Traveller reviews
Overall rating
8.1
Excellent
Based on 2,270 reviews
Boarding
8.2
Comfort
8.1
Crew
8.6
Entertainment
7.7
Food
7.8
Thai Airways information
| IATA code | TG |
|---|---|
| Routes | 133 |
| Top route | Chiang Mai to Bangkok Suvarnabhumi |
| Airports served | 63 |
| Top airport | Bangkok Suvarnabhumi |
Thai Airways traveller reviews
Pros
"Food and service was great."
(in 128 reviews)
"Flight attendants very friendly and attentiveNothing."
(in 8 reviews)
"Crew was very professional."
(in 15 reviews)
Cons
"Very uncomfortable seats in business class."
(in 23 reviews)
"Bad choice of in-flight entertainment."
(in 37 reviews)
Recent reviews
- All reviews
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- Negative
Find reviews that mention:
short flight
great flight
flight attendants
great service
cabin crew
food was good
great experience
seat was comfortable
nice crew
good movies
time and easy
staff to airport
-
5.6
Cons: Connection time in Bangkok was very short due to late arrival. Transit security screening was backed up and no priority lanes were available for tight connections. Staff did not care about short connections and told me to just stay on line. Departure on aircraft was delayed, allowing me to make connection though delay was of listed on boards. I stressed and ran through the airport after clearing security for no reason if I had know the departure was delayed.
review from
-
5.3
Pros: Nothing
Cons: Seat had no stowing compartmentand no magazine pocket
review from
-
5.6
Cons: The seat was too old for flight service and should be replaced soon as possible and the crew serviced like a robot especially for men. This is my first time for eco class.
review from
-
7.0
Pros: The Crew was amazing compare to the past. Very active with excellent service mind.
Cons: Just keep the level of service mind like yesterday on flight then Thai Airways will come back again.
review from
-
8.0
Pros: Very attentive crew
review from
-
10.0
Pros: Best flight of my life. The put every airline to shame. I wish they did flight service to denver! I booked our next vacation with them today!
review from
-
10.0
Pros: Service
review from
-
4.8
Pros: Crew was friendly.
Cons: Terrible business class seats that are 10-15 years old. Have to take a bus to the gate in Bangkok. It’s 2019. We should have lie flat seats, not angled.
review from
-
2.0
Cons: Hello, My name is Mikyoung Seo who tried to book the flight tickets through your website. I got the e-ticket from you after buying the ticket by my credit card but a miniute later I got the other email from you regarding Thai airline did not process my flight so you recommended me to buy another ticket. So I bought another ticket. Today I found out in my credit card invoice there is a payment to charge for the first flight. Please cancel it before my money going out. I have all emails and documents regarding this issue. Please contact me with my email mseo@mdis.net Thank you. Mikyoung Seo
review from
-
2.0
Cons: Hello, My name is Mikyoung Seo who tried to book the flight tickets through your website. I got the e-ticket from you after buying the ticket by my credit card but a miniute later I got the other email from you regarding Thai airline did not process my flight so you recommended me to buy another ticket. So I bought another ticket. Today I found out in my credit card invoice there is a payment to charge for the first flight. Please cancel it before my money going out. I have all emails and documents regarding this issue. Please contact me by email so that I can prove it. My email is : mseo@mdis.net Thank you. Blessings, MIKYOUNG SEO
review from
-
7.0
Cons: Seats recline too much making difficult to get in or out because of the seat in front of you
review from
-
10.0
Pros: Flying with Thai in Business Class is fantastic. I arrived relaxed in Bangkok. Kudos to the Thai crew.
review from
-
8.0
Pros: Very nice crew.
Cons: Sodas or water would have been nice.
review from
-
10.0
Pros: Very happy travelling with this airline
review from
-
10.0
Pros: Would fly again. Really great airline. Food, staff and comfortable
review from
-
10.0
Pros: Great service. On time good food
review from
-
10.0
Pros: Crew was great, flight was good and on time
review from
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10.0
Pros: The crew was the best I've ever seen! Went above and beyond to make our baby comfortable.
Cons: Nothing, it was do thoughtful!
review from
-
6.6
Pros: The B787 between Taipei and Bangkok was very comfortable. Really amazing how much less unpleasant it is to be in that plane compared to others. Crew was fine.
