelter. When we arrived, the gate was locked, no staff was on duty, and the telephone to the front desk didn't work. I and my friends waited out in the hot sun for someone to deal with us. We finally climbed over the wall. Your web site said check in was a 3:30, but it actually was 4. We assumed that your self-description as a hotel meant that we could leave our bags til check in time. You should make it clear that you do not provide the services standard for a hotel.
Good location, reasonable facilities
It is very close to the Airbus facilities. Wifi is included in the price.
- Very positive price/performance ratio - Very nice, friendly and helpful stuff at the hotel Nothing really bad.
very welcoming staff and we were offered a free cup of coffee in the morning when we left early. The hotel was nowhere near the airport despite the fact it was called 'The Airport Hotel'. We would not have been able to find it if we didn't have satnav.
Hotel's location gives the impression you are in a French village even though you are only a few kilometres from the airport. Staff were attentive and spoke English as needed.
There is a large underground carpark. The staff were very attentive. Breakfast was good. All clean and tidy. Has the 3 main things: 1 good comfortable bed, 2 very quiet despite near airport location 3. Good shower/bath. Excellent value for money. Nearby restaurants so no problems with evening meals. Bar was expensive. Wifi did not appear to work.
Close to Airbus Factory
Everybody was nice and keen to do the best for us no complaint
Nice personnel, very quiet rooms
It was merely somewhere to stay for the night, before going on a touring holiday The directions to it were a joke - street names - from the Airport there were no street signs
Welcoming freindly staff with excellent language skills. The hotel is located in a quite town with local amenities.
Is really a restaurant with rooms, which are in a separate annexe. The premises are right next to the river, it's a peaceful oasis in busy city. The meal was excellent, we sat on the balcony of the historic house looking out over the garden to the river. The staff were very friendly and helpful. We were able to walk into Toulouse along the riverbank. Not easy to find. Construction going on next door, but it did not disturb us. Breakfast is self-serve in the annexe and a bit limited.
Very good staff None at all
The staff was very nice, and the room was comfortable. Although it was a nice staff, the hotel was far from the center of town and cost me 30 Euros to get there by taxi from the train station. It was linked to the restaurant but seemed like something of an afterthought. There is a huge construction site next door, so it wasn't very peaceful to be there.
Restaurant and restaurant staff where excellent. T. The room where very basic but clean and quite, bathroom where excellent and big. The main building (not the hotel) is very rundown and the surroundings is very neglected (rooms are excellent). Currently (2009-09) there is a major building site next door (no problem with noise). When we checked in the staff where not that friendly but after a couple of minutes we got our key,
Friendliness of all staff and the owner in particular. The food was outstanding and freshly prepared. The situation of the hotel. It is beside a motorway flyover and currently there is a building site next to the hotel. Also, the hotel is a 20 minute walk from Toulouse town centre.and is also difficult to find by car. Breakfast left a bit to be desired.