Cons: No vegetarian food, only ground up piggies between Taipei and Bangkok. It was a bit weird that the flight was in 'night mode' in the middle of the afternoon (leaving TPE at 2pm).
review from
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10.0
Great snack food, smooth process
Pros: Check in is easy. Everything went smoothly. Food is like a roll stuffed with chicken and sauce. Really good actually. Kinda like a mini chicken bake from Costco They also have arcade games and a remote
review from
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3.3
Cons: Bay
review from
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10.0
Pros: comfortable flight
Cons: TV options and headphones
review from
-
7.6
Cons: The seat in BC is too small should get a new plane with bigger seat.
review from
-
7.0
Cons: Boarding was chaotic, the gate agent did not call to board by group number
review from
-
5.6
Cons: Entertainment system is way too old
review from
-
5.0
Cons: Better food choices. Better entertainment options.
review from
-
10.0
Pros: Everything
Cons: None
review from
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4.3
Pros: Nothing was amazing.
Cons: Again, seats were uncomfortable and cramped.
review from
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4.0
Pros: Seats are the most UNcomfortable in Asia.
Cons: Put in some real comfortable seats in business class. The exisitng ones are hard and terrible
review from
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8.0
Pros: The crew were very helpful and attentive, the food was really excellent ( note I travelled in business)
Cons: The lay flat bed was good but hard, entertainment was good but having travelled the route 7 weeks ago, not much had changed - but a good choice. We were late leaving but arrived on time
review from
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8.3
Pros: Great service from the crew!
Cons: The entertainment, and to a lesser degree, the food
review from
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10.0
Pros: The crew were very accomodating and hospitable.
Cons: The food
review from
-
9.6
Pros: First and only time on an Airbus 380. Amazing to see how such a large bird can leap daintily into the sky without any effort. Wonderful decor. Very pleasant and attentive flight crew.
Cons: Nothing negative, however was worried that the route might not be economical as such a large capacity plane was virtually empty. On the plus side, had empty seats all around.
review from
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7.3
Pros: Food was good. Wine was better.
Cons: Couldn't get an aerobridge slot at BKK. Odd for the national carrier. Not great with bags, going down stairs, having to take a bus to the terminal.
review from
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8.3
Pros: - The check in and seating went smoothly. The sign w/ designated boarding seat numbers worked well. - Crew were helpful and professional.
Cons: - Entertainment system may need to be upgraded. - Food was a hit and miss. Perhaps, providing more fruit rather than cake or pudding may help improve the experience.
review from
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5.6
Pros: Professional crew
Cons: Not enough leg room
review from
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8.0
Pros: Timely flight amazing crew
Cons: Leg room
review from
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6.6
Pros: The lounge
Cons: It is no total flight old plane.
review from
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8.3
Cons: No WIFI in First class.
review from
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5.0
Cons: The aircon was not cold enough
review from
-
5.0
Cons: The food quality was poor.
review from
-
10.0
Pros: Great
Cons: Services can be better
review from
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3.6
Cons: Delayed, lack of information, uncomfortable seats
review from
-
10.0
Pros: Open bar! Drink all you can! :D
Cons: Free inflight wifi would have made the flight much more enjoyable :)
review from
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10.0
Pros: A young very professional crew made the journey a pleasant trip
Cons: Nothing really
review from
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10.0
Pros: The Crew was very Good and yes the seats were comfortable.
Cons: I think they did the great Job
review from
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9.3
Cons: Food on the plane
review from
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8.3
Pros: Improve entertainment & Food
review from
-
8.0
Pros: Crew
Cons: Flight 30 minutes late
review from
-
7.6
Pros: Food is always good on Thai airways flights and flights are always good value for money. Staff were friendly and attentive.
review from
-
10.0
Pros: Great gate agents! Nice cabin crew. Good food. Great video selection. And the bag was there when I got to baggage claim!
Cons: Absolutely nothing.
review from
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8.6
Pros: Food was amazing
Cons: The WIFI
review from
-
9.3
Pros: Have kit to listen
Cons: Kit to use the tv
review from
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2.4
Cons: Waited 45 minutes for a bus from a remote gate without any crew anniucmwnts. A total shambles as one or two buses did a 20 minute+ circuit to offload the plane.
review from
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9.6
Pros: Amazing crew members. The seat was comfortable.
review from
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9.3
Pros: Everything was great
Cons: More choice of movies, and more choice of translations languages for movies. Because longs hauliers need a lot of entertainment. Thank you very much for asking for our comfort
review from
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10.0
Pros: Everything was amazing! crew is friendly and super nice! the flight was smooth.
Cons: Nothing. everything was perfect.
review from
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10.0
Pros: Amazing crew lounge just great airline
Cons: Nothing
review from
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9.6
Cons: Everything was outstanding
review from
-
7.6
Cons: Moré communication about the long delay.
review from
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10.0
Pros: Best flight of my life. The put every airline to shame. I wish they did flight service to denver! I booked our next vacation with them today!
review from
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10.0
Pros: Service
review from
-
10.0
Pros: Flying with Thai in Business Class is fantastic. I arrived relaxed in Bangkok. Kudos to the Thai crew.
review from
-
10.0
Pros: Very happy travelling with this airline
review from
-
10.0
Pros: Would fly again. Really great airline. Food, staff and comfortable
review from
-
10.0
Pros: Great service. On time good food
review from
-
10.0
Pros: Crew was great, flight was good and on time
review from
-
10.0
Pros: The crew was the best I've ever seen! Went above and beyond to make our baby comfortable.
Cons: Nothing, it was do thoughtful!
review from
-
10.0
Great snack food, smooth process
Pros: Check in is easy. Everything went smoothly. Food is like a roll stuffed with chicken and sauce. Really good actually. Kinda like a mini chicken bake from Costco They also have arcade games and a remote
review from
-
10.0
Pros: comfortable flight
Cons: TV options and headphones
review from
-
10.0
Pros: Everything
Cons: None
review from
-
10.0
Pros: The crew were very accomodating and hospitable.
Cons: The food
review from
-
9.6
Pros: First and only time on an Airbus 380. Amazing to see how such a large bird can leap daintily into the sky without any effort. Wonderful decor. Very pleasant and attentive flight crew.
Cons: Nothing negative, however was worried that the route might not be economical as such a large capacity plane was virtually empty. On the plus side, had empty seats all around.
review from
-
10.0
Pros: Great
Cons: Services can be better
review from
-
10.0
Pros: Open bar! Drink all you can! :D
Cons: Free inflight wifi would have made the flight much more enjoyable :)
review from
-
10.0
Pros: A young very professional crew made the journey a pleasant trip
Cons: Nothing really
review from
-
10.0
Pros: The Crew was very Good and yes the seats were comfortable.
Cons: I think they did the great Job
review from
-
9.3
Cons: Food on the plane
review from
-
10.0
Pros: Great gate agents! Nice cabin crew. Good food. Great video selection. And the bag was there when I got to baggage claim!
Cons: Absolutely nothing.
review from
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8.6
Pros: Food was amazing
Cons: The WIFI
review from
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9.3
Pros: Have kit to listen
Cons: Kit to use the tv
review from
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9.6
Pros: Amazing crew members. The seat was comfortable.
review from
-
9.3
Pros: Everything was great
Cons: More choice of movies, and more choice of translations languages for movies. Because longs hauliers need a lot of entertainment. Thank you very much for asking for our comfort
review from
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10.0
Pros: Everything was amazing! crew is friendly and super nice! the flight was smooth.
Cons: Nothing. everything was perfect.
review from
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10.0
Pros: Amazing crew lounge just great airline
Cons: Nothing
review from
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9.6
Cons: Everything was outstanding
review from
-
7.0
Pros: The Crew was amazing compare to the past. Very active with excellent service mind.
Cons: Just keep the level of service mind like yesterday on flight then Thai Airways will come back again.
review from
-
8.0
Pros: Very attentive crew
review from
-
7.0
Cons: Seats recline too much making difficult to get in or out because of the seat in front of you
review from
-
8.0
Pros: Very nice crew.
Cons: Sodas or water would have been nice.
review from
-
6.6
Pros: The B787 between Taipei and Bangkok was very comfortable. Really amazing how much less unpleasant it is to be in that plane compared to others. Crew was fine.
Cons: No vegetarian food, only ground up piggies between Taipei and Bangkok. It was a bit weird that the flight was in 'night mode' in the middle of the afternoon (leaving TPE at 2pm).
review from
-
7.6
Cons: The seat in BC is too small should get a new plane with bigger seat.
review from
-
7.0
Cons: Boarding was chaotic, the gate agent did not call to board by group number
review from
-
8.0
Pros: The crew were very helpful and attentive, the food was really excellent ( note I travelled in business)
Cons: The lay flat bed was good but hard, entertainment was good but having travelled the route 7 weeks ago, not much had changed - but a good choice. We were late leaving but arrived on time
review from
-
8.3
Pros: Great service from the crew!
Cons: The entertainment, and to a lesser degree, the food
review from
-
7.3
Pros: Food was good. Wine was better.
Cons: Couldn't get an aerobridge slot at BKK. Odd for the national carrier. Not great with bags, going down stairs, having to take a bus to the terminal.
review from
-
8.3
Pros: - The check in and seating went smoothly. The sign w/ designated boarding seat numbers worked well. - Crew were helpful and professional.
Cons: - Entertainment system may need to be upgraded. - Food was a hit and miss. Perhaps, providing more fruit rather than cake or pudding may help improve the experience.
review from
-
8.0
Pros: Timely flight amazing crew
Cons: Leg room
review from
-
6.6
Pros: The lounge
Cons: It is no total flight old plane.
review from
-
8.3
Cons: No WIFI in First class.
review from
-
8.3
Pros: Improve entertainment & Food
review from
-
8.0
Pros: Crew
Cons: Flight 30 minutes late
review from
-
7.6
Pros: Food is always good on Thai airways flights and flights are always good value for money. Staff were friendly and attentive.
review from
-
7.6
Cons: Moré communication about the long delay.
review from
-
5.6
Cons: Connection time in Bangkok was very short due to late arrival. Transit security screening was backed up and no priority lanes were available for tight connections. Staff did not care about short connections and told me to just stay on line. Departure on aircraft was delayed, allowing me to make connection though delay was of listed on boards. I stressed and ran through the airport after clearing security for no reason if I had know the departure was delayed.
review from
-
5.3
Pros: Nothing
Cons: Seat had no stowing compartmentand no magazine pocket
review from
-
5.6
Cons: The seat was too old for flight service and should be replaced soon as possible and the crew serviced like a robot especially for men. This is my first time for eco class.
review from
-
4.8
Pros: Crew was friendly.
Cons: Terrible business class seats that are 10-15 years old. Have to take a bus to the gate in Bangkok. It’s 2019. We should have lie flat seats, not angled.
review from
-
2.0
Cons: Hello, My name is Mikyoung Seo who tried to book the flight tickets through your website. I got the e-ticket from you after buying the ticket by my credit card but a miniute later I got the other email from you regarding Thai airline did not process my flight so you recommended me to buy another ticket. So I bought another ticket. Today I found out in my credit card invoice there is a payment to charge for the first flight. Please cancel it before my money going out. I have all emails and documents regarding this issue. Please contact me with my email mseo@mdis.net Thank you. Mikyoung Seo
review from
-
2.0
Cons: Hello, My name is Mikyoung Seo who tried to book the flight tickets through your website. I got the e-ticket from you after buying the ticket by my credit card but a miniute later I got the other email from you regarding Thai airline did not process my flight so you recommended me to buy another ticket. So I bought another ticket. Today I found out in my credit card invoice there is a payment to charge for the first flight. Please cancel it before my money going out. I have all emails and documents regarding this issue. Please contact me by email so that I can prove it. My email is : mseo@mdis.net Thank you. Blessings, MIKYOUNG SEO
review from
-
3.3
Cons: Bay
review from
-
5.6
Cons: Entertainment system is way too old
review from
-
5.0
Cons: Better food choices. Better entertainment options.
review from
-
4.3
Pros: Nothing was amazing.
Cons: Again, seats were uncomfortable and cramped.
review from
-
4.0
Pros: Seats are the most UNcomfortable in Asia.
Cons: Put in some real comfortable seats in business class. The exisitng ones are hard and terrible
review from
-
5.6
Pros: Professional crew
Cons: Not enough leg room
review from
-
5.0
Cons: The aircon was not cold enough
review from
-
5.0
Cons: The food quality was poor.
review from
-
3.6
Cons: Delayed, lack of information, uncomfortable seats
review from
-
2.4
Cons: Waited 45 minutes for a bus from a remote gate without any crew anniucmwnts. A total shambles as one or two buses did a 20 minute+ circuit to offload the plane.
review from
Flight status
Thai Airways route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
414
Singapore
SIN
Bangkok
BKK
313
Bangkok
BKK
Kolkata
CCU
930
Bangkok
BKK
Paris
CDG
670
Bangkok
BKK
Sapporo
CTS
618
Bangkok
BKK
Chengdu
CTU
323
Bangkok
BKK
New Delhi
DEL
517
Bangkok
BKK
Dubai
DXB
602
Bangkok
BKK
Hong Kong
HKG
211
Bangkok
BKK
Phuket City
HKT
682
Bangkok
BKK
Tokyo
HND
241
Bangkok
BKK
Krabi
KBV
622
Bangkok
BKK
Osaka
KIX
612
Bangkok
BKK
Kunming
KMG
345
Bangkok
BKK
Lahore
LHE
916
Bangkok
BKK
London
LHR
461
Bangkok
BKK
Melbourne
MEL
924
Bangkok
BKK
Munich
MUC
676
Bangkok
BKK
Tokyo
NRT
954
Bangkok
BKK
Oslo
OSL
674
Bangkok
BKK
Beijing
PEK
664
Bangkok
BKK
Shanghai
PVG
401
Bangkok
BKK
Singapore
SIN
936
Bangkok
BKK
Vienna
VIE
970
Bangkok
BKK
Zurich
ZRH
314
Kolkata
CCU
Bangkok
BKK
931
Paris
CDG
Bangkok
BKK
671
Sapporo
CTS
Bangkok
BKK
619
Chengdu
CTU
Bangkok
BKK
332
New Delhi
DEL
Bangkok
BKK
518
Dubai
DXB
Bangkok
BKK
921
Frankfurt am Main
FRA
Bangkok
BKK
661
Tokyo
HND
Bangkok
BKK
623
Osaka
KIX
Bangkok
BKK
613
Kunming
KMG
Bangkok
BKK
346
Lahore
LHE
Bangkok
BKK
917
London
LHR
Bangkok
BKK
925
Munich
MUC
Bangkok
BKK
677
Tokyo
NRT
Bangkok
BKK
955
Oslo
OSL
Bangkok
BKK
675
Beijing
PEK
Bangkok
BKK
665
Shanghai
PVG
Bangkok
BKK
306
Yangon
RGN
Bangkok
BKK
937
Vienna
VIE
Bangkok
BKK
971
Zurich
ZRH
Bangkok
BKK
226
Phuket City
HKT
Bangkok
BKK
462
Melbourne
MEL
Bangkok
BKK
920
Bangkok
BKK
Frankfurt am Main
FRA
650
Bangkok
BKK
Busan
PUS
934
Bangkok
BKK
Brussels
BRU
935
Brussels
BRU
Bangkok
BKK
651
Busan
PUS
Bangkok
BKK
476
Sydney
SYD
Bangkok
BKK
475
Bangkok
BKK
Sydney
SYD
944
Bangkok
BKK
Rome
FCO
688
Bangkok
BKK
Seoul
ICN
945
Rome
FCO
Bangkok
BKK
689
Seoul
ICN
Bangkok
BKK
105
Chiang Mai
CNX
Bangkok
BKK
110
Bangkok
BKK
Chiang Mai
CNX
974
Bangkok
BKK
Moscow
DME
349
Bangkok
BKK
Islamabad
ISB
341
Bangkok
BKK
Karachi
KHI
975
Moscow
DME
Bangkok
BKK
350
Islamabad
ISB
Bangkok
BKK
342
Karachi
KHI
Bangkok
BKK
481
Bangkok
BKK
Perth
PER
482
Perth
PER
Bangkok
BKK
473
Bangkok
BKK
Brisbane
BNE
927
Frankfurt am Main
FRA
Phuket City
HKT
926
Phuket City
HKT
Frankfurt am Main
FRA
507
Karachi
KHI
Muscat
MCT
508
Muscat
MCT
Karachi
KHI
474
Brisbane
BNE
Bangkok
BKK
940
Bangkok
BKK
Milan
MXP
941
Milan
MXP
Bangkok
BKK
340
Dhaka
DAC
Bangkok
BKK
339
Bangkok
BKK
Dhaka
DAC
678
Bangkok
BKK
Guangzhou
CAN
679
Guangzhou
CAN
Bangkok
BKK
560
Bangkok
BKK
Hanoi
HAN
330
Hyderabad
HYD
Bangkok
BKK
242
Krabi
KBV
Bangkok
BKK
329
Bangkok
BKK
Hyderabad
HYD
685
Beijing
PEK
Phuket City
HKT
684
Phuket City
HKT
Beijing
PEK
584
Bangkok
BKK
Phnom Penh
PNH
585
Phnom Penh
PNH
Bangkok
BKK
574
Bangkok
BKK
Vientiane
VTE
326
Bengaluru
BLR
Bangkok
BKK
575
Vientiane
VTE
Bangkok
BKK
636
Bangkok
BKK
Taipei
TPE
325
Bangkok
BKK
Bengaluru
BLR
557
Ho Chi Minh City
SGN
Bangkok
BKK
435
Bangkok
BKK
Jakarta
CGK
436
Jakarta
CGK
Bangkok
BKK
305
Bangkok
BKK
Yangon
RGN
637
Taipei
TPE
Bangkok
BKK
550
Bangkok
BKK
Ho Chi Minh City
SGN
308
Colombo
CMB
Bangkok
BKK
307
Bangkok
BKK
Colombo
CMB
644
Bangkok
BKK
Nagoya
NGO
645
Nagoya
NGO
Bangkok
BKK
319
Bangkok
BKK
Kathmandu
KTM
624
Bangkok
BKK
Manila
MNL
320
Kathmandu
KTM
Bangkok
BKK
625
Manila
MNL
Bangkok
BKK
639
Hong Kong
HKG
Bangkok
BKK
961
Stockholm
ARN
Bangkok
BKK
960
Bangkok
BKK
Stockholm
ARN
648
Bangkok
BKK
Fukuoka
FUK
649
Fukuoka
FUK
Bangkok
BKK
561
Hanoi
HAN
Bangkok
BKK
317
Bangkok
BKK
Mumbai
BOM
318
Mumbai
BOM
Bangkok
BKK
338
Chennai
MAA
Bangkok
BKK
337
Bangkok
BKK
Chennai
MAA
610
Bangkok
BKK
Xiamen
XMN
611
Xiamen
XMN
Bangkok
BKK
492
Auckland
AKL
Bangkok
BKK
635
Seoul
ICN
Taipei
TPE
634
Taipei
TPE
Seoul
ICN
431
Bangkok
BKK
Denpasar
DPS
415
Bangkok
BKK
Kuala Lumpur
KUL
432
Denpasar
DPS
Bangkok
BKK
416
Kuala Lumpur
KUL
Bangkok
BKK
491
Bangkok
BKK
Auckland
AKL
950
Bangkok
BKK
Copenhagen
CPH
951
Copenhagen
CPH
Bangkok
BKK
627
Sendai
SDJ
Bangkok
BKK
626
Bangkok
BKK
Sendai
SDJ
Top flight routes
Top airports served by Thai Airways
- Bangkok Suvarnabhumi Airport (BKK)
- Phuket City Airport (HKT)
- Chiang Mai Airport (CNX)
- Hong Kong Intl Airport (HKG)
- Seoul Incheon Intl Airport (ICN)
- Singapore Changi Airport (SIN)
- Taipei Taiwan Taoyuan Intl Airport (TPE)
- New Delhi Indira Gandhi Intl Airport (DEL)
- Tokyo Narita Airport (NRT)
- Beijing Capital Airport (PEK)
- Melbourne Airport (MEL)
- London Heathrow Airport (LHR)
- Frankfurt am Main Airport (FRA)
- Osaka Kansai Intl Airport (KIX)
- Tokyo Haneda Airport (HND)
Thai Airways contact information
- TG IATA code
- +971 4 268 1701 Call
- thaiairways.com Visit
